Telephone Screening and Etiquette Skills for Administrative Assistants

Office Dynamics

Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Accurate and efficient screening will benefit your managers, co-workers, and their families. Communication Skills Etiquette Telephone

How To Practice Good Business Card Etiquette

Office Dynamics

Did you know there are etiquette rules for giving and receiving cards? There are many books that discuss this etiquette point. The post How To Practice Good Business Card Etiquette appeared first on Office Dynamics.

Comment Etiquette

Daily Writing Tips

The admonition to stay on topic is found in every article on the subject of web comment etiquette. etiquette : the customary code of polite behavior in society; good manners.

A Telephone Etiquette Test

Ian's Messy Desk

Home About Contact Me Links Sitemap A Telephone Etiquette Test Posted by Ian McKenzie Written on May 28, 2010 If youre new here, you may want to subscribe to my RSS feed. Ian’s Messy Desk Helping you get the most out of the 24 hours in your day.

Do Workplace Etiquette Rules Need to Change?

On The Job

The etiquette police who are trying to keep up with the rapidly evolving world of mobile devices and their effect on the workplace probably would say the same. The results don't surprise Lisa Grotts , a certified etiquette consultant.

Proper Business Dining Etiquette

The Office Professionals Place

Thursday, June 17, 2010 Proper Business Dining Etiquette I have been to lunches and dinners where people inadvertently take the wrong glass, use the wrong utensil with the meal, or display improper dining etiquette, such as starting to eat before everyone is served or talking with their mouth full.

Your Etiquette Practice Could be Killing Your Productivity

Productive & Organized

  Last month I presented and emceed at a College of Business event on business etiquette.    What I found very interesting is that both the students and employers were a bit nervous about their etiquette.    This gives you fewer voice mails to manage.

Business Etiquette - Webinar

Office Dynamics

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Etiquette expert, Anna Post, Emily's great-great granddaughter will present this program via our friends at Business Management Daily. Emily Post's Guide to Business Etiquette for the 21st Century. The truth is, multimillion-dollar deals (and people's jobs) can be LOST as a result of poor etiquette. Email etiquette. Office managers.

Cubicle Etiquette 101

Professional Assistant Blog

Home About Me Advertise Cubicle Etiquette 101 By The Professional Assistant on Thursday, November 01, 2007 Filed Under: Office Gossip , Productivity D o you find that your colleagues are hovering around you when youre on the phone? If you work in a cubicle, here are some guidelines to follow for good cubicle etiquette: You see the person you wish to talk to on the phone. In the mean time Im going to discretely tape up a copy of your etiquette rules somewhere public.

Managing Emails Effectively: Tips on How to Maximize Email Use

Dumb Little Man

Below are tips on managing emails effectively: E-mail Checking Time. You don’t want to sacrifice your business and/or personal etiquette by writing short responses that sound terse. Knowledge and awareness in managing emails effectively can make a huge difference in your productivity.

2019 260

5 Do’s and Don’ts of Professional Office Etiquette (Hopefully you’re Not a Number 5!)

Small Business CEO

Following are 5 do’s and don’ts of inter-office etiquette that everyone should know already, but which are often neglected: 1. Do : Show appreciation to coworkers and management. … Management office etiquette

Business Etiquette for the 21st Century - A Webinar

Office Dynamics

Emily Post's Guide to Business Etiquette for the 21st Century. The truth is, multimillion-dollar deals (and people’s jobs) can be LOST as a result of poor etiquette. That’s why Business Management Daily has teamed up with the famed Emily Post Institute to present an interactive webinar on this important topic. Introducing Emily Post's Guide to Business Etiquette for the 21st Century. E-mail etiquette. Cell phone and smart phone etiquette. Office managers.

Emotional Intelligence for Administrative Assistants

Office Dynamics

2: Self-Management (I manage me.). 4: Relationship Management (I attempt to facilitate situations for a positive outcome.0. When I asked Julie, what were her favorite lessons from emotional intelligence, she shared the following: I manage me.

2019 216

12 Days of Christmas Webinar: Question and Answer with Joan Burge

Office Dynamics

We’ve been having a holly, jolly, super fun and festive time with our 12 Days of Christmas Webinar Series event. In this Day 3 webinar we wore our ugly sweaters and took questions from our live audience about the administrative profession.

2016 238

Take Time to Say Thank You

Office Dynamics

Career Management Communication Skills Etiquette Motivators Uncategorized etiquette gratitude professionalism thank you thank you notes thanksToday, I want to talk about taking time to express your gratitude to others, whether you personally know them or not.

2016 247

Anatomy of an Executive Assistant Infographic

Office Dynamics

Assistants go out on a limb so their bosses won’t have to lift a finger. Excellence for them is not just a goal, but a habit. This infographic is part of a series celebrating administrative excellence.

2015 266

10 E-mail Etiquette Pet Peeves and How to Handle Them

Office Dynamics

The results led to our first “ Email etiquette ” story. The “oops” factor: Avoid forwarding the “sour grapes” email to your manager or the sender’s manager. Unless it’s a really out-of-line response, neither manager has time to deal with a writer’s occasional moodiness. I must also say that I have had excellent supportive managers who encourage me to instruct these classes. From guest blogger, Pamela Baird, Intel.

Blog-a-Thon Bonus Announcement

Office Dynamics

BONUS BONUS BONUS!!! Get Bonus Entries In Our Blog-a-Thon For The Administrative Profession. For those of you who are participating in our blog-a-thon this April we want to give you even more ways to get entered to win. Announcing BONUS entries with social sharing.

2015 232

Celebrating Administrative Professionals

Office Dynamics

Ideas on how to build better partnerships with your managers. Administrative Assistants Rock! Join our April Blog-A-Thon. April is just around the corner and we love celebrating administrative professionals! This is the month we can (and will) celebrate in a big way.

The Perfect Gift for Everyone in Your Office

Office Dynamics

Every year, managers and human resources professionals like you struggle with the same issue: what to give their employees for the holidays. Happy cheerful colleagues celebrating christmas party in office smiling giving presents.

Gifts 169

Who Is Office Dynamics International?

Office Dynamics

At Office Dynamics International we are celebrating 25 years of serving the administrative profession. Perhaps you’ve known us for a long time or you’re new around here. Either way, we want you to know who we are and what we believe. We Passionately Believe.

How Should an Executive Assistant Conduct Themselves? – Ask An Admin

Office Dynamics

Ask An Admin Career Management Etiquette Travel Work-Life BalanceThis is a special Ask an Admin because it is time sensitive and we are helping a new executive assistant in Europe! So, administrative professionals from around the world, let’s try to help!

2019 164

Qualities Of A Great Assistant

Office Dynamics

If you are a manager reading this blog, check off the ones that apply to your administrative partner. Excellent time management skills. Taking baby steps is a good way to manage a big list of “must get better at” areas.

2015 246

Why Being An Executive Assistant Is A Rewarding Career

Office Dynamics

I hear managers or Human Resource Professionals say it doesn’t take any special skill to be an administrative assistant. Manager of your executive’s work life.

2016 208

All the free training we offer in one place!

Office Dynamics

October: Managing Your Executive’s Day (Part 1) Webinar. October: Managing Your Executive’s Day (Part 2) Webinar. At Office Dynamics International we love what we do.

2015 234

Hired, then abandoned–how to become part of the team?

Office Dynamics

Find more comments to Maddy’s question and other questions like this from your administrative peers here: Business Management Daily. This month’s question from our friends at The Admin Pro Forum is from Maddy who is struggling to become part of the team at her new office.

2016 182

Living Your BIG & Bold Life [Upcoming Event]

Office Dynamics

Announcement: Our next free webinar in our celebration series is open for registration. Living Your BIG & Bold Life with Joan Burge. May 7, 2015. 10:00 – 11:00 AM Pacific Time. Register Now, It’s a free event! Working women hold a unique position in our society.

2015 202

‘Tis the Season to Advance Your Career

Office Dynamics

Determine who you want to give a gift to (clients, co-workers, managers, outside business associates). Can you feel the excitement of the holiday season? Did you know the holidays can be the perfect time to advance your career?

2015 130

Choose to Avoid Negative Talk In The Office

Office Dynamics

You may not be directly affected by this dragon the dragon can be creating pain for your industry, your employer, managers, executives, and customers. Imagine this… There is a huge fiery dragon roaming the earth.

2015 240

Joan’s Greatest Administrative Secrets Revealed!

Office Dynamics

This is important for all assistants, managers and coworkers to remember the administrative profession is a true profession! These are the individuals who put up with all the stuff every day, put themselves second and third on the list, manage a multitude of responsibilities, make their executives look good, and are confidantes. Welcome to April. Wow, where is the time going?

2017 169

My Coworkers Appear Frustrated with My Disability

Office Dynamics

More conversation at Business Management Daily. It’s just a common, minor handicap–so why does it frustrate staff so much? Question: “I wear a hearing aid, but still I often have the need to ask co-workers to repeat things.

2015 193

Revolutionary Insights Into Self-Leadership for Administrative Professionals

Office Dynamics

Self-Management vs. Stress Management and Juggling Work, Home and Your Personal Life. This is a replay of the free webinar offered June 2016 titled Revolutionary Insights Into Self-Leadership (for administrative professionals).

Looking Forward With Intention [Free Webinar for Assistants]

Office Dynamics

It’s hard to believe another year is nearly over. Here at Office Dynamics International, as we wrap up this 25th year of business, we’re feeling both grateful and overwhelmed with all we’ve experienced in 2015. Perhaps you can relate to those feelings?

2015 151

Why e-Mail Isn’t Always Your Best Option

Office Dynamics

The average number of e-mails and assistant manages between her/his e-mail and their executive’s email is 225 per day; and about 350 on the high side!

2015 230

Thank you for joining our Admin Blog-a-thon, what’s next?

Office Dynamics

Business Management Daily had a daily free download or gift. Here’s a recap of the great content that was discussed this month: 10 Steps to Supporting Multiple Managers (4/1/2015). Wow, what a fabulous April!

2015 151

Communication Skills That Have Impact…Choose The Right Medium

Office Dynamics

In his article for CIO.com, Chuck Martin quoted a manager who described face-to-face communication this way: “We need to take vacations from our BlackBerries, computers and voice-mail and get out and talk to everyone in the organization.

Skills 236

The Top 3 Skills That Make Administrative Assistants Stand Out

Office Dynamics

Admin Assistant Training Assertive Attitude Career Management Communication Skills Conflict Resolution Creativity Etiquette Executive And Assistant Partnership Free Webianrs Interpersonal Skills Leadership Problem Solving Productivity Professional Image Self DevelopmentAdministrative professionals are always asking us what it takes to really stand out in the workplace. After all, it’s a competitive market out there!

Skills 168

Developing Your “Wow” Factor

Office Dynamics

Admin Assistant Training Attitude Career Management Communication Skills Conflict Resolution Creativity Difficult People Etiquette Executive And Assistant Partnership Free Webianrs Interpersonal Skills Leadership Mgr/Asst Team Organizational Skills Problem Solving Productivity Professional Image Self DevelopmentSome assistants have it. Some assistants don’t. What is it, you ask? That intangible, invaluable “wow” factor. Here’s the good news: It’s a learnable trait!

2017 155

Confessions of a Micro-Manager

Laughing all the Way to Work

© Copyright Patricia Robb 2010 4 October, 2009 Confessions of a Micro-Manager Who would want to work for a micro-manager? Here are some reasons I think managers can get possessive: Im not sure I can trust you. I never wanted to be a manager.

2009 130

3 Simple Steps to Improving Communication Skills

Office Dynamics

This also ensures that you quickly and effectively manage any potential problems. managing a difficult situation. You cannot afford to take the critical skill of communication for granted! Especially when communicating with co-workers.

Skills 158

Celebrating the season? Preserve your professional image

Office Dynamics

I can think of one film where visibly tipsy managers and employees were toasting each other in the office – something that, from a risk-management standpoint, is almost unheard of these days!). Welcome to the final installment of this year’s series of Monday Motivators e-zines!

2015 141

Social Networking Tips for Executive and Administrative Assistants

Office Dynamics

Remember your etiquette in all settings is vital, even when they are “virtual” settings! Admin Assistant Training Career Management Networking Self Development assistant on social media Facebook social media etiquette social networking tips tips for social media Yammer

Our Totally Free Thank You Gift

Office Dynamics

Office Dynamics International has been serving the Administrative Profession for 24 years (since 1990).

Gifts 130