LEADERASSISTANT.COM

SEPTEMBER 4, 2022

Sharon walks us through the why we burnout, how to fight it, and how assistants can lead by example to help their executive’s resist burnout. Download the FREE Burnout Checklist: [link]. Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon or Audible.

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Gifts Interviewing Email Google 79

Practically Perfect PA

AUGUST 15, 2016

If the organisation has a social media presence this is also a good place to look for examples of their office culture. Remember, you can ask questions in the interview about the office culture! You will get a good sense of what to expect from the interviewer’s answers. Download the eBook.

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LEADERASSISTANT.COM

JULY 30, 2023

As a mother of six children and grandmother to one rambunctious six-year-old, she is committed to set the example that leadership begins at home, with and through your children. Yolanda holds a Bachelor’s degree in psychology with an emphasis on Applied Behavioral Analysis and has her Master’s degree in Organizational Leadership.

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Mentoring Training Networking Restaurants 84

LEADERASSISTANT.COM

APRIL 10, 2022

Leadership is not a position or a title, it is action and example. Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon or Audible. LEADERSHIP QUOTES. CONNECT WITH LO. Lo on LinkedIn. Lo on Instagram – @lorauen. THE LEADER ASSISTANT BOOK.

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Gifts Interviewing Email Google 77

Recruit CRM

FEBRUARY 9, 2022

When done correctly, online skill assessment tools can significantly raise the probability of hiring top talent as they provide a more objective selection process than other recruiting methods such as interviews. Take note that remote job interviews differ from traditional interviews in several ways.

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Go Burrows

SEPTEMBER 5, 2021

Luiza has good examples of how people can benefit from sports and hobbies by reducing stress, strengthening relationships and improving leadership skills. Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon or Audible. LEADER ASSISTANT LIVE EVENTS.

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International Interviewing Email AT&T 60

On The Job

AUGUST 31, 2016

For example, Tesla pulls out all the stops when it comes to helping their customers. Instead of having to make an appointment for car service updates and then going to a service dealership to have them installed, Tesla provides automatic car system software downloads for its customers.

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Practically Perfect PA

DECEMBER 7, 2016

For example, if an Executive wants to change a process they tend to involve their assistant in the project, sometimes without realising it because colleagues will often ask assistants what is going on rather than the Executive! The Practically Perfect PA Guide to: Preparing for the perfect job Download our free eBook!

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Stephanie LH Calahan

JUNE 24, 2011

  Can users of Chrometa download the time results data ot other applications like Excel?   For example, maybe I don't want to track when iTunes is syncing my phone.  Yes, you can create Rules to delete certain time entries (they can be based on Application and/or Keyword, for example). 

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Eat Your Career

MARCH 8, 2017

Recommended Download: How Nourishing Is Your Career? Some people are willing to sacrifice a little pay in exchange for a shorter commute, for example. When it comes to career success—and more importantly, career fulfillment—it’s important to know what you’re looking for. Compromise isn’t a bad thing.

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Service Untitled

SEPTEMBER 22, 2010

In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues. To read this part of the interview, click “read more” below.

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Office Dynamics

APRIL 17, 2013

Nearly all ( 94 percent ) of senior managers interviewed said their administrative professional is important to their success at work. It was conducted by an independent research firm and is based on telephone interviews with more than 1,000 senior managers at companies with 20 or more employees. MENLO PARK, Calif.,

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Service Untitled

SEPTEMBER 3, 2010

This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.

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Service Untitled

AUGUST 26, 2010

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?

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Productivityist

MARCH 27, 2015

.” Then Tim goes on to have a one-of-a-kind interview with a one-of-a-kind person. Even if you aren’t a fan of Ferriss’s approach and presentation, his interviewing skills are some of the best in the digital world of podcasting. It was an empirical example of the oft-cited adage, out of sight, out of mind.”

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Musings of a High-Level Executive Assistant

DECEMBER 6, 2023

I’ve been on many interviews over my career and have encountered many different interview styles - the behavioral interview, the panel format with a few people interviewing me at once, the “mean” interviewer, and so forth. One interview “style” that caught me off guard was the NON interview style.

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All Things Admin

JUNE 13, 2023

This format would be good for annual performance reviews or job interview situations. Here are two examples of this: [link] and [link] Applying P.A.R. You can get your copy and download the free resources by clicking here. Upload the PDF to your social portfolio on LinkedIn and/or your digital portfolio site. Embed the P.A.R.

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Administrative Professionals PDF Resume Mentoring 52

Eat Your Career

JULY 28, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Have you downloaded my free career management mini-workbook yet? Did you enjoy this post?

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Service Untitled

OCTOBER 29, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Look after your staff and they will look after your customers Cheryl October 29, 2010 Customer Service , Employees , Specific Companies No Comments Fortune magazine rates the top ten best companies to work for every year and interviews someone from each organization.

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Eat Your Career

AUGUST 12, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! She is the perfect example of a person who consciously makes a decision to wake up each day and smile.

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Service Untitled

SEPTEMBER 15, 2009

Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) The four examples above are good examples of broad categories of customer service frustrations. Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)

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Service Untitled

OCTOBER 1, 2010

As an example, Wal-Mart caters to low prices, Microsoft is known for technology, and Mercedes-Benz is known for luxury. The International Customer Association began Customer Service Week in 1988, and in 1992 Congress proclaimed Customer Service Week a nationally recognized event.

Customer Service 40

Customer Service Etiquette Social Media 2010 40

Eat Your Career

AUGUST 10, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Have you downloaded my free career management mini-workbook yet? Did you enjoy this post?

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2010 Stress AT&T Resume 100

The Office Professionals Place

JANUARY 5, 2010

Do you need to review interview techniques? Using the weight loss example because it is so popular, it is not realistic or healthy to drastically change eating habits and join a health club and workout like a vigilante and expect to loose 20 pounds in 2 months. If you want to find a new job, first set the goal of updating your resume.

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Service Untitled

FEBRUARY 12, 2010

Of course, the initial recruitment and interview of potential candidates is of prime importance, so know what specific personnel requirements are needed, and structure hiring decisions based on attitude, proficiency, and enthusiasm. Take the example of an employee stocking the shelves at a local hardware store.

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Service Untitled

OCTOBER 22, 2010

Let’s begin with the classic example of Toyota. Another example goes back to the 1982 deaths of seven Chicago residents after ingesting Extra Strength Tylenol. So what do these examples teach us? Here’s a company that used to have a strong brand perception; one publication described it as a “cult-like status.&#

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Customer Service 2010 Suppliers Etiquette 40

Success

JULY 27, 2022

your clients, vendors and employees—can simply join in via web without… downloading or signing up.”. Take some time to interview and vet the engineers with high ratings and lots of logged contract hours—it’s a good filter for finding good talent initially.”. It is inexpensive and easy to use because once you’ve subscribed, anyone—e.g.

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Eat Your Career

JULY 26, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Right after college for example, many people spend a few years in a state of transition.

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2010 Stress Email AT&T 100

LEADERASSISTANT.COM

OCTOBER 15, 2023

THE LEADER ASSISTANT BOOK Download the first 3 chapters of The Leader Assistant: Four Pillars of Game-Changing Assistant for FREE here or buy it on Amazon and listen to the audiobook on Audible. So I mean, those are only two examples. Also, check out the companion study guide, The Leader Assistant Workbook , to dig deeper.

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AT&T Mentoring Gossip Confidence 81

Service Untitled

MARCH 31, 2010

Some hideous stories released told of a toll collector not wanting to make change for a $1.75 toll from a twenty-dollar bill and then throwing the change and telling the driver to get his change from the road and die, or another toll collector demanding a driver to submit to a strip search because she entered the wrong toll lane.

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Service Untitled

SEPTEMBER 7, 2010

For instance, let’s take the example of the successful clothing company Patagonia. Nowadays it is more than just running a business with creativity and skill, because customers want to know if the promised honesty and integrity is acting in a consumer’s best interest. We want favorable behaviors from companies.

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Service Untitled

JUNE 22, 2009

The situation I kept coming back to and thinking of was the classic example of a customer asking a waiter or waitress what they would recommend on a menu, what they think of a particular item on a menu, or something similar. For example: Customer: Do you like the XYZ salad? For example: Customer: What do you think of the XYZ salad?

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Customer Service Etiquette AT&T 2006 40

Service Untitled

MAY 26, 2010

A month or so ago, I was fortunate enough to be in the audience of a presentation from a company leader who sets a fabulous example for the employees and franchise owners of his company, Biggby Coffee. If you’re a manager, are you setting a positive example of service for your staff? What do you think?

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Customer Service 2010 Etiquette Social Media 40

Service Untitled

OCTOBER 6, 2010

Take for instance the example of a title closing company here in South Florida. Let’s also assume that the customer can identify the mood of a customer service agent by their pace, volume, inflection, intensity, and even attitude whether it is over the phone or in person. You can follow any responses to this entry through the RSS 2.0

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Service Untitled

SEPTEMBER 27, 2010

In an example of the correlation between quality and quantity is an interesting story of a customer service representative who is very detailed oriented, amazing with customers, and received outstanding reviews from managers as well as customers, however she performed low in quantity; she spent too much time on each call.

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Service Untitled

SEPTEMBER 9, 2010

Take the worst examples that could happen, and practice different solutions. One Response to “Help your customer service staff to help your business succeed&# Matthijn said: Sep 10, 10 at 3:57 am Zappos is an great example of how a service company should be organized. I always suggest role-playing; it’s fun and effective.

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Customer Service Purchasing Etiquette 2010 40

Service Untitled

FEBRUARY 17, 2009

Consider a customer satisfaction survey as an example. Back in March 2008, I wrote about how to measure customer satisfaction for less than $250 and got some great feedback on the article and the idea. Since then, I’ve put the theory into practice multiple times and have seen it succeed.

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