LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria has served numerous national and international clients, including US House of Representatives, Disney and Paramount Studios. Join my email list here if you want to get an email when a new episode goes live. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Goals 75

Goals 2004 Restaurants Equipment 75

LEADERASSISTANT.COM

JULY 9, 2023

Capacity is a support automation platform that uses AI to deflect emails, calls, and tickets so internal and external support teams can spend more time doing their best work. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

Management 79

Management 2014 2017 2006 79

Service Untitled

MAY 21, 2013

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

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Customer Service Social Media Agencies Facebook 40

Success

OCTOBER 11, 2021

Or help a student through scholarship or simply taking on an intern from the local college. Create a positive company culture and constantly improve your customer service. It spreads in invisible ways such as word-of-mouth, email, message boards, and Facebook groups. Plus, you’ll feel great doing it.

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Budget Facebook Salary Resume 280

LEADERASSISTANT.COM

JULY 30, 2023

Currently she is rolling out a Spotlight series for internal and external powerhouse guests to speak on different topics such as philanthropy, AI and taking care of oneself. Join my email list here if you want to get an email when a new episode goes live. You can email me at podcast@leaderassistant.com.

Mentoring 85

Mentoring Training Networking Restaurants 85

Practically Perfect PA

JANUARY 6, 2017

This nifty technology means that the money never crosses international borders which would normally incur bank charges. The user receives an email when the transfer has been made. I use TransferWise a few times a month and I really like the service. The website is really easy to use. Why does it benefit assistants?

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Credit Card Customer Service International Email 124

LEADERASSISTANT.COM

APRIL 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

Negotiating 52

Negotiating 2019 International Restaurants 52

Service Untitled

MARCH 4, 2009

Service Untitled The blog about customer service and the customer service experience. What interested me was how the importance of customer service varied in different industries. What have you noticed about service in countries besides the United States? Both factors are probably at play here.

Customer Service 40

Customer Service Etiquette 2006 AT&T 40

All Things Admin

JANUARY 8, 2024

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Example: An organization’s email usage policy that outlines rules for sending and receiving emails, including data protection and confidentiality guidelines.

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Administrative Professionals Mentoring Forms PowerPoint 52

Office Dynamics

NOVEMBER 13, 2013

Joan and Jasmine of Office Dynamics International are hitting the road in 2014. Branding is not only about outer appearance; it also includes having a calm demeanor, upbeat attitude, being on time, or providing outstanding customer service to your internal and external clients. By Joan Burge. Certification is Optional.).

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Negotiating International 2014 Customer Service 100

Office Dynamics

APRIL 2, 2015

Customer-service focused. But do you always “listen” or do you distract yourself with reading emails while someone is talking to you? More free webinar events with Office Dynamics International: The post Qualities Of A Great Assistant appeared first on Office Dynamics. Ability to prioritize. Accountable. Trustworthy.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Page Personnel

JULY 27, 2022

Build brand awareness One of the most important aspects of the role is to create awareness of your brand, in ways that are often aimed at specific target audiences comprised of interested parties and potential customers. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing.

Agencies 52

Agencies Social Media Skills Agenda 52

Page Personnel

JULY 27, 2022

Build brand awareness One of the most important aspects of the role is to create awareness of your brand, in ways that are often aimed at specific target audiences comprised of interested parties and potential customers. First jobs for those in marketing often centre on sales or customer service, or possibly in field marketing.

Agencies 52

Agencies Social Media Skills Agenda 52

Make or Break Moments

JULY 1, 2010

June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. So I emailed and said thank you and said – I’d love to return the favor – any thoughts? com as my email address). She is engaging and fun as well!”

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

MAY 7, 2010

Three emails later, and they had named the book and set what they thought would be an impossible goal: 100 bloggers. The first Age of Conversation raised nearly $15,000 for Variety, the international children’s charity, and the Age of Conversation 2 raised a further $10,000 for Variety.

Social Media 100

Social Media Customer Service 2009 2008 100

Office Dynamics

OCTOBER 19, 2015

12. Give over-the-edge customer service to internal and external customers. Yet, every day we’ve received numerous calls and emails asking about the 2016 event. Demonstrate leadership at work. 9. Every day, think about how you can add value. 10. Seek and listen to mentors.

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2016 Retirement Mentoring Skills 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.

2008 100

2008 Customer Service Cubicle Google Docs 100

Service Untitled

DECEMBER 30, 2011

It seems that Continental customer service had some holiday magic this year. Jane Bossi took the puppy home and sent daily emails and photos to Whopper’s owner in Spain. Possibly Related Posts: Empower employees to deliver better customer service The front line employees are often the representatives who will.

Customer Service 40

Customer Service Holidays Travel International 40

Eco-Office Gals

OCTOBER 7, 2013

A blog allows you to become an authority in your field, build up a loyal audience and give you some meaty content to promote via social media – fantastic for your customers.

Social Media 100

Social Media Twitter Google Facebook 100

Service Untitled

JUNE 4, 2009

Service Untitled The blog about customer service and the customer service experience. An entrepreneur I met with recently told me that his company regularly calls and emails its competitors to see how good they are. It’s not just something that the customer service department does.

Customer Service 40

Customer Service Etiquette 2006 2009 40

Recruit CRM

JUNE 17, 2021

Examine consumer behaviour and modify email and advertising campaigns accordingly. Accounting Clerk's Key Responsibilities: Completing basic office tasks, including replying to phone calls, acknowledging emails, processing mail, filing, etc. Secure customers accept payments or refunds. Sales reps across almost every industry.

Social Media 52

Social Media Skills Salary International 52

The Small Business Blog

JANUARY 19, 2011

A large company has difficulty with internal communication because of the amount of bureaucracy involved, as well as inter-departmental communication also often being a weak link in the chain. Communication difficulties can also cause problems with suppliers, leading to unnecessary confusion and ultimately, cost.

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Suppliers International Email Management 100

Success

JANUARY 30, 2023

To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.) will probably never change. Keep an open mind.

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FedEx Social Media Customer Service 2014 279

Stephanie LH Calahan

JULY 1, 2011

My entrepreneurial spirit led me to co-found and manage operations at Matrix Group International, a Web development firm in the Washington, D.C., What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service! I know this to be true! 

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Interviewing Google Docs Customer Service Networking 100

Laughing all the Way to Work

JULY 12, 2010

Lynn has organized strategic events such as the companys internal trade show, all-hands meetings, the annual awards banquet, internal events and leadership off-site meetings. Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. Her family and friends were also very excited for her. (for 411 Look Up 411.ca

2010 100

2010 Interviewing Time Zones IAAP 100

Allwork

JUNE 30, 2022

So, I started at Enterprise Rent-A-Car, where I thought they had an amazing training program that for me led the Foundation for Business Knowledge, Customer Service, and inclusion. So, we actually have the mindset of how we support those individuals both externally and our people internally. So, I love that opportunity.

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AT&T Policies Management Agenda 264

The Office Professionals Place

AUGUST 13, 2009

Soft Skills Soft skills include being able to handle customer service issues and basic, appropriate, and effective interaction with co-workers, clients and customers, and management. Effective Business Writing Skills Who wants to read a three page email? Get this months book choice, Messages by Drs. Get involved.

IAAP 100

IAAP Filing Administrative Professionals Skills 100

Productivityist

DECEMBER 15, 2013

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. Save Gmail attachments to Dropbox: Every time a VA forwarded an email labeled “QUOTES” with a file attached, IFTTT automatically saved the file in a designated Dropbox folder.

Dropbox 40

Dropbox Filing Google Docs Google 40

Virtual Moxie

JULY 6, 2010

Stay away from email! But my intern reminded me of a post I wrote about declaring indepence four years ago, and in reading it again, I got such a kick out of it that I decided that that’s what I wanted to share with you guys today. Speed is the enemy of many good things. On Justin Bieber. It hurts when I do that! (on Freedom indeed!!

2010 100

2010 2005 AT&T International 100

The Small Business Blog

MARCH 16, 2010

In brief each element should contain: - Strengths : internal attributes of yourself or your company that will serve to achieve objectives within the company. Weaknesses : internal attributes of the company that may be detrimental to achieving your goals. Opportunities : external factors that will make success easier.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

OCTOBER 31, 2007

by Stefan Töpfer on Oct 31, 2007 When you have internal meetings try to keep them short. Remember this is a rule for internal meetings, for meetings with customers this rule does not apply – within reason of cause. The customer should determine the length of the meeting. 10 minute power meeting technique.

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2007 2008 2006 2009 100

The Small Business Blog

MAY 13, 2008

Business environment and set-up cost: There is not much international potential for this business because you will have to work closely with clients. We may send you a confirmation email to check you are a real person We are sorry but any violation of the above rules will mean an automatic removal of your comment.

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UPS 2008 2007 2006 100

Musings of a High-Level Executive Assistant

JANUARY 3, 2013

Here is an example when I was overseeing interns. One intern had sent out a mass email without realizing the difference between the to, cc, and bcc fields. Now imagine you are an assistant and you didn't realize or learn something equally basic and fundamental as how to use email in a business context.

Agencies 40

Agencies Dropbox Email Learning 40

Musings of a High-Level Executive Assistant

JANUARY 15, 2013

I am always afraid sending too many unnecessary emails or updates. Whenever I receive an email, text, vm, or hard copy, I let people know I got it as soon as I get it. What you want to prevent is them emailing you and asking if you got their request. Thank you.” Getting a task done is not the last step. Here are a few examples.

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UPS Finance Email Calendars 40

The Small Business Blog

DECEMBER 9, 2008

Now if that is true and both feel the pinch – and who doesn’t – they could just exchange these services or products as money value, but no money changes hands. If this works with two then it could also work within a bigger group of small businesses where you run an internal credit system. Sponsors Advertise Here?

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2008 2007 2006 2009 100

The Small Business Blog

OCTOBER 26, 2009

Kelly the Intern: Angel investors and Green guidance : PROFIT’s crack researcher explains how to get notices by angel investors and where companies can get money for going green. Email Basics For Every Small Business : Email is the most powerful business branding tool in your online marketing arsenal, providing you get the basics right.

2009 100

2009 UPS 2007 2008 100

Small Business CEO

MAY 5, 2010

New requests get faxed then emailed to customer service which then inputs the information into the appropriate system, whether that be policy changes into policy administration, benefits questions into follow up logs or new claims into the claims system. If information is missing or unreadable, the referring physician is called.

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Fax Payroll PDF Negotiating 40