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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. I look forward to working with you to reduce the time between your client’s call for repairs and when your service team arrives on-site.” The prospect is now a patient and has referred dozens of friends.

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Ep 212: Mariah Kerby on Discovering and Using Your Gifts, and Nurturing a Community of Growth for an Assistant Team

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Mariah talks about seeing the assistant role as a viable career, discovering and using your gifts to support your executive, and nurturing a community of growth for an assistant team. Join my email list here if you want to get an email when a new episode goes live.

Gifts 95
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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Sales teams may overpromise to get the sale.

Gifts 278
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Ep 173: Cher Heard on Managing an Administrative Support Team

LEADERASSISTANT.COM

Her role is as diverse as the team of people she manages and supports. In this episode of The Leader Assistant Podcast , I talk with Cher about her story, the way unique way her team of administrative support professionals is structured, how they support each other, and much more! Go here to start gifting today ! LEAVE A REVIEW.

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How I Learned to Love Selling (and How You Can Too)

Success

With this new idea, I learned to stop worrying and love sales. Those emails no longer get a reply and those customers have disappeared to be replaced with ones I can truly help. Obviously, this approach doesn’t scale if you’re a one-person operation, but you can always hire a sales team that shares this philosophy.

Learning 299
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How EAs Can Help to Boost Virtual Team Engagement

Worxbee

When people are emotionally invested, they want to contribute.” - Simon Sinek Your team members are the basis of your business success. When they are engaged, they are emotionally invested in the success of your team and will do their best to contribute. Your team wants to hear from you! Help to facilitate better communication.

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10 Thoughtful Ways to Thank Your Admin Team

All Things Admin

Administrative Professionals Week (April 24 – 30, 2022) is an excellent time to show your admin team how much you appreciate their hard work and dedication, especially as they have weathered the global health crisis of the past couple years. is a fantastic way to personalize your appreciation to each of your admin team members.