Laughing all the Way to Work

JANUARY 19, 2009

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

Training 100

Training Time Zones IAAP Meeting Minutes 100

Professional Assistant Blog

JANUARY 18, 2008

Home About Me Advertise Do Not Disturb - Training In Progress By The Professional Assistant on Friday, January 18, 2008 Filed Under: Client Service , Meetings , Productivity D o you get staff members coming to you for all sorts of questions? Are you the main contact in your department?

Training 100

Training Cubicle Microsoft Word 2008 100

Office Dynamics

MARCH 24, 2015

Tips to help you be more productive in your day. During the entire month of April, we will be posting daily blogs written by myself and special guests who love the administrative profession. All of April we will be celebrating administrative professionals and giving you: Spot-on information related to the administrative profession.

Administrative Professionals 100

Administrative Professionals Assertiveness Etiquette Travel 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Remember your etiquette in all settings is vital, even when they are “virtual” settings! Encouragement to participate on Facebook. Social Networking Tips. Joan Burge.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Remember your etiquette in all settings is vital, even when they are “virtual” settings! Encouragement to participate on Facebook. Social Networking Tips.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Remember your etiquette in all settings is vital, even when they are “virtual” settings! Encouragement to participate on Facebook. Social Networking Tips. Joan Burge.

Social Media 100

Social Media Etiquette Facebook Networking 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Remember your etiquette in all settings is vital, even when they are “virtual” settings! Encouragement to participate on Facebook. Social Networking Tips. Joan Burge.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

It’s ironic that although many companies once worried about lost employee productivity because of time spent on Facebook, now these skills are desirable! Remember your etiquette in all settings is vital, even when they are “virtual” settings! Encouragement to participate on Facebook. Social Networking Tips.

Networking 100

Networking Social Media Etiquette Facebook 100

Allwork

NOVEMBER 6, 2023

And the product there is pay as you go model. So the products there you buy which products you want as well, and you get a ready made community. If you’re not near to the ideal sort of prime premises, with the higher footfall nearer to a train station, then you have got to work harder. So it is huge range there.

AT&T 279

AT&T Environment Travel Restaurants 279

Office Dynamics

MARCH 23, 2015

maximizing your productivity. Remember, the more effective you are in communicating with others, the better chance you have: getting what you need. persuading others to see your way. managing a difficult situation. being taken seriously. saving time and rework for yourself. reduce conflict. clarifying expectations. Joan Burge.

Skills 100

Skills Etiquette Phones Goals 100

Professional Assistant Blog

OCTOBER 13, 2008

Home About Me Advertise Macros: Shortcuts To Productivity With Microsoft Word By The Professional Assistant on Monday, October 13, 2008 Filed Under: MS-Word , Productivity D o you know what a macro is? Do you wish that your life could be a little more productive and be able to use a few shortcuts to get through your tasks?

Microsoft Word 100

Microsoft Word 2008 Keyboards 2007 100

Office Dynamics

JULY 21, 2016

In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. Whether it’s helping you plan a trip together or you need an in-depth training session on TRAVO.com, please email us at help at travo dot com. Absolutely.

Travel 100

Travel Administrative Professionals Agencies International 100

Stephanie LH Calahan

MARCH 25, 2011

Thanks to Peter Coombs of FRONTLINE Training & Consulting. If I meet someone at an event or training session and obtain their business card, I jot down something about that person or the conversation we had to trigger my memory next time I look them up. Thanks to Lauren Davidson of ARoundTuit Organizing & Productivity.

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Recruit CRM

FEBRUARY 9, 2022

Read more: A Recruiter's Etiquette Guide to Remote Hiring. To make sure you don't lag in onboarding, prepare a structure and remote training material so that you can instantly start onboarding new hires. Create a Structured Process Prepare a structured remote work schedule so that you and your team can stay productive and engaged.

Social Media 114

Social Media Collaborate Agencies Skills 114

BioTeams

JUNE 30, 2020

Economies have tumbled, organisations that relied on open office spaces and hot desking as modes of productivity have switched entirely to distributed and virtual working from home. I don’t want to be cliched by saying this, but we are now officially living in ‘unprecedented’ and dynamic times.

Agenda 69

Agenda Collaborate 2020 Etiquette 69

Office Dynamics

MARCH 21, 2017

When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. We know that investing in a comprehensive training program like World Class Assistant is a big decision. Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare.

Skills 203

Skills Administrative Professionals 2017 Training 203

Office Dynamics

MARCH 17, 2017

We know that investing in a comprehensive training program like World Class Assistant is a big decision. The only curriculum based designation specifically for administrative professionals, this program is designed to help you develop the skills required to really WOW your executive(s).

Administrative Professionals 183

Administrative Professionals 2017 Skills Training 183

Service Untitled

FEBRUARY 21, 2014

Of course, there’s always some interesting drama associated with the television production, but it’s that individual attention and demand for fair treatment and loyalty that sustains success and growth for all of us. Are employees knowledgeable about their products? Ask a friend to order something; get an objective opinion.

Customer Service 40

Customer Service Etiquette Training Skills 40

Step It Up VA Coaching

OCTOBER 25, 2012

And email etiquette is a big deal, so always use complete sentences, etc., Why not purchase a ticket to their next training call, or product they’re launching? .” When sending emails to your client, take the time to address them by name, like “Hi, Susan,” or “Dear Jim.” and proof your email before you send it.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Office Dynamics

APRIL 3, 2017

Thousands of employees tell me they can’t attend training because their company won’t pay for it. Some of my favorite people are Daren Hardy , Brian Tracy , Tony Robbins , and Simon Sinek. With my thirst for knowledge, I was willing to invest in myself.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Practically Perfect PA

FEBRUARY 24, 2012

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on.

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Service Untitled

JANUARY 13, 2014

So carrying all of this along to adulthood, let’s assume there is something that compels a person to complain about a product or a service. Not every customer service representative is trained in conflict management and getting angry is surely not going to solve the problem. Take a deep breath.

Customer Service 40

Customer Service Etiquette Medical AT&T 40

Loosely Speaking

FEBRUARY 11, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Tandem Social Networking Wednesday, February 11, 2009 at 10:55 am // By: ktcosmos // Category: Blogging Harry Caray may be one of the best networkers ever, moving thousands of tone-deaf Cub fans to stand and sing at the top of their lungs. Get Loosely Speaking Products.

Networking 100

Networking 2004 2009 Etiquette 100

Service Untitled

SEPTEMBER 27, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Quality vs. quantity in customer service Cheryl September 27, 2010 Behind the Scenes , Customer Satisfaction , Customer Service No Comments Productivity and efficiency is what an organization wants from a customer service team.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Office Dynamics

JUNE 22, 2016

How to approach your work, career, and LIFE with intention and a sense of mission.Simple strategies to boldly embrace your inner leader—and enhance your productivity, collaboration, and creativity at the same time! How to Watch This Webinar. Replay Link for Revolutionary Insights Into Self-Leadership.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

Service Untitled

JULY 7, 2010

The first stage of Relationship Care concentrates on existing employees and increasing their training by 20%. Post Office to measure customer essential services The postal service receives no federal tax money for support; Building New Business through Customers as Partners People don’t buy products and services; they buy the expectation.

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. 23, 1 p.m. (for

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? Or it is that we just dont know how to address them so revert to last names?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Service Untitled

AUGUST 12, 2010

Customers may leave because they don’t like your product, their friends have influenced them to move to another company, or the competition simply has you beat, but according to statistics, most customers leave because of a change in attitude or indifference by the business. Customer retention strategies are an ongoing process.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

OCTOBER 20, 2010

After all the product is relatively inexpensive, and consumers can just change their mind as they pass by the soda machine at the office. Continuing with results of the poll, personal care and cleaning products had a sharp decline. Some consumers have abandoned Proctor and Gamble products for the lower priced alternatives.

Customer Service 40

Customer Service 2010 Etiquette 2006 40

Service Untitled

SEPTEMBER 22, 2010

Answer: What we do in training is make sure that our customer care professionals do several things and do them exceedingly well. We want to be sure we are empowering our professionals, providing the environment, training and support to empower them to leave a positive, lasting impression on our customers and effectively serve them.

Interviewing 40

Interviewing Customer Service Credit Card Atrium 40

Service Untitled

JUNE 30, 2010

Remember train, train, train. When you enter the world of social media, service or product problems can immediately become public discussions. Employees need to be trained in handling customers and how to address them.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Service Untitled

SEPTEMBER 23, 2010

Assuming an organization has quality products, and they are reasonably priced, can we find different ways to market both our wares and our abilities? Newsletters can give business tips, helpful hints, and remind customers of products and services. Update frequently, and include your products.

Customer Service 40

Customer Service Social Media Interviewing Etiquette 40

Service Untitled

AUGUST 27, 2010

Senior managers have to be involved, instead of just delegating training to lower-level managers. The general unfixed nature of business demands new growth because of changing legislation, global competition, and market saturation.

Customer Service 40

Customer Service Suppliers Etiquette 2010 40

Service Untitled

SEPTEMBER 7, 2010

Cheryl September 07, 2010 Customer Satisfaction , Specific Companies No Comments Customer loyalty is the attitude of a customer when he purchases a particular product of a particular brand over another. The customer retains that brand loyalty and re-purchases or re-uses that product or service.

Customer Service 40

Customer Service Clothes Purchasing Etiquette 40

Professional Assistant Blog

MARCH 20, 2008

Home About Me Advertise Thinking Outside the Job Description Box By The Professional Assistant on Thursday, March 20, 2008 Filed Under: Productivity E ditor’s note: This is a guest post by Patricia Robb of Laughing All The Way to Work: The Ultimate Secretarial Survival Blog.

2008 100

2008 2007 Cubicle Google Docs 100

Service Untitled

AUGUST 31, 2009

(If you’re returning the product for something that is Amazon’s fault (defective product, wrong item, etc.), Include the form in the package with the product you’re returning, mail it off, and then wait for the refund. they cover the postage for you.)

USPS 40

USPS Customer Service Etiquette 2006 40