article thumbnail

Telephone Screening and Etiquette Skills for Administrative Assistants

Office Dynamics

Necessary telephone skills for assistants include how to answer the phone, take accurate messages, carefully screen calls, protect corporate and personal information, seamlessly transfer callers, use a polite and proper tone of voice, and know-how to tactfully handle difficult callers.

Etiquette 250
article thumbnail

How to Reignite Your Enthusiasm for Work

Office Dynamics

Switch up the location of your computer, your phone, and your work-in-progress files. Chrissy also has an amazing book called The Proactive Professional and some incredible ebooks and guides. If you’d like to learn more about our Blog-A-Thon you can do so here. Empty your drawers and find new places for your stockpiles.

2017 188
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Five Things Small Businesses Need to Know About Free

Tips From T. Marie

Even so, I cut back on the things that I could in order to get a business phone line, a multi-function fax/printer/copier and a couple of business books. This is what I learned about using free for business. The free training programs and informational eBooks that I downloaded often went unread. You get what you pay for.

article thumbnail

How to Get Your Work Done, With Less Stress

Productivity Bits

Get off Your Phone The best way to make sure you get work done is to limit all distractions; and your phone is probably the hub of almost all of them. You should never be on your phone at work; unless there’s some kind of emergency. There’s nothing on your phone that’s more important than your work. Thank You!

Stress 100
article thumbnail

Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

If you’re not an audiobook fan, you can always grab the paperback or eBook. My experience has taught me a lot about how to manage email, but as you’ll see in my “waking up to check emails addiction” example below, I still have plenty to learn. I learned long ago not to trust my memory.

Email 66
article thumbnail

7 Home Office Hacks That Will Help You Get Organized

Productivity Bits

You can get creative with the setup since it will depend on the location of your electrical outlets, but for maximum value, opt for a location away from your desk so that you won’t be tempted to check your phone as often. Kelly Smith is Content Manager at Career FAQs , Australia’s leading portal on online learning and career resources.

article thumbnail

5 Tech Tips That Help You Get Things Done Faster

Productivity Bits

You will now learn of five ideas that can really boost your working rhythms and help you get the most of your valuable time. 1: Use Cell Phone Scheduler / Organizer. This is a shame; since you carry your phone with you everywhere you go, you might as well use it to its full potential. Please grab my free productivity ebook!

Phones 100