Remove Customer Service Remove Networking Remove Phones Remove Twitter
article thumbnail

What Can Twitter Do For My Business? | Internet Marketing.

Andrea Kalli

By AndreaKalli As soon as your first product or service is ready to hit the market, you have a very important task ahead of you. You’ll need to find your customers; marketing is key to success in almost any sort of business and Twitter can be a helpful marketing tool to make your business grow.

Twitter 100
article thumbnail

Is Your Networking Fishy Enough?

The Small Business Blog

Build your own network! Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Is Your Networking Fishy Enough? by adrianswinscoe on Jul 02, 2010 Networking is an essential growth strategy for any small (even large) business. E-Mail me or follow me. How to be successful and eco-friendly.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer service mistakes that go bump in the night

Service Untitled

Every business is bound to have unhappy customers; there’s always some variable that can go wrong despite all safeguards to make things perfect. Great customer service extends beyond answering the phone after two rings, beyond the twitter and Facebook entries, and even beyond the gentle ego stroking of an already angry customer.

article thumbnail

How to survive customer service blunders in the world of social media

Service Untitled

Jeff Woodland, a blog writer for Genesys recently equated himself to having been a “social vampire” in his customer service dissatisfaction with his Internet provider and contends a business’ reputation can be greatly harmed via Facebook, Twitter, and company forums.

article thumbnail

Employ more customer service options to provide a concierge level of excellence

Service Untitled

It’s true that not every company can employ the 24/7 quality phone service of a corporation like American Express, but customers look for the least amount of work they have to do in order to be the happiest with their purchases. In 2011, over 72.6 In 2011, over 72.6

article thumbnail

Service Untitled» Blog Archive » Customer service procedures and.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. You should not just create Twitter and Facebook accounts and not be prepared for the flood of people who will express their opinions both good and bad; you will need to have a plan. Networking. At a local.

article thumbnail

What You Can Learn from @Charter about Social Media

Tips From T. Marie

Often I feel I have disappointed them when I explain why I feel social media has worked for me because it doesn’t include auto-tweets , sales pitches or using a Twitter following or Facebook Page friends as advertising targets. But I’ve stayed with them because I’ve gotten some really great customer service…through Twitter.