Remove Calendars Remove Customer Service Remove Phones Remove UPS
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How To Build A Thriving Coworking Community

Allwork

Engaging with coworkers to curate a calendar of social events around their desires and time commitments fosters workspace inclusivity. Often an indispensable component of a coworking operations team, community managers are recognized for their warm and welcoming personalities and their ability to provide top-quality customer service.

Calendars 299
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Celebrating National Customer Service Week by honoring the best

Service Untitled

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

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Does Your Website Content Build Relationships?

Make or Break Moments

The purpose of your website should be to get the reader to take a predetermined action: pick up the phone, send you an email or fill out a contact form. Make sure your website is doing its part to capture the reader’s attention and get them to pick up the phone so you can do your magic.

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Marketing Drives Traffic: Sales People Make or Break the Outcome

Make or Break Moments

One person was behind the desk, I was no more than five feet away and talking to her when she picked up the phone and called a vendor, totally ignoring my presence. Yet, a phone call appeared to be more important than engaging me in even trivial conversation. The marketing worked, I was there in person.

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You LOST Me At “Hello”

Make or Break Moments

It is like the guy in the bar that comes up and says “haven’t I seen you somewhere before?&# The caller introduced himself as Dave Somebody. “Hi Dave, how can I help you?&# Well, I represent a company that compiles memorabila for your loved ones.&# -pause – HYSTERICAL LAUGHTER. . Or his first day on the job.

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USAA Customer-First Approach to Business » Make or Break Moments

Make or Break Moments

They use technology to allow service men and women to deposit checks no matter where they are stationed. They have created a company that puts the specific needs of their customers first. I was especially intrigued by what the article refers to it as their Secret Sauce.

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Silence is Deadly

Make or Break Moments

I should be wrapping things up – preparing for a girly weekend with my middle schooler, but no. His phone is turned off – probably to avoid my text messages – and the silence is killing me. Using the social media I so strongly believe in – I set up registration for all four classes on Events Bot.