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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S.

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My Theme for 2011: Decisive Productive Action - Productive & Organized

Stephanie LH Calahan

5 Steps to Meal Planning Success » My Theme for 2011: Decisive Productive Action Do you have a theme for 2011?    2011 = DECISIVE PRODUCTIVE ACTION     Your Thoughts Are The Catalist “Watch your thoughts, for they become words. .    2010 my theme focus was CONSCIOUS HEALTH. 

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Mind Decluttering Mini Sessions

Clutter Coach

Then you think, “I don’t even have time to explain what’s going on! You can’t think straight and you’re not getting things done. If you do decide that I’m your gal, we’ll concoct your perfect coaching package of phone sessions and email consultations.

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My Top 3 BlackBerry Productivity Tools

Productivity Bits

Copyright © 2011 Marlon Ribunal. Follow me on t witte r. I recently upgraded my GTD Toolkit with the upgrade of my phone to the BlackBerry Bold 9780 with RIM’s latest OS BlackBerry version 6.0 (my my old phone was Nokia E71 ). I think this is a great phone and I have no complaints so far.

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My Simple GTD Implementation

Productivity Bits

Copyright © 2011 Marlon Ribunal. Follow me on t witte r. T his is where I jot down important notes that I need to remember. If I don’t bring my backpack, I make sure that I have this little notebook with me in one of my pockets. Nokia E71 Smart Phone. Your email will remain private. 100% No Spam.

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Why Surveys Show Wide Differences in Small Business Social Media Use

Small Business Labs

   The survey in the WSJ story - The 2011 Soclal Media Marketing Report -  was done online and used Twitter, Facebook, other social media and email to find respondents.    The Citibank survey was done using a random sample and by phone.  A

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Safeguard Your Data with Google’s Two-Step Verification

Productivity Bits

Copyright © 2011 Productivity Bits. When you’re done with this article you may see that two-stepping your security isn’t unlike two-stepping with a dance partner, though. When you’re done with this article you may see that two-stepping your security isn’t unlike two-stepping with a dance partner, though.