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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. consumers say that their customer service experiences with companies typically exceed their expectations.

Email 279
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I Shared My OCD Struggles with 11,000 Employees—Their Responses Showed Me the Importance of Vulnerability in Leadership

Success

We started a weekly Q&A session along with a weekly email. The medications I was on and the behavioral therapies I had been taught were no longer working. The internal communications manager who I worked with on my weekly emails sent me a draft, and as usual, I made a few tweaks. More than usual, needless to say!

Medical 321
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Twilio cuts 17% of its workforce

Allwork

And today, I’m unfortunately bearing the news that we’re parting ways with approximately 17% of our team,” Twilio CEO Jeff Lawson wrote in an email to his employees.

Medical 192
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Your Boss Is Watching You. Will Bossware Change How And Where You Work?

Allwork

As an example, EmailAnalytics silently tracks employees’ email activity and displays it in interactive tables and graphs. Employers can then track average email response time, top senders and recipients, and email activity by hour of the day or day of the week. . The question is, just how invasive is bossware? .

Legal 356
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The significance of women’s health is increasingly acknowledged in the modern workplace

Workplace Insight

Our research and work with companies globally suggest various strategies: Supportive HR policies Implement policies that support employees in terms of sexual reproductive health (SRH), such as maternity and paternity leave, flexible work arrangements for parents, and fertility treatment coverage.

Health 97
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How You Can Promote Social Responsibility in the Workplace

Success

CSR, on the other hand, refers to a company’s overall framework of social responsibility practices. How does social responsibility impact the company? But taking a well-planned and visibly implemented CSR approach benefits the company, too. How do I promote social responsibility within the company?

Promotion 246
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How to Save Money on Your Car Insurance

Success

There’s no guarantee that you’ll save hundreds of dollars by switching companies, but there are some things you can do to save money on car insurance. The price for car insurance can vary from company to company, but several factors can influence your rates , no matter which insurance company you choose.

Policies 195