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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Flexible Space Association 2023 Award Winners Announced

Allwork

Following the presentation of the awards, the evening continued with a three-course dinner, and culminated with a live band, and many guests taking to the dance floor. The post Flexible Space Association 2023 Award Winners Announced appeared first on Allwork.Space.

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The Ultimate Handbook for Remote Work from Home Jobs

Allwork

Whether you are a tech-savvy coder, a creative writer, a meticulous accountant, or a supportive customer service representative, there is a niche for you. Industries such as information technology, healthcare, education, marketing, and customer service are just a few domains where remote work flourishes.

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Customer Service Through Social Media: The game has changed

Customers Rock!

Harry is with Useful Social Media , and I will be presenting at their New York Conference on Social Media and Customer Service next week. Plus, Harry interviewed me about my book, The Hidden Power of Your Customers: Four Keys to Growing Your Business Through Existing Customers. But are companies getting it?

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Unlocking The Future: A Comprehensive Guide To AI-Driven Career Excellence

Allwork

Character AI, with its ability to simulate human-like interactions, can offer unique insights and efficiencies in customer service and engagement, creating new opportunities for those in communication-centric roles.

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Apprenticeships Could Solve High-Turnover, Low-Pay Crisis

Allwork

The research explains that many sought-after skills by employers, such as customer service, communications, and management, are already prevalent among the high-churn, low-wage workforce. workforce approaches education and training.

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Your future growth is not about your prices, it’s about your customer service and your people

The Small Business Blog

Today, rather than me telling more stories of how and why that could work, I thought I’d share with you the content and insights of a presentation that I came across recently from Jo Causon, the CEO of the Institute of Customer Service , that she gave at a conference in November of this year. speed of service.