Office Dynamics

MARCH 24, 2015

Ideas on how to build better partnerships with your managers. All of April we will be celebrating administrative professionals and giving you: Spot-on information related to the administrative profession. Tips to help you be more productive in your day. Strategies for setting priorities and taking control of your day.

Administrative Professionals 100

Administrative Professionals Assertiveness Etiquette Travel 100

Office Dynamics

APRIL 2, 2015

If you are a manager reading this blog, check off the ones that apply to your administrative partner. Excellent time management skills. Taking baby steps is a good way to manage a big list of “must get better at” areas. I recently came across this list from one of my classes and wanted to share it. Accountable. Trustworthy.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

Office Dynamics

OCTOBER 14, 2009

It says, “A company with 100 employees can expect to lose approximately $450,000 a year, or more, because of e-mail blunders, inefficiencies, and misunderstandings, according to The Top 10 E-mail Blunders That Cost Companies Money , a free special report from Creative Communications & Training." Maybe you want to get a copy.).

Etiquette 100

Etiquette Training Management 100

Office Dynamics

APRIL 18, 2015

Admin Assistant Training Admin Tips Administrative Professionals Week Assertive Assistant Training Attitude Career Management Communication Skills Cost Effective Creativity Difficult People Etiquette Executive Blog Interpersonal Skills Leadership Mgr/Asst Team mistakes at work Motivators Multiple Managers Networking Organizational Skills Problem Solving (..)

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Office Dynamics

DECEMBER 15, 2014

This is the fastest and most cost effective way to get a free gift into your hands. .” The book was finalized through an additional collaboration of the books three authors, all with experience and background in the administrative profession. Learn more about this special experience and what makes Who Took My Pen … Again?

Gifts 100

Gifts 2014 Collaborate 2015 100

Office Dynamics

JUNE 4, 2014

Although not so in every industry or field, social media networks are quickly demonstrating they provide cost-effective efficiency for companies to gain visibility and transmit their message in a viable, personal way. Remember your etiquette in all settings is vital, even when they are “virtual” settings! Social Networking Tips.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Although not so in every industry or field, social media networks are quickly demonstrating they provide cost-effective efficiency for companies to gain visibility and transmit their message in a viable, personal way. Remember your etiquette in all settings is vital, even when they are “virtual” settings! Social Networking Tips.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Although not so in every industry or field, social media networks are quickly demonstrating they provide cost-effective efficiency for companies to gain visibility and transmit their message in a viable, personal way. Remember your etiquette in all settings is vital, even when they are “virtual” settings! Social Networking Tips.

Social Media 100

Social Media Etiquette Facebook Networking 100

Office Dynamics

JUNE 4, 2014

Although not so in every industry or field, social media networks are quickly demonstrating they provide cost-effective efficiency for companies to gain visibility and transmit their message in a viable, personal way. Remember your etiquette in all settings is vital, even when they are “virtual” settings! Social Networking Tips.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Although not so in every industry or field, social media networks are quickly demonstrating they provide cost-effective efficiency for companies to gain visibility and transmit their message in a viable, personal way. Remember your etiquette in all settings is vital, even when they are “virtual” settings! Social Networking Tips.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 27, 2016

Is your company cost conscious therefore keeping the temp in the office higher than you would like it? Bonus Video about Webinar Etiquette by Joan Burge. Start off by choosing the best clothing for the day ahead of you. Think about your office. Are you near a window where the sun shines in at certain times of the day?

Temping 183

Temping Etiquette Clothes Travel 183

Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. In your case, she may have been able to influence the SVP, CEO, HR, or the other assistants because she is in charge of all admin and it’s her duty to manage them. The link is that original post. How well do they listen?

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

Allwork

NOVEMBER 6, 2023

So it’s larger companies, more 100 employees where they’re fitting out and managing that whole space themselves. But this middle ground is, I would say, managed solution that’s somewhere between a traditional office lease and the traditional sort of flex office sector.

AT&T 241

AT&T Environment Travel Restaurants 241

BMT Office Administration

OCTOBER 4, 2022

Managers and supervisors kept track of employee performance and productivity by directly monitoring them throughout the workday. This fed the need for new ways to track employee activity, as managers could no longer directly monitor their teams in person. Before the pandemic, only 6% of employees were remote workers.

Filing 52

Filing 2020 Suppliers Social Media 52

On The Job

AUGUST 25, 2011

Up to 70 percent of working adults say they've been bullied at some point in their working lives, and 53 percent to 71 percent of the bullies are in management positions, Civility Partners LLC says. I think there's a real need for email etiquette to be taught in workplaces today," he says.

2003 100

2003 Etiquette Training Email 100

Office Dynamics

SEPTEMBER 28, 2015

You may not be directly affected by this dragon the dragon can be creating pain for your industry, your employer, managers, executives, and customers. Remember, if you have to do something over, you are costing your company money. Some days, the dragon is a little more tame and other days the dragon is on a rampage breathing fire.

Training 100

Training Promotion Skills Learning 100

Office Dynamics

APRIL 26, 2016

I hear managers or Human Resource Professionals say it doesn’t take any special skill to be an administrative assistant. A stellar Executive Assistant must think of every detail for every function such as calendar management, travel planning, meeting preparation and execution, and e-mail management. Intuitive. A mind reader.

Administrative Professionals 100

Administrative Professionals 2016 Stress Travel 100

Service Untitled

JANUARY 13, 2014

Not every customer service representative is trained in conflict management and getting angry is surely not going to solve the problem. The golden rules of customer loyalty It’s well recognized amongst all business owners that it cost. Take a deep breath. Be prepared to compromise; be prepared to act like an adult.

Customer Service 40

Customer Service Etiquette Medical AT&T 40

Office Dynamics

MARCH 12, 2015

There are some certification programs out there that, unfortunately, don’t teach you how to build partnership with your executive or how to manage your executive’s day; but our programs do. (JB). Private colleges may seem expensive but they offer many scholarships to help offset this cost. Some colleges offer scholarships.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Office Dynamics

JUNE 22, 2015

It is in regards to an article I had read a while back called: E-mail Overload Costs Companies Billions in Lost Productivity. The average number of e-mails and assistant manages between her/his e-mail and their executive’s email is 225 per day; and about 350 on the high side!

Mentoring 100

Mentoring Goals AT&T Confidence 100

Laughing all the Way to Work

JANUARY 16, 2008

We have made impressive strides in that direction however with the use of e-mail, word processing, document management systems and the ability to scan documents. We have come a long way as a society in understanding the need to manage waste. It wasn’t something people talked about back then.

Carbon Footprint 100

Carbon Footprint Ergonomics Filing Etiquette 100

Office Dynamics

NOVEMBER 19, 2015

October: Managing Your Executive’s Day (Part 1) Webinar. October: Managing Your Executive’s Day (Part 2) Webinar. July: 3 Keys to Making Your Best Week Ever with Adam Timm Webinar. August: Getting to Yes Webinar. September: Challenge Your Comfort Zone with Jasmine Freeman Webinar.

Training 100

Training Administrative Professionals 2015 AT&T 100

Office Dynamics

APRIL 30, 2015

Business Management Daily had a daily free download or gift. Here’s a recap of the great content that was discussed this month: 10 Steps to Supporting Multiple Managers (4/1/2015). All Things Admin shared a chart of all the special happenings and more and started #AdminProud. Qualities Of A Great Assistant (4/2/2015).

2015 100

2015 Administrative Professionals OfficeTeam Staples 100

Professional Assistant Blog

OCTOBER 9, 2008

Then I would create worksheets within each sheet with headings such as: Name Time of Call Reason for Call If you work for more than one manager or you need to track calls for more than one person, you might want to create a heading that states something like "Person Receiving Call" or something along the lines of this.

Phones 100

Phones 2008 Cubicle 2007 100

Service Untitled

SEPTEMBER 13, 2010

a Georgia provider of Customer Experience Management reported American consumers feel customer service satisfaction has slipped since the first quarter of the year. Employees need to be better trained and rewarded for exemplary customer service behaviors using team awards, benefits and senior management acknowledgments.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

AUGUST 27, 2010

Senior managers have to be involved, instead of just delegating training to lower-level managers. It is the senior representatives who need to have the vision for the company, and they are the ones who need to focus on the critical processes, and in turn teach and mentor each lower level of management.

Customer Service 40

Customer Service Suppliers Etiquette 2010 40

Service Untitled

OCTOBER 13, 2010

Cheryl October 13, 2010 Customer Service , Customer Service Experience , Surveys No Comments Empathica, a customer service management firm, surveyed 3,000 U.S. “It’s not that we have less customers,&# states Dave Billingsby, manager of a local restaurant in Palm Beach Gardens, “they just spend less; an average of 7%.

Customer Service 40

Customer Service Restaurants 2010 Etiquette 40

Service Untitled

JUNE 11, 2010

Continental and Alaska Airlines topped the Traditional Network Carrier Segment, and Jet Blue Airways and Southwest Airlines ranked highest among the Low Cost Carrier Segment. Airline assessments were based on seven averages including flight crew, in flight services, and costs and fees.

Customer Service 40

Customer Service Travel Etiquette 2010 40

Service Untitled

SEPTEMBER 8, 2010

From the top senior levels, management is obligated to show they care about employees. It is much more cost-effective to encourage job security, stability, and career growth in this troubling economy than it is just to offer employees raises. Let’s start with the negatives. Eliminate the unknown for employees.

Customer Service 40

Customer Service Self Esteem Suppliers Payroll 40

Service Untitled

JUNE 15, 2010

Unfortunately we all know that bad employees cost us money, time and lost customers, so as we improve employee satisfaction and a lifetime of loyalty, we are improving everything about our customer service. Employees should be able to voice their opinions and concerns to management without the threat of repercussions.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Laughing all the Way to Work

SEPTEMBER 17, 2010

Pay attention or it could cost your company money. It was going to cost our company $5,000 plus in cancellation fees. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. When you suspect a co-worker has a substance abuse.

Time Zones 100

Time Zones IAAP Negotiating International 100

Service Untitled

APRIL 16, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Minimum Service Charges Douglas April 16, 2009 Customer Satisfaction 6 Comments I was going to hire a company today to do something fairly simple that would have cost about $45 (that was the advertised price). minimum service charge.

Customer Service 40

Customer Service AT&T Policies Expenses 40

Service Untitled

FEBRUARY 17, 2010

Maria Palma is a professional writer and entrepreneur who spent 13+ years in the retail service industry as a salesperson and manager before venturing out on her own and starting her own businesses. Maria is an artsy kinda gal whose life motto is, “Creating a beautiful world, one person at a time.&#

Customer Service 40

Customer Service Etiquette 2010 Social Media 40

Service Untitled

AUGUST 24, 2010

When you have to wait too long for your car servicing because the service manager ordered the wrong part, ask for a free oil-change the next time. The cost of poor customer service Genesys Lab in conjunction with Datamonitor/Ovum calculated a 338.5

Customer Service 40

Customer Service Credit Card Travel Fax 40

Laughing all the Way to Work

SEPTEMBER 29, 2008

I am planning a local fundraiser to help the family with the costs on November 15th, but of course it will be in Ottawa, Canada and I know most of you are elsewhere. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World. " Warning!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 24, 2009

You can bolster your resume and your skills by performing similar services at low costs for people in your hometown and ask them to provide testimonials when you’re looking for online work. Confessions of a Micro-Manager ► September (3) The Advertising Game Atlanta, Georgia: The City that Smiles We live in an Acronym Happy World.

Time Zones 100

Time Zones IAAP Resume International 100

Office Dynamics

NOVEMBER 23, 2015

It’s hard to believe another year is nearly over. Here at Office Dynamics International, as we wrap up this 25th year of business, we’re feeling both grateful and overwhelmed with all we’ve experienced in 2015. Perhaps you can relate to those feelings?

2015 100

2015 2016 Holidays Administrative Professionals 100