Service Untitled

JUNE 27, 2011

Most complaints were about higher fares, higher prices, and how customers overwhelmingly feel they are getting less for their money. travelers are generally disgruntled over the lack of integrity and the lack of customer service. On Southwest, a passenger can take two free bags on board; their policy has been consistent.

Customer Service 40

Customer Service Travel Clothes Restaurants 40

Customers Rock!

AUGUST 5, 2011

I recently had an experience with a major car rental company that left me appreciative of individual effort and frustrated at the inability of the company to meet the needs of the customer. Lesson #1 – The Company Process Doesn’t Always Benefit the Customer. The customer doesn’t care whether you try harder.

Social Media 100

Social Media AT&T Travel Training 100

Service Untitled

APRIL 7, 2010

Service Untitled The blog about customer service and the customer service experience. Their low prices lead the industry, but their policies toward the public most likely defies any basic rules of customer service no less customer satisfaction. I kid you not!

Customer Service 40

Customer Service Travel Policies AT&T 40

Service Untitled

NOVEMBER 24, 2010

The input came from reporters and editors and covered shopping, travel, hospitality, and telecommunications, and identifies some good and some frowned upon shopping policies of 20 popular organizations. Their reports are not reflective of a company as a whole and were not based on specific policies. photo credit: dave416.

Holidays 40

Holidays Verizon Customer Service Policies 40

Service Untitled

APRIL 29, 2010

Service Untitled The blog about customer service and the customer service experience. “ Enhancing Airline Passenger Protections&# describes the new rules and is designed to bring some consumer satisfaction from an industry that has consistently ignored the very basics of customer service. .

Customer Service 40

Customer Service Travel Etiquette 2010 40

Men With Pens

FEBRUARY 21, 2010

Sure, someone might stumble on the post in a year and leave a comment, reminding you that it exists, but for the most part, if that post isn’t on the Recent Posts list in your sidebar, it’s as good as gone. I read some comment sections and looked at what worked for people and what didn’t. I have it hung on my wall.

Travel 40

Travel 2010 AT&T 2006 40

Service Untitled

NOVEMBER 23, 2010

Television news media reports that the majority of air travelers don’t object to the tighter security, but the Internet has opened up a Pandora’s Box, and it is highly unlikely the Transportation Security Administration is going to be able to stuff all the evils back until some real hope shows a policy change.

Social Media 40

Social Media Travel Facebook Customer Service 40

Stephanie LH Calahan

JANUARY 8, 2010

Adheres to policies, procedures, and regulations in a way that positively contributes to the achievement of team, office, and organization goals 6. And they don't need prodding or cajoling. Handbook topics include Linking Time Management To Results, Linking Customer Service To Results, and others.

Goals 100

Goals Fax Networking Travel 100

Loosely Speaking

OCTOBER 18, 2008

Like, you can’t possibly ask a colleague for help when you are overloaded, or, if you’re a Solopreneur, can’t say no to every job that comes along? You can’t be too perfect. I’m looking for a VA who knows Daylite well and who is great with customer service. Ever feel that way at work?

2008 100

2008 2004 Medical AT&T 100

Loosely Speaking

OCTOBER 29, 2008

However, being a “seasoned&# VA, I will participate in this blog on a limited basis if I can help others ktcosmos Comment // October 29th, 2008 // 3:23 pm Marsha, I love that even though you aren’t convinced that blogs and SM are the place to be spending your valuable time, you are the first to get the conversation started.

2008 100

2008 AT&T Networking Purchasing 100

Men With Pens

MAY 9, 2010

Yeah, okay, so using a questionnaire to gather information from a client isn’t a mystic legend, but it does work. Why You Should Use a Questionnaire Questionnaires don’t just work for web copywriting services. Sometimes we’d word our questions in a way that the client would give us an answer we couldn’t use.

2010 40

2010 AT&T Interviewing Email 40

Men With Pens

MARCH 9, 2010

If you’re not online, people won’t be able to find you – period. The best damn plumber in the world might live in my town and be working in the building right next to mine (which, as a matter of fact, he does), but unless I knew him personally, I wouldn’t know it. He doesn’t have a website. Kathleen K.

2010 40

2010 AT&T Email Google 40

Men With Pens

APRIL 6, 2010

You aren’t going to go find a class to attend. Even if I there weren’t exercises or worksheets, though, it’s pretty easy to set your own assignments. Now, I know what you’re thinking: “What do you mean, take a class? I don’t know anyone – or anyplace – offering classes like this! And I couldn’t afford them if I did!”

2010 40

2010 AT&T Mentoring Learning 40

Men With Pens

JANUARY 10, 2010

So when I see someone come out and make a false statement that I know isn’t accurate, I can’t help but get a little angry at that “expert”. They don’t have to like the person they’re buying from. Many people don’t even care. People buy from people they don’t like every day.

2010 40

2010 AT&T Social Media Twitter 40