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How to Stand Up for Yourself

Success

The director of a small but busy public library in the Midwest, Marcia Fanning (not her real name) says she was meek and didn’t really stand up for herself for many years: “I let people walk all over me, and I ended up being really unhappy a lot of [the] time.”. Best practices for standing up for yourself.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.”

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack.

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What To Do (And What Not To Do) At Your Office Holiday Party

Success

Or maybe every time your manager has been in your building, they are flying around trying to keep up with daily tasks and haven’t really gotten to know you. But Bishop also says to take care not to RSVP “yes” and then not show up, as the company is putting money into food, drink and decor costs. Now’s your chance. People loved it.

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A Day in the Life of Renée Marino, a Broadway Star-Turned-Master Communicator

Success

Renée Marino looked onto the crowd during a 2013 Broadway performance of Jersey Boys and found herself staring at legendary filmmaker Clint Eastwood, who had shown up to scout actors for a film adaptation of the musical. She credits that “quiet voice of her soul” for giving her the push to speak up. No one spoke…. It broke my heart.

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Stay on Track for Productivity

Success

workers have packed up their cubicles and headed home to do just that. You can mark these blocks on your email calendar—Microsoft Outlook or Google Calendar, for instance—so it sends you reminders to stop and start. A huge time-suck for home-based workers and entrepreneurs is checking and responding to emails. 45 minutes vanish.

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Ep 205: Rita Reis on Speaking Up, Networking, and Developing Soft Skills

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.