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What Is a Good NPS Score?

Success

You may even use the survey as an opportunity for further direct engagement such as with follow-up direct calls, emails or product offerings. For many managers and entrepreneurs, a negative NPS serves as a major wake-up call to rethink overall quality. As a thank you, you email her a coupon for $20 shoes on sale for $15.

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What Makes Good Customer Service?

Success

It’s a key component in learning to love sales and service. Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Or information about the client—vital to customer service—is up at some other stage of the way.

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ClickUp vs. Trello: Which is the best project management software?

BMT Office Administration

That’s not to mention how difficult communication can be if you use email. Before you know it, you’ll have 15 email threads to keep up with, as well as loads of time-tracking spreadsheets for each team member. Trello Power-Ups. Next, only some power-ups come from the official team at Trello. What is Trello?

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Top 18 Applicant Tracking Systems (ATS) Of 2021 | Which One To Choose?

Recruit CRM

Recruit CRM Image via Capterra Recruit CRM is the best applicant tracking system that recruiters can sign up for in 2021. Sign up for a free trial now 2. Main features such as one-click sourcing, email sync and the ability to mention your teammates while hiring makes Lever one-of-a-kind recruiting software. Ratings 4.9/5

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Turn Inaction into Action with The Ready Retreat Workbooks

Productivityist

Those of you that can’t be at NMX to see the panel discussion live can pick up a virtual pass – which also gets you more talks that I’m not part of – via the NMX site. You can learn more about the Ready Retreats here. Ready Retreat Workbook: Email Management - $14.99 Ready Retreat Workbook: Email Management - $14.99

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Asana vs. Monday: Which project management software is better?

BMT Office Administration

Without further ado, read on to learn more about Asana and Monday.com to see which project management system will work best for you. The platform uses a centralized dashboard that acts as a hub for team communications — eliminating the need for cumbersome back-and-forth emails. FAQ section. Collaboration. Portfolio management.

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Events on the Horizon

Productivityist

You can learn more about the event and get your tickets here , and be sure to use the promotional code VARDYGUEST to save 20% off the price. First up is Social Flow: How to Win at Social Media Without Losing Productivity , a joint effort between myself and Lorraine “Raincoaster” Murphy on Tuesday March 26th from 6–9 pm.