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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Another one shows welcome videos, tailor-made for a new client, to begin the first meeting.

Email 279
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5 Strategies for Building Relationships with Coworkers In the Era of Remote Work

Success

Nowadays, you’re lucky if you see one or two colleagues in person once a week, because most office interactions take place over video calls. Reach out to a colleague through email or chat, and say, “‘I’m noticing what you’re working on. Don’t multitask or spend time on your phone. The short answer? Goldfarb suggests.

2025 329
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How To Create Personal Connections When You’re A Digital Business

Tips From T. Marie

Most of us communicate via email, or even text, more than we use the telephone these days. Adding a sentence or two that is more conversational goes a long way in making the recipient of your email make a personal connection with you. For example, I opened a recent email to a client with – “I can’t believe it’s September already.

Phones 118
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An Interview with the Office Dynamics Team

Office Dynamics

I saw it during the welcome reception, all day during the trainings, and as we finished, the admins were sharing emails, phone numbers, and business/personal cards to keep in touch. Melia: I am on the phone and helping people and groups all year by answering questions, helping with registration, assisting with hotel information, etc.

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Paperless Post- Can E-Cards Work For Businesses?

Tips From T. Marie

Online technology is my thing, so I utilize electronic files, cloud storage, social media and email on a regular basis. I created a quick video intro to what I noticed first about Paperless Post. The video below shows how the creation process went. First Impressions. Paperless Post. I created and sent my Save the Date.

Holidays 100
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Holiday Messages Made Easy

Laughing all the Way to Work

If you are a job seeker, send a greeting to every person you talked with about your career search this year, whether that talk was in person, by phone, or by email. As we give and receive gifts this holiday season, I think of the gift of knowing you. Email vs. Handwritten. Should you email holiday greetings?

Holidays 100
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The Best Client Retention Strategies to Use Now

Success

Depending upon your business style and structure, follow-ups may involve a personal visit, phone call, email, text or an online survey. Offer sales, discounts and gifts as surprise perks. Flash sales and discounts by email, text and social media platforms keep your clients engaged. Solicit feedback at every opportunity.

Gifts 280