LEADERASSISTANT.COM

MARCH 5, 2023

Molly Denham spent 22 years as an administrative specialist in the US Air Force, working at every level and traveling all around the world. LEADERSHIP QUOTE Don’t tell me no, tell me how we can make it a yes. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Administrative Professionals 84

Administrative Professionals Retirement Restaurants Travel 84

Service Untitled

JANUARY 31, 2011

Manchester Airport’s Terminal in London introduced holographic customer service agents today. Yes, no kidding, and the holographic images, reproduced from real-life customer agents Julie Caper and John Walsh have been deployed at the entrance to the security area of the airport. photo credit: ssoosay.

Customer Service 40

Customer Service Holidays AT&T Travel 40

Service Untitled

JANUARY 28, 2014

Spend a few hours in a busy airport and listen as a few narcissistic and petty customers scream profanities at service workers in fast food establishments, airline employees, or transport personnel as if the adverse weather and all of the complications that frequently occur during such times are the fault of the employees.

Customer Service 40

Customer Service UPS Etiquette Policies 40

Service Untitled

JUNE 18, 2012

It seems that even the TSA is under scrutiny as to their lack of customer service, and passengers who have encountered problems trying to navigate through the woes of 21st century airport security have a valid argument. Customer service, even at its most basic qualifier demands an individual be treated respectfully.

Customer Service 40

Customer Service Agencies AT&T Travel 40

LEADERASSISTANT.COM

JUNE 18, 2023

LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2019 77

2019 Restaurants 2020 Customer Service 77

Service Untitled

JULY 3, 2012

has had the best and brightest customer assistance I have ever had the pleasure to meet in a long line of mediocre banking institutions, however their digital world has problems that still need to be addressed. Besides when I realized I needed extra cash that afternoon, I wasn’t home and tried to access my information via my Iphone.

Customer Service 40

Customer Service Phones 2008 2011 40

Service Untitled

AUGUST 30, 2011

If you had to cancel your flight because of Hurricane Irene, you may have been waiting on a “a virtual holding pattern&# for a customer service representative. American Airlines kept their customers waiting the longest; scoring in at one-and-one-half-hours before a customer service representative answered the call.

Customer Service 40

Customer Service AT&T Twitter Travel 40

Service Untitled

MARCH 29, 2011

The economy leaves customer service budgets strained, and more than one company has trimmed their services back, but according to the Institute of Customer Service, chief executive Jo Causon, quality service is even more important in times like this. If there was a problem, clients went to Pasley.

Customer Service 40

Customer Service Budget 2006 2007 40

Service Untitled

MARCH 4, 2011

Except for well-paid banking executives, I doubt there are many people who would not agree that banks need to improve their customer service skills. While everyone will agree the objectives of any business are to make a profit and satisfy customers, the first aim needs the second aim to achieve results.

Customer Service 40

Customer Service Filing 2010 Skills 40

LEADERASSISTANT.COM

FEBRUARY 19, 2023

She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI. She came to this role after a varied career path including Automotive Service Management in addition to Real Estate and Vacation Planning in the USVI.

2004 87

2004 2019 Administrative Professionals Restaurants 87

Service Untitled

NOVEMBER 1, 2011

Passengers weren’t allowed to deplane until 9:30 that night and were forced to remain on the tarmac and in the aircraft for seven hours with no food, water or working bathrooms. The JetBlue website boasts the highest customer service rating among low-cost carriers. photo credit: prayitno.

Customer Service 40

Customer Service 2010 Travel International 40

Service Untitled

NOVEMBER 1, 2010

According to US News and World Report Travel , Atlanta-based Delta Airlines scored the worst of major airlines with the dubious honor of ranking first in delays. It had the largest drop in customer satisfaction in a twelve-month period when only 78 percent of their flights arrived on time.

Customer Service 40

Customer Service Travel Training 2007 40

Service Untitled

JULY 9, 2012

British Airways has initiated a new customer service program called “Know Me.” ” The search system to be employed will also be able to pull up information about a customer’s previous travel arrangements, prior complaints, meal requests, and Executive Club status. Customer service for Web users?

Customer Service 40

Customer Service Restaurants Google Travel 40

Service Untitled

DECEMBER 22, 2010

For as long as most of us can remember, the airlines industry has always scored the worst customer service marks on almost all surveys. Within the airline industry, the marks for whom is doing it better for passengers may have seemed significant, but let’s face it, the airlines industry doesn’t really care how we feel.

Customer Service 40

Customer Service Travel Agencies Purchasing 40

Customers Rock!

MAY 4, 2012

As many of you know, I have been doing quite a bit of traveling lately, speaking about my book and sharing the Customers Rock! As most travelers are aware, the customer experience is especially important when you are away from home; it becomes something we are truly living. ” Who wouldn’t want to eat there?

Customer Service 100

Customer Service Restaurants Social Media Travel 100

Service Untitled

NOVEMBER 9, 2010

Do you think lawyers conduct surveys about customer satisfaction ? Actually, most attorneys I have spoken with in the last few days maintain that client relationships don’t fall under the topic of customer service. That kind of service didn’t arbitrarily just happen. Their expertise in legal.

Customer Service 40

Customer Service Legal Expenses AT&T 40

Service Untitled

NOVEMBER 22, 2011

Consumer Reports does qualify their list as neither an approval or disapproval of an organization as a whole, but Tod Marks, the senior editor and resident shopping expert states it is about “specific policies regarded as customer friendly.” It seems the company could be shooting itself in the foot when charging more at the mall.

Customer Service 40

Customer Service Credit Card Holidays Policies 40

Service Untitled

AUGUST 17, 2010

Service Untitled The blog about customer service and the customer service experience. They also ranked first in customer service for May and June with complaints listed at 1.87 For those of us who have to travel to the busiest destinations, on-time records seem nothing more than myths.

Customer Service 40

Customer Service Travel Etiquette Policies 40

LEADERASSISTANT.COM

APRIL 9, 2023

In her free time, Hallie pursues her hobbies: reading, blogging, kayaking, and traveling, preferably to the beach. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 81

Restaurants Customer Service Budget Interviewing 81

Service Untitled

DECEMBER 1, 2010

Today, more than 50 years later, Enterprise still leads the way in exceptional customer service. “Take care of your customers and employees first, and the profits will follow,&# stated Taylor. This year the poll was based on 11,500 business and leisure travelers at airports during the past year.

Customer Service 40

Customer Service 2008 2009 2010 40

Service Untitled

MARCH 4, 2009

Service Untitled The blog about customer service and the customer service experience. What interested me was how the importance of customer service varied in different industries. What have you noticed about service in countries besides the United States? Both factors are probably at play here.

Customer Service 40

Customer Service Etiquette 2006 AT&T 40

Service Untitled

DECEMBER 12, 2011

It’s certain to be an experience any traveler will remember for years to come. No it’s not a syntax error – the couple traveling from New Zealand to India actually wanted a long layover at the Singapore airport. My son flies through Detroit regularly and agreed that it was one of the nicer airports in the US.

Customer Service 40

Customer Service Clothes Travel International 40

Practically Perfect PA

NOVEMBER 4, 2014

The thing to remember with scenario based questions is that you don’t have to give a really complicated answer and you don’t have to pick examples that make you sound amazing. Obviously you have to give an example that shows you in the best light but don’t spend half an hour describing the scenario.

Interviewing 100

Interviewing Self Esteem Doodle Customer Service 100

LEADERASSISTANT.COM

OCTOBER 29, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! Jeremy Burrows 1:56 Nice.

AT&T 72

AT&T Retirement Travel Networking 72

Practically Perfect PA

JANUARY 17, 2014

I must say this little list doesn’t quite give you an idea of the room’s luxury. If it wasn’t for the fact I had not been to Washington DC before and therefore had to do some sightseeing I would have stayed in the bed, possibly forever. The location is fantastic as is the customer service and the hotel amenities.

Travel 100

Travel Equipment 2014 Restaurants 100

Practically Perfect PA

JUNE 29, 2014

Situated smack bang in the middle of Westfield shopping centre Stratford, the Staybridge Suites couldn’t be in a better location for those visiting East London. The customer service throughout my stay at the Staybridge was fantastic. The Staybridge Suites consider their apartments as a home away from home.

Restaurants 100

Restaurants Customer Service Travel International 100

Practically Perfect PA

NOVEMBER 25, 2014

A few years ago I was travelling with my boss to a number of appointments around London. We had decided that they best way to get to all of our appointments was by cab so you can imagine my dismay when I couldn’t for the life of me hail a cab. It was February and it had just started to snow. GetTaxi Corporate Accounts.

Travel 100

Travel Credit Card 2014 Customer Service 100

Practically Perfect PA

OCTOBER 19, 2014

During my time in Geneva it certainly hadn’t escaped my notice that Geneva is an expensive city: you can’t really escape it (unless you spend all of your time hanging around the central train station). You can’t really go wrong with a mojito, it was fine although a little watery.

Expenses 100

Expenses 2014 AT&T Restaurants 100

Practically Perfect PA

MARCH 11, 2014

Luckily I was staying at The Talbott, a hotel that didn’t mind checking me in at 8am. Now that is customer service! During the 10 minutes I had to wait for my room I was able to rest my travel weary body on one of the comfortable sofas next to the open fire in the lobby area. Opinions are entirely our own.

Carbon Footprint 100

Carbon Footprint Travel 2014 Restaurants 100

Make or Break Moments

JANUARY 26, 2010

You’ll all heard the story about the customer who returned a tire to Nordstroms and they didn’t even sell tires. But the associate smiled and happily gave the customer a refund. You know – the rule that says 20% of your customers bring in 80% of your revenue. Our customers feel the same way.

Customer Service 100

Customer Service 2009 2008 2010 100

LEADERASSISTANT.COM

OCTOBER 22, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! EA/AA team.

Management 98

Management AT&T 2018 Training 98

Service Untitled

FEBRUARY 3, 2011

When Delta merged with Northwest Airlines, it seemed just to make a wider venue for the endless lack of customer service and concern. If that wasn’t enough to make Delta Executive Vice President, Glen Hauenstein sad, Delta also had the shameful distinction of rating the highest for canceled flights for 2010. Be empathetic.

Customer Service 40

Customer Service Travel Medical Retirement 40

Service Untitled

JUNE 27, 2011

Most complaints were about higher fares, higher prices, and how customers overwhelmingly feel they are getting less for their money. travelers are generally disgruntled over the lack of integrity and the lack of customer service. Customer service has to be consistent. photo credit: StuSeeger.

Customer Service 40

Customer Service Travel Clothes Restaurants 40

Service Untitled

AUGUST 12, 2011

A recent survey conducted by American Express shows Americans demanding better customer service as compared to last year. Statistics showed 70 percent of consumers willing to spend 13 percent more for “WOW&# service as compared to 2010 when only 55 percent of consumers were only willing to spend 9 percent more.

Credit Card 40

Credit Card Customer Service Travel Purchasing 40

Eco-Office Gals

DECEMBER 30, 2012

While there are reports that it can be better for your computer if you don’t, honestly most people do it for the convenience of not having to reboot or because they want to access some of the information on it from other sources throughout their day. Related posts: 5 Ways to Greenify Your Business Travel. Get a green computer.

Customer Service 100

Customer Service Filing Travel Environment 100

Stephanie LH Calahan

OCTOBER 19, 2011

Yesterday was a day of travel for me.  She wasn't mechanical.    Her personality was pleasant and friendly and she delivered her services with kindness and great customer service.    Up at the crack of dawn, a few car rides and two plane rides and I was at my destination.

Confidence 100

Confidence Customer Service Travel AT&T 100

Service Untitled

DECEMBER 30, 2010

Travelers are blaming the airlines for not being prepared. Thousands of stranded passengers couldn’t get through to reservation agents to rebook their flights. Thousands of stranded passengers couldn’t get through to reservation agents to rebook their flights. ’ People are tired of sucking it up.&#. .’

Customer Service 40

Customer Service Travel Holidays AT&T 40