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7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty. Invite customer feedback.

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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

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You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

As such, it can be learned over time to unleash the power of your own personal development. The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The prospect is now a patient and has referred dozens of friends. These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. Or in sales-speak, they optimized their customers’ experience. These steps can help you deliver superb customer service.

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What Is Professional Development? We Unpack the Essentials

Success

It refers to proactive measures you take to acquire new skills, knowledge and competency while increasing your value as an employee or entrepreneur. Learning new skills is paramount to success. Continual learning is no longer an added effort but required to remain relevant in nearly any field. What is professional development?

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Why Big Business Has Customer Service All Wrong (and how small businesses can take advantage of it)

Tips From T. Marie

I’m a stickler about customer service. I have experience serving and helping others, so when it comes time for me to be the customer I have high expectations. This morning I read Seth Godin’s latest blog post entitled, Please Go Away in which he talks about the way most big businesses deal with customer service.

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What Are Soft Skills? 12 Examples to Benefit You Personally & Professionally

Success

Soft skills, often referred to as “interpersonal skills” or “people skills,” are the attributes, behaviors and qualities that help you interact with others more effectively in the workplace. These skills are often learned in college, trade schools or job training. Soft skills are distinct from technical or hard skills.

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