Office Dynamics

MARCH 23, 2015

Pick up the phone and speak to the person? Written or e-mailed messages, or quick phone calls, are most effective. Write back and ask for clarification? Craft a carefully worded reply that remains positive and avoids any possible negative interpretation (skirting potential conflict)? None of the above? The best solution is “c”.

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Skills Etiquette Phones Goals 100

Success

JULY 20, 2023

Holding doors, saying “please” and “thank you” and practicing good table manners—most of us are well versed in these common social etiquette behaviors. But as technology and work arrangements evolve, the rules governing workplace communication etiquette may need to do the same. IM (Microsoft Teams, Slack, Skype, etc.)

Etiquette 246

Etiquette Email International Stress 246

Office Dynamics

AUGUST 19, 2010

The blog is The Assistant’s Loft and the blogger shares some really useful information for assistants from tips on ordering flowers, phone etiquette, what not to do as an assistant (i.e. What else might you keep around for your leader or team? I recently came across a blog I grew to love fast. It’s perfect for assistants!

Etiquette 100

Etiquette Filing Travel Phones 100

Office Dynamics

AUGUST 19, 2010

The blog is The Assistant’s Loft and the blogger shares some really useful information for assistants from tips on ordering flowers, phone etiquette, what not to do as an assistant (i.e. What else might you keep around for your leader or team? I recently came across a blog I grew to love fast. It’s perfect for assistants!

Etiquette 100

Etiquette Filing Travel Phones 100

Musings of a High-Level Executive Assistant

MARCH 22, 2013

Hello Readers - 8 months ago, a reader asked me a question about fraternization and social etiquette at work. I invited half a dozen people but the word spread like wildfire and almost the entire product and engineering team showed up a little after 5:30pm. The link is that original post.

Etiquette 40

Etiquette Temping Gossip Job Hunting 40

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

I sat at my kitchen table watching my phone blow up while people were emailing and IM’ing me all at the same time wanting to know why they couldn’t get on the call. I think along with this question I would also like to know if you have etiquette tips about emailing with the other EA’s on the client side of things.

Attire 40

Attire Etiquette Clothes Time Zones 40

BMT Office Administration

OCTOBER 4, 2022

This fed the need for new ways to track employee activity, as managers could no longer directly monitor their teams in person. An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. Employee monitoring methods for remote team members.

Filing 52

Filing 2020 Suppliers Social Media 52

Laughing all the Way to Work

JANUARY 4, 2008

I called someone on their business phone and their voicemail greeting said, “Leave a message and I’ll get right back to you”, but they didn’t identify who they were. You should also plan with your team who will be taking calls during your absence. I am either on the phone or away from my desk at the moment. Incoming Call!

Etiquette 100

Etiquette Phones Learning UPS 100

Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Professional Assistant Blog

DECEMBER 31, 2007

Here are some tips on getting your team members to lower their voices: Ask the group of people to quiet down, move their conversation to a meeting room or even take the conversation outside. I also work in an environment where it gets a little too loud at times. Its nice to socialize at times, but we are here to work.

Google Docs 100

Google Docs Cubicle 2008 2007 100

Professional Assistant Blog

FEBRUARY 29, 2008

This lessens the time you have to spend on the phone. Now you can show your boss that you are finding ways to be more productive and a team player. Virtual Assistant Manager is a website that I recently stumbled upon which helps you and/or your organization thrive in this type of environment.

2008 100

2008 Cubicle Google Docs 2007 100

Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Network with Stephanie or Connect with Your Smart Phone Become a Fan Follow this blog Categories News & Updates!

Twitter 100

Twitter Fax Networking Etiquette 100

Professional Assistant Blog

OCTOBER 20, 2008

It means a lot to the team here. Until next time, Take care - of your clutter! Post from: Administrative Assistant Tips 2comments for this post matt lorenzen Awesome post! Thanks Richard. If you have any questions/comment feel free to email me at matt[a]kallout.com.

Microsoft Word 100

Microsoft Word 2008 Cubicle 2007 100

Professional Assistant Blog

MARCH 4, 2008

If you need immediate assistance or information about the (question/issue), please contact (delegate’s name, e-mail address, phone number). For example: Advertising inquiries, please contact John Doe at john.doe@company.com Billing inquiries, please contact Jane Smith at jane.smith@company.com And so on and so forth.

Microsoft Outlook 100

Microsoft Outlook 2008 Cubicle 2007 100

Professional Assistant Blog

DECEMBER 4, 2007

Here are 4 ways you can help yourself and hopefully the rest of your team: Remember the positives. .&# or “I wish I could quit!&# There are ways to help yourself of dealing with these types of personas. Take a look at the positive aspects of your annoying co-worker. You’d be surprised to see that they can be a kind-hearted person.

Cubicle 100

Cubicle 2008 2007 Google Docs 100

Professional Assistant Blog

NOVEMBER 20, 2007

Try to become an excellent team player. I don’t mean take charge of the office – you might make some serious mistakes. Just try to stand out of the crowd by doing something small every so often. Contribute your thoughts and ideas. Try to show people that you are there to help and want to help. Give credit to those who deserve it.

2007 100

2007 2008 Cubicle Google Docs 100

Stephanie LH Calahan

MARCH 25, 2011

In addition to the name, phone numbers, company, and e-mail, include where and when you met the person, who introduced you, and why you might want to contact him/her in the future. I do as I advise people when I consult on business and social media etiquette. Image And Etiquette Consulting & Public Speaker. Booking Notebook.

Business Cards 100

Business Cards Networking ASAP Etiquette 100

Laughing all the Way to Work

JANUARY 19, 2009

© Copyright Patricia Robb 2010 19 January, 2009 10 Things = Frustration When one team member doesn’t want to play. The cure: always answer the phone professionally - this way youre never caught off-guard. I really like the number 1- team player issue. Lets enjoy our day together.© How important is it, really? (to

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

JUNE 4, 2010

Some people dont play well in a team and can be like that link in the chain that keeps skipping. What can you do if you are part of a team that is not playing well together? Are you doing your part and contributing to the goals of the team or are you getting bogged down with situations? Good team play can be contagious.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name? Or it is that we just dont know how to address them so revert to last names?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Service Untitled

OCTOBER 7, 2010

Question: How do you approach design and how do you use your phone menu? Answer: We use the phone menu to identify how we should route each call. We have a small, but mighty social media response team and have a Twitter handle. Recommending they hold on to the phone number if there is anything else we can do to assist them.

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Interviewing Customer Service Social Media Credit Card 40

Laughing all the Way to Work

MAY 1, 2009

I like working with someone who has initiative, wants to do a good job and is keen to contribute to the team, but is there a time when initiative is not a good thing? .© Copyright Patricia Robb 2010 1 May, 2009 When taking initiative isnt the best thing. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 20, 2010

The team members were pleased with the work and it was agreed that the Finance Director should pay the invoice from the Recreation Account. The language of minutes Discussion and questions ensued -- The team members agreed -- It was decided -- The following points were made. Then the action makes perfect sense. 411 Look Up 411.ca

Time Zones 100

Time Zones Agenda IAAP 2010 100

Stephanie LH Calahan

APRIL 12, 2010

Main | Your Etiquette Practice Could be Killing Your Productivity » 5 Easy Ways Kick-Start Your Daily Personal Productivity As you search for your ultimate personal productivity blueprint, don't forget to think about how you get going in the morning.  Productive & Organized Home Contribute to P&O!

Networking 100

Networking Goals Twitter Environment 100

Laughing all the Way to Work

APRIL 17, 2010

If you have to answer the phone, deal with an email or attend to something for your boss, do so, as that is the nature of the admin job -- multi-tasking, but once you have done it, go right back to your to-do list, re-focus and continue what you were doing. Having a to-do list can be a life saver. 411 Look Up 411.ca

Environment 100

Environment Time Zones IAAP International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info. (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Doing too many things can actually waste time.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 20, 2010

It can also improve team work and general office dynamics. If you dont have that in your office, why not suggest it to the other assistants? Having a buddy can take some of the stress off and give you assurance that you have someone you can depend on. 23, 1 p.m. (for 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 12, 2008

Be a team player. My former boss gave me an excellent reference on paper and by phone. Having the right people in the right job is a good combination and makes for a productive team. Start yesterday and be the most improved worker on the team and show you have the qualities they are looking for. 23, 1 p.m. (for

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. I have never used this escape route, but was reminded about it at a webinar I participated in recently and will keep these instructions close at hand. I thought I would pass this tip along in the event you find yourself wishing you could take your words back. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 22, 2008

An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. It is amazing how quickly a matter can be handled on the phone or in person. Why are we not speaking to each other anymore?

Time Zones 100

Time Zones IAAP International 2008 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

They are a team of office professionals for office professionals. .© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. It was an amazing conference. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 4, 2008

If they are a team player then that filters down to the staff, but if they are the King of the Hill, then that also starts to filter down and people start to feel more important than they should and a lot of power struggles start happening and back-biting. If you find some are outdated please let me know so I can remove them from this list.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100