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Ep 226: Jen Johnsen – Executive Assistant at The Children’s Theatre Company

LEADERASSISTANT.COM

In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes! LEADERSHIP QUOTE To say you have no choice is a failure of imagination. Either way, I’d love to hear from you!

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Create a training plan that helps customer service representatives succeed

Service Untitled

Front-line customer service representatives impact our everyday lives. Why then, are service people often treated as among the lowest paid in many organizations? Why then, are service people often treated as among the lowest paid in many organizations? Praise jobs well-done and new initiatives that were successful.

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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

But the flex can also be attributed to other types of workspace, can’t it? So there isn’t good to somebody means so much in different senses to other people. The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there.

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Transportation Security Administration criticized for poor customer service

Service Untitled

It seems that even the TSA is under scrutiny as to their lack of customer service, and passengers who have encountered problems trying to navigate through the woes of 21st century airport security have a valid argument. Customer service, even at its most basic qualifier demands an individual be treated respectfully.

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Service Untitled» Blog Archive » Customer Service Week celebrates.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.

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Service Untitled» Blog Archive » Help your customer service staff.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The pleasant voice on the Zappos end assured her that she could return the dress, and there would be no delivery or return charges; just that the customer would have to “touch&# the box to return it.

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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The four examples above are good examples of broad categories of customer service frustrations. What are your customer service pet peeves? You could do the same in your call center.