Remove Customer Service Remove Learning Remove Phones Remove Social Media
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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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Looking Good, Feeling Unstoppable: Skin Pharm’s Maegan Griffin on Finding the Confidence to Get Started

Success

Her blend of empathetic customer service and social media marketing saw it grow faster than she could have imagined, and she added a skin care line and two more clinics in Atlanta and Dallas. She’d been building a customer base for years while providing aesthetic medicine treatments. Social media has its moments.

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How to Protect Yourself from Online Scams

Success

Listen to this week’s episode of the rich & Regular podcast about coping with financial fraud and continue reading below to learn how to protect yourself from online scams. . Be wary of social media. We’ve all accidentally given out more information than we intended to on social media. Listen to your gut.

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What You Can Learn from @Charter about Social Media

Tips From T. Marie

As a Virtual Online Technology Assistant and a small business owner who has had a good deal of success using social media I’m often asked by others about how to use social media successfully for their own businesses. I just gave you the secret to making social media work for you and your business.

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Converting Clicks into Memberships: Optimizing Coworking Websites for Impactful Results

Allwork

It’s important to learn everything from understanding your audience and crafting compelling content to optimizing website performance and mastering conversion techniques. Mobile Magic: Responsiveness and Accessibility Let’s face it, phones are like extensions of our hands. Nobody likes waiting, right?

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How to survive customer service blunders in the world of social media

Service Untitled

Jeff Woodland, a blog writer for Genesys recently equated himself to having been a “social vampire” in his customer service dissatisfaction with his Internet provider and contends a business’ reputation can be greatly harmed via Facebook, Twitter, and company forums.