Office Dynamics

APRIL 15, 2015

We passionately believe and know that when a company invests in professional development for their administrative community, the entire company wins. What are your passionate beliefs? How long have you been a friend of Office Dynamics International?

International 100

International Administrative Professionals Assertiveness Etiquette 100

Laughing all the Way to Work

JANUARY 19, 2009

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

Training 100

Training Time Zones IAAP Meeting Minutes 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Remember your etiquette in all settings is vital, even when they are “virtual” settings! Company-wide Social Collaboration Sites. Encouragement to participate on Facebook.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Remember your etiquette in all settings is vital, even when they are “virtual” settings! Company-wide Social Collaboration Sites. Encouragement to participate on Facebook.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Remember your etiquette in all settings is vital, even when they are “virtual” settings! Company-wide Social Collaboration Sites. Encouragement to participate on Facebook.

Social Media 100

Social Media Etiquette Facebook Networking 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Remember your etiquette in all settings is vital, even when they are “virtual” settings! Company-wide Social Collaboration Sites. Encouragement to participate on Facebook.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Remember your etiquette in all settings is vital, even when they are “virtual” settings! Company-wide Social Collaboration Sites. Encouragement to participate on Facebook.

Networking 100

Networking Social Media Etiquette Facebook 100

Allwork

NOVEMBER 6, 2023

So it’s larger companies, more 100 employees where they’re fitting out and managing that whole space themselves. If you’re not near to the ideal sort of prime premises, with the higher footfall nearer to a train station, then you have got to work harder. You might have to discount on price or do something.

AT&T 279

AT&T Environment Travel Restaurants 279

Worxbee

DECEMBER 20, 2021

Your job applications represent sets of data, which algorithms are trained to skim. Candidates don’t get a sense of the values and culture of the company. This is important because you want candidates who will be a good fit for your values, and most people want to work for companies who align with theirs. Exciting projects?

Interviewing 122

Interviewing Etiquette Salary Agencies 122

Office Dynamics

JULY 21, 2016

In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. Whether it’s helping you plan a trip together or you need an in-depth training session on TRAVO.com, please email us at help at travo dot com. Absolutely.

Travel 100

Travel Administrative Professionals Agencies International 100

Service Untitled

SEPTEMBER 21, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Employing company vision in customer service training Cheryl September 21, 2010 Culture , Customer Satisfaction , Customer Service , Hiring & Training 1 Comment Every company needs a motivational vision; what you want your company to ultimately become.

Customer Service 40

Customer Service Training Etiquette 2010 40

Office Dynamics

OCTOBER 14, 2009

I certainly was when I read my Training magazine September issue. I have included several of these in my workshops for admins on e-mail etiquette and protocol. Tags: Admin Assistant Training Technology Time Management. Maybe you want to get a copy.). Maybe you want to get a copy.). Inaccurate or vague subject line. •

Etiquette 100

Etiquette Training Management 100

Office Dynamics

AUGUST 30, 2009

Company Holiday Party Etiquette. Tags: Admin Assistant Training Career Management. I don't want to give too many secrets away; here are a few topics: * Preparing for Your Annual Review. Ghost and Goblins, Oh My! Should I Give My Boss a Gift?

Holidays 100

Holidays Etiquette Gifts 2009 100

Office Dynamics

OCTOBER 14, 2009

I certainly was when I read my Training magazine September issue. I have included several of these in my workshops for admins on e-mail etiquette and protocol. Maybe you want to get a copy.). Maybe you want to get a copy.). I’m sure you can relate to many of the ones they sited. Inaccurate or vague subject line. • Too much information.

Etiquette 100

Etiquette Training Management 100

On The Job

AUGUST 25, 2011

Even without the bill, Alicea says many companies are beginning to take steps to reign in workplace bullying because of its bottom-line consequences: Bullying can cost a company $83,000 a year from absenteeism and stress-related issues. But businesses may have another incentive to offer such training. How did you handle it?

2003 100

2003 Etiquette Training Email 100

Service Untitled

JUNE 29, 2011

Here are some suggestions an organization might consider: Have a training program that helps customer representatives deal with people. Give customer service personnel the authority and training to resolve conflicts. Employing company vision in customer service training Every company needs a motivational vision; what you want your.

Customer Service 40

Customer Service Training Social Media Twitter 40

Office Dynamics

OCTOBER 1, 2009

With the flu season upon us as well as colds cropping up, people are wondering about the proper etiquette for shaking hands. It’s funny that this question would be asked of me today, as I was just speaking on business etiquette in Raleigh, NC. Tags: Admin Assistant Training Professional Image. This does pose a real problem.

Etiquette 100

Etiquette 2007 2008 Travel 100

Office Dynamics

MAY 29, 2018

Recently the company Gillie had been working for was going through a merger and she was no longer going to have a position. Learn business etiquette and protocol. She told my assistant, Melia, that she had very good news to share with me and I would be delighted. Melia gave me the message and I immediately called Gillie.

Administrative Professionals 188

Administrative Professionals 2018 Resume Etiquette 188

Office Dynamics

MARCH 12, 2015

You have to show your executive and business owner how investing in your development will benefit them or the company. It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

BMT Office Administration

OCTOBER 4, 2022

Yet, the COVID-19 pandemic of 2020 threw a wrench into this tried and true system for most companies. Beyond that, droves of companies that were inexperienced with remote work were creating monitoring policies for the first time. companies either already using a hybrid approach or planning to incorporate one in the future.

Filing 52

Filing 2020 Suppliers Social Media 52

BioTeams

JUNE 30, 2020

Zoom, however due to its ease of use and platform agnostic deployment, is now well ensconced within many companies virtual meeting arsenal. Point 3 is actually relevant in the context of the learning organisation, as it’s a foundational method to break silos and involve intra and cross company collaboration by the way!

Agenda 69

Agenda Collaborate 2020 Etiquette 69

Practically Perfect PA

FEBRUARY 24, 2012

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on.

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Office Dynamics

SEPTEMBER 28, 2015

Save your company money wherever you can. Remember, if you have to do something over, you are costing your company money. When planning upcoming seminars, conferences, and training – see how they line up and teach you strategies that you can bring back and implement in your workplace. Focus on what you can do today.

Training 100

Training Promotion Skills Learning 100

Service Untitled

APRIL 16, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer loyalty built on company focus Cheryl April 16, 2010 Customer Service , Proactive 2 Comments I grew up in a very small town where we were mostly limited to one grocery store, one department store, one morning restaurant, and even one book store.

Customer Service 40

Customer Service Credit Card Restaurants Etiquette 40

Office Dynamics

APRIL 3, 2017

Thousands of employees tell me they can’t attend training because their company won’t pay for it. Some of my favorite people are Daren Hardy , Brian Tracy , Tony Robbins , and Simon Sinek. With my thirst for knowledge, I was willing to invest in myself.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Office Dynamics

OCTOBER 1, 2009

With the flu season upon us as well as colds cropping up, people are wondering about the proper etiquette for shaking hands. It’s funny that this question would be asked of me today, as I was just speaking on business etiquette in Raleigh, NC. This does pose a real problem. We even practiced the “right” way to shake someone’s hand.

Etiquette 100

Etiquette 2007 2008 Travel 100

Office Dynamics

AUGUST 30, 2009

Company Holiday Party Etiquette. I don't want to give too many secrets away; here are a few topics: * Preparing for Your Annual Review. Ghost and Goblins, Oh My! Should I Give My Boss a Gift? And just like the 12 Days of Christmas, I have my very own "12 Survival Tips for Hurried Holidays!".

Holidays 100

Holidays Etiquette Gifts 2009 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Another respondent stated that her company had 40 different titles. Most companies do not have a succession path or plan in place.”. Tags: Admin Assistant Training Adminology. By Nancy Fraze, Reporter in the Field.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Another respondent stated that her company had 40 different titles. Most companies do not have a succession path or plan in place.”. By Nancy Fraze, Reporter in the Field. Responsibilities. “We Career path.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Service Untitled

FEBRUARY 21, 2014

If you have ever tuned into the CBS show “Undercover Boss” where owners and corporate executives work undercover to examine their own companies, it is indeed an interesting concept that has aroused some significant awareness and changes in organizations. Ask a friend to order something; get an objective opinion.

Customer Service 40

Customer Service Etiquette Training Skills 40

Step It Up VA Coaching

OCTOBER 25, 2012

And email etiquette is a big deal, so always use complete sentences, etc., Why not purchase a ticket to their next training call, or product they’re launching? .” When sending emails to your client, take the time to address them by name, like “Hi, Susan,” or “Dear Jim.” and proof your email before you send it.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Service Untitled

JANUARY 13, 2014

Companies are not inherently evil, nor are they always wrong. Research how the company handled it; they may have visited this particular problem in the past. Not every customer service representative is trained in conflict management and getting angry is surely not going to solve the problem. How was it resolved?

Customer Service 40

Customer Service Etiquette Medical AT&T 40

On The Job

DECEMBER 26, 2007

It's obvious that e-mail is here to stay, yet you say few companies really educate workers about how and why to use it. We can’t leave the training up to companies alone. Likewise, schools — including colleges and universities — should incorporate e-mail training into their courses. No, there are other reasons.

Cubicle 100

Cubicle Etiquette Salary Training 100

Service Untitled

OCTOBER 12, 2010

The course traditionally goes on to warn agents about the possible negative impact on the company and business. Many agents politely listen, but consider the training course just a supplement to common sense. What would a successful outcome then be for the company and for the customer?

Customer Service 40

Customer Service Training Etiquette Negotiating 40

Service Untitled

OCTOBER 26, 2010

More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. It’s going back to basics that drives the train of success. Companies may have larger, more inviting stores, but providing superior service is still what sets apart Zappos from ABC Shoes.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Service Untitled

MARCH 31, 2010

Toll collectors need to have customer service training also. What would be the results if a company used representatives who insulted, assaulted or told customers to “die&# on the road?

Customer Service 40

Customer Service Etiquette 2008 2009 40

Service Untitled

OCTOBER 8, 2010

Ford claims that going to a dealer for work outside of the new warranty period may initially present as being more expensive, however in the long run the dealers have better processes, training, and parts as to Ford products. Customer relationships are based on a company’s service especially in the auto industry.

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40