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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Customer Service Through Social Media: The game has changed

Customers Rock!

Harry is with Useful Social Media , and I will be presenting at their New York Conference on Social Media and Customer Service next week. Plus, Harry interviewed me about my book, The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers. But are companies getting it?

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Ep 234: Sarah Abbott – Executive Assistant to the CEO of Utz Brands

LEADERASSISTANT.COM

Previously, Sarah supported the CEO of Keystone Homes, and Founder of Hope International. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Can Facebook emotionally manipulate customer service?

Service Untitled

Some Facebook users were presented with happy and positive content and words, while others were saturated with sadder content and words. We carefully consider what research we do and have a strong internal review process. Behind the Scenes Customer Satisfaction Customer Service Specific Companies'

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Ep 210: Lexi Gunther – Executive Support Team Manager and Executive Assistant to the Head of Product at Cedar

LEADERASSISTANT.COM

In this episode, Lexi talks about working with international teams, transitioning from an executive assistant to a manager of EAs, and she also shares her experience moving into the software industry. LEADERSHIP QUOTE Leadership isn’t about having all the right answers.

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4 Ways to Identify Your Ideal Client and Prime Your Business for Growth

Success

Most entrepreneurs consider those four factors critical in rating their present clientele. Once you have drawn up a profile of the ideal client for your business, and you have evaluated your present clientele, you may need to take strong action to bring what’s real more in line with what you’d like to see.

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7 Types of Competitive Advantages and How to Develop Yours

Success

How can your product be presented or used differently by the consumer even if it is very similar to competitor offerings? Or help a student through scholarship or simply taking on an intern from the local college. Create a positive company culture and constantly improve your customer service.

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