ProAssisting Blog
MARCH 18, 2010
GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human!
Success
SEPTEMBER 19, 2023
Difficult and stressful situations in particular require adept self-regulation. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely.
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Service Untitled
JUNE 21, 2011
So why do they insult us and make us want to throw our phones across the room as we try to make our way through the maze of the company phone tree? Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. Show stress in your voice.
Service Untitled
JUNE 14, 2013
For a consumer who has been involved in a bankruptcy, has judgments or poor credit based upon late or skipped payments, interest rates are always higher, but poor customer service should not go hand in hand with poor credit. Customers who are nasty to representatives tend to receive less service and less consideration.
Service Untitled
SEPTEMBER 21, 2011
Jennifer had not spent more than ten minutes on the phone with the bank customer service representative when the agent told Jennifer she would have to ask the remainder of her questions at another time. Limiting talk time is not going to improve customer engagement. So what should an organization do?
Service Untitled
AUGUST 3, 2011
The best customer service representatives focus on people. For anyone considering a career in customer service, one must initially be able to handle stress, handle pressure, maintain friendly interactions with customers, and follow through on tasks. The best customer service representatives are team players.
Office Dynamics
AUGUST 24, 2015
I believe that our obsession with technology is creating a lot of stress in our lives. 90% of American adults own a cell phone. (64% 67% of cell owners find themselves checking their phone for messages, alerts or calls – even when they don’t notice ringing or vibrating. 90% of American adults own a cell phone. (64%
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