The Small Business Blog

MARCH 23, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. But, what makes good customer service? So, listen to them.

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Service Untitled

FEBRUARY 6, 2013

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. Understand the product or service and has a thorough working knowledge of the components.

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Service Untitled

MAY 21, 2013

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

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JUNE 21, 2011

So why do they insult us and make us want to throw our phones across the room as we try to make our way through the maze of the company phone tree? Getting through to a real person is the number one complaint of customers who either need help with their service or product or have a complaint. Google your problem first.

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Success

SEPTEMBER 1, 2023

Missed appointments, negative Google reviews, client cancellations, etc. Annette Garsteck , a Hudson, Ohio-based career reinvention coach who empowers women, has more than 20 years of experience as a leader in training and customer service at global Fortune 500 and world-class healthcare firms.

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Denise Aday

FEBRUARY 20, 2009

I love how Google quietly and consistently adds new tools – and new capabilities to existing ones. A favorite tool of mine is Google Docs – spreadsheets in particular. This questionnaire is a Google spreadsheet that has been turned into an online form that can be conveniently completed in a browser.

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Eat Your Career

AUGUST 28, 2023

Google, Microsoft, and pretty much every other major technology developer has been incorporating elements of A.I. This includes personal identification information (like phone numbers, email addresses, social security numbers, etc.) When I can’t find an image I want, I now can use the “text to image” app in Canva and tell A.I.

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Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

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LEADERASSISTANT.COM

NOVEMBER 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

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Make or Break Moments

JANUARY 29, 2010

His phone is turned off – probably to avoid my text messages – and the silence is killing me. I changed my account and paid for premium service thinking that maybe there was a glitch in the free service. It included another customer service address to contact. So I focus on work. Except, guess what??

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Service Untitled

JULY 25, 2011

Just this week the American Customer Satisfaction Index partnering with ForeSeeResults polled 70,000 users of websites and social networks including Facebook, Google, CNN and Wikipedia. Most of us find customer service and customer satisfaction a challenge just in the businesses and organizations we pay to use.

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Service Untitled

OCTOBER 15, 2013

.” Eleven languages, 24/7 availability, and participating in social media for the sake of the company, help Dell to continue growing stronger brand relationships with customers. One can’t separate however, customer service with “social listening”; as Dell states it is a key part of the brand.

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Stephanie LH Calahan

JULY 1, 2011

What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service! We offer new customers a two hour one-on-one consultation with a BatchBlue Onboarding Specialist to help them customize their account to their specific needs. I know this to be true! 

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Service Untitled

DECEMBER 6, 2010

It seems that bad customer service can benefit a business, and while companies scurry to hide their bad reviews and complaints from customers, others revel in the dishonesty. His mission statement echos, “if a customer costs him money, he tells them where to go.&#. It’s not even based on fact.

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Tips From T. Marie

DECEMBER 30, 2014

If you don’t realize the majority of your visitors are stopping by on their smart phones, you may not be offering them a responsive design in order to give them the best experience. Psst…Google really hates it. Customer Service Goes SOCIAL. What about marketing in 2015? It pays to be TRANSPARENT. It’s PERSONAL.

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Service Untitled

JANUARY 27, 2011

In today’s market, customers use online and offline engagement with each other or with a company, and with this avalanche of data, customers make their decision where to shop, how much to spend, and who gives the best service and support. I returned the phone, and the store replaced it.

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Service Untitled

MARCH 13, 2012

Traditionally large companies do not pay their first line of customer service representatives high salaries. Be prepared with receipts, names of service representatives called, a narrative of what was discussed, and a reliable time line showing when emails were exchanged, phone calls were made and any other points of contact.

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Service Untitled

JULY 15, 2011

Before the days of Google however, it wasn’t easy to figure out the name of the right level of executive. Here are a few suggestions to make sure you get to the higher tiered customer service representatives: Social media should not just be used as a platform for complaints. photo credit: angermann.

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Success

NOVEMBER 1, 2022

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!

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Gifts Customer Service Policies Social Media 277

Productivityist

DECEMBER 15, 2013

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. Review: Google Docs. This required web research, data entry and a lot of emailing & phoning back and forth throughout the course of 2 days.

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The Small Business Blog

AUGUST 8, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. OnlineOffice: Overview Get the Flash Player to see this player.

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Ideas.Ted

JULY 8, 2021

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service.

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The Small Business Blog

FEBRUARY 23, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Leverage Social Bookmarking – Google trusts sites more if visitors bookmark them. The growth of social bookmarking services, such as Del.icio.us OnlineOffice: Overview Get the Flash Player to see this player. There you have it. Great blog by the way!

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The Small Business Blog

MAY 23, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk If email communication is not working well with a particular customer, don’t hestitate to pick up the phone or send a letter instead. My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank

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The Small Business Blog

FEBRUARY 21, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Make sure you have a separate phone number that applicants can leave messages on without disrupting your workday. My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank Digg Furl Netscape Yahoo!

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Recruit CRM

JUNE 17, 2021

Maintaining online relationship with the customer by organising and developing specific customer relation program. Use analytical tools such as Google Analytics and others to ensure progress on various platforms. Generate, edit, publish and share engaging and original content daily like small texts, photos, videos and news.

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The Small Business Blog

MAY 18, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided.

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The Small Business Blog

MARCH 21, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Make the necessary changes once you know exactly what your customers want. Evans Said on March 30th, 2010 at 9:49 pm Good points stefan, I believe good customer services is the key to survive in today’s economy. Digg Furl Netscape Yahoo!

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Small Business CEO

SEPTEMBER 6, 2013

Usually a phone number isn’t enough. Google the company’s name, and see what real people are saying about it. If you order from sites that don’t fit with this guide, you may still receive your order – but you’re at a greater risk for online safety and poor customer service.

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Service Untitled

SEPTEMBER 8, 2011

After Armstrong tweeted about his experience, a Southwest Airlines customer service representative contacted him and arranged to get the couple on the next flight out, and in their public statement said: “We reached out to apologize for this Customer’s experience.&#. Google the company’s Twitter account.

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The Small Business Blog

MARCH 24, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk « Good Customer Service Can Go A Long Way Top 5 Tips for Training Employees on a Budget » « Previous Entries This entry was posted on Wednesday, March 24th, 2010 at 5:58 pm and is filed under SME-Blog. Not policy. Great blog.

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Allwork

AUGUST 31, 2023

Tools like Google PageSpeed Insights and GTmetrix can help you whip your site into speedster shape. Mobile Magic: Responsiveness and Accessibility Let’s face it, phones are like extensions of our hands. Tools like BrowserStack and Mobile-Friendly Test by Google can be your sidekicks here. Nobody likes waiting, right?

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The Small Business Blog

SEPTEMBER 28, 2006

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk As you can see on Google Earth , their is a problem in Germany. My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank Tags: Google « WinWeb, SaaS and the Environment.

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The Small Business Blog

NOVEMBER 23, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk You can read review and search it in google. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

DECEMBER 28, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! External Links External Links SynergyOne.co.uk

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The Small Business Blog

JUNE 13, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Make it easy for customers to get in contact with your business, via email, telephone or ’snail mail’ Respond promptly. Your customer service must be top-notch. OnlineOffice: Overview Get the Flash Player to see this player.

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The Small Business Blog

DECEMBER 18, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! External Links External Links SynergyOne.co.uk

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