LEADERASSISTANT.COM

JANUARY 7, 2024

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

Customer Service 87

Customer Service Restaurants Budget Environment 87

Make or Break Moments

AUGUST 27, 2010

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? We don’t have one. The customers.

Customer Service 100

Customer Service 2009 2008 2010 100

LEADERASSISTANT.COM

AUGUST 27, 2023

She has over a decade of administrative experience and lots of customer service stories! ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Customer Service 96

Customer Service Restaurants Budget Interviewing 96

Allwork

SEPTEMBER 7, 2023

In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service. The power of networking mustn’t be overlooked either. There are also plenty of opportunities outside the industry to consider for next steps.

Management 299

Management Salary Skills Social Media 299

Make or Break Moments

JUNE 27, 2010

Posted by Deborah Chaddock Brown on June 27, 2010 under Customer Moments | Be the First to Comment I get confused sometimes, more often than not, some would say, about the right word to use. Which is customer service for your business? I just realized that the word CUSTOMER isn’t anywhere on the page.

Customer Service 100

Customer Service 2009 2008 2010 100

Service Untitled

JUNE 29, 2011

Front-line customer service representatives impact our everyday lives. Why then, are service people often treated as among the lowest paid in many organizations? Why then, are service people often treated as among the lowest paid in many organizations? Praise jobs well-done and new initiatives that were successful.

Customer Service 40

Customer Service Training Social Media Twitter 40

LEADERASSISTANT.COM

OCTOBER 1, 2023

Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential , as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Administrative Professionals 87

Administrative Professionals Restaurants Training Customer Service 87

Service Untitled

JULY 10, 2013

Everyone wants to be treated as an individual with their own specific needs catered to; in the perfect world that’s the epitome of “wow” customer service. Of course whether we use one company or service over another usually stems from past reputation, helpfulness, integrity, or a friendly referral.

Customer Service 40

Customer Service Facebook Purchasing AT&T 40

LEADERASSISTANT.COM

JANUARY 21, 2024

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Maggie Olson is founder and instructor at Nova Chief of Staff.

Restaurants 77

Restaurants Customer Service Budget Networking 77

LEADERASSISTANT.COM

JANUARY 14, 2024

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Forms 73

Forms Finance Restaurants Customer Service 73

LEADERASSISTANT.COM

DECEMBER 24, 2023

LEADERSHIP QUOTE How are we supposed to lead meaningful lives, understand our ‘why’, and develop the roadmap for our purpose if we don’t take the time to go through the most crucial and vital process to achieving success, thus creating the vision for our future?

Goals 75

Goals 2004 Restaurants Equipment 75

LEADERASSISTANT.COM

DECEMBER 17, 2023

. – Maya Angelou CONNECT WITH LESLIE Leslie on LinkedIn FREE Guide -> 5 Overlooked Steps to Landing Your Ideal EA Role ABOUT LESLIE Leslie Martinez is a Senior Executive Assistant with over 15 years of experience supporting executives in the Financial Services Industry.

Restaurants 78

Restaurants Customer Service Budget Networking 78

LEADERASSISTANT.COM

NOVEMBER 12, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! Natalie (or Nat!)

Management 82

Management Restaurants Customer Service Budget 82

LEADERASSISTANT.COM

DECEMBER 3, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Networking 79

Networking Restaurants Customer Service Budget 79

Allwork

MARCH 22, 2023

Automation can also be used to reduce costs, increase efficiency, and improve customer service. To ensure the success of a flexible work program, employees should be provided with training and education on how to use the tools and resources available to them. Technology can also have a profound effect on the way we work.

Collaborate 264

Collaborate Environment Ergonomics Policies 264

LEADERASSISTANT.COM

JANUARY 28, 2024

She’s a professionally trained chef and mixed media collage artist who’s pieces draw inspiration from the worlds of art, fashion, food and nature. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Restaurants 76

Restaurants Customer Service Budget Training 76

Service Untitled

JULY 31, 2013

Happy employees make for motivated people who want to deliver the best customer service they can to assist consumers and clients. Start with the best training, the best coaching, and the best communicators who can teach all aspects of one’s business. So how do we keep employees happy and engaged?

Customer Service 40

Customer Service Training Retirement Confidence 40

Service Untitled

MARCH 19, 2013

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” As a supermarket, the company didn’t do much better; scoring a 72 out of 100 rating and similarly low scores since 2005. Don’t be negative.

Customer Service 40

Customer Service 2005 2012 AT&T 40

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

Service Untitled

APRIL 28, 2014

Tax season is finally over, and those economic gray hairs have been remanded back to the colorists at our hair salons, but budget cuts continue to show a significant decline in the Internal Revenue Service to the American public. In the “intolerable level of public service,” there were 15.4 Are they still on hold?

Customer Service 40

Customer Service Budget Credit Card AT&T 40

LEADERASSISTANT.COM

MARCH 26, 2023

LEADERSHIP QUOTE Don’t let anyone think less of you because you are young. . ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget.

Gifts 95

Gifts Medical Networking Restaurants 95

Service Untitled

APRIL 15, 2014

Centralized call centers receive and transmit an enormous volume of telephone requests daily, with the purpose of collecting and handling information, ranging from product inquiries, questions about transactions, and customer service. So who are the most successful customer service representatives and how is that achieved?

Customer Service 40

Customer Service Social Media AT&T Training 40

Service Untitled

MAY 6, 2013

The ultimate success of a company is predicated on exceptional customer service experiences. For post-sales service, Consumer Reports ranked Apple Customer Service ahead of other companies for best PC tech support with the company scoring an 86 out of a possible 100 points. P PRESENT. L LISTEN.

Customer Service 40

Customer Service Training Expenses Confidence 40

LEADERASSISTANT.COM

AUGUST 13, 2023

LEADERSHIP QUOTE Build a life you don’t need a vacation from. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Either way, I’d love to hear from you!

Management 82

Management Restaurants Customer Service Budget 82

LEADERASSISTANT.COM

DECEMBER 31, 2023

Be sure to check out the book Sage mentions in this episode -> The 29-Hour Work Day ) LEADERSHIP QUOTE When you choose the paradigm of service, looking at life through that paradigm, it turns everything you do from a job into a gift. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

Service Untitled

SEPTEMBER 5, 2012

Although a customer service agent might be overheard saying they prefer to be in the background when it comes to sales positions, the talents of customer service representatives also take a paramount position in successful sales and marketing. And isn’t that what a customer needs?

Customer Service 40

Customer Service Training Skills AT&T 40

LEADERASSISTANT.COM

OCTOBER 8, 2023

In this episode of The Leader Assistant Podcast, Joe talks about recruiting, training, and managing virtual assistants, email management, tips for business process standardization, and the biggest mistake he’s ever made in working with an assistant. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Email 81

Email Management Restaurants Customer Service 81

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

2019 81

2019 2015 Restaurants Customer Service 81

LEADERASSISTANT.COM

MARCH 12, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

APRIL 30, 2023

LEADERSHIP QUOTE Don’t be intimidated by what you don’t know. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Agencies 78

Agencies Interviewing Restaurants Customer Service 78

LEADERASSISTANT.COM

AUGUST 20, 2023

Audre Lorde CONNECT WITH VICTORIA Victoria on LinkedIn victorialeech.com joindonna.io (A training program designed to help entry-to-mid-level Executive Assistants at mid-sized companies up-level their skills and advance their careers.) SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Stress 73

Stress Restaurants Customer Service Budget 73

Service Untitled

FEBRUARY 14, 2013

The Genius Everywhere program plans to use trained college students wearing white shirts who generally want to work evenings and weekends to provide specific information helping potential buyers to understand the cars and the advanced technology. British Airways has initiated a new customer service program called.

Customer Service 40

Customer Service Salary Google Expenses 40

LEADERASSISTANT.COM

DECEMBER 10, 2023

There, she mentors and trains over 12 executive and senior administrative assistants. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Confidence 52

Confidence Management Restaurants Mentoring 52

LEADERASSISTANT.COM

MAY 7, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

Restaurants 95

Restaurants Mentoring Customer Service Budget 95

Service Untitled

AUGUST 11, 2013

So what makes something like this so memorable, and why did the employee take it on her own to offer us such a complimentary service? Strong leadership skills and great training enhance the talents of great employees. Still what guest wouldn’t tell the story to her friends over cocktails and dinner?

Customer Service 40

Customer Service Skills AT&T Training 40

LEADERASSISTANT.COM

JUNE 18, 2023

LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2019 77

2019 Restaurants 2020 Customer Service 77

LEADERASSISTANT.COM

NOVEMBER 19, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

2015 79

2015 Networking 2013 Restaurants 79