LEADERASSISTANT.COM
APRIL 16, 2023
In this episode, Kathleen talks about working with virtual assistants, changing your mindset toward money, how to negotiate for higher pay, and tips on public speaking. LEADERSHIP QUOTE Speak your mind, even If your voice shakes.
Success
OCTOBER 24, 2023
These skills are often learned in college, trade schools or job training. For instance, a salesperson’s ability to communicate persuasively can lead to more successful client negotiations. Soft skills are distinct from technical or hard skills. They enhance team cohesion and reduce workplace drama.
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Success
MARCH 24, 2022
During a negotiation: Their arms are folded, their iPhone is more intriguing than your stories, and they suddenly need to leave for an urgent meeting. Objections: They read you a laundry list of what’s wrong: why the competition is better, your product is too expensive and your customer service is lousy. Don’t become defensive.
Service Untitled
APRIL 10, 2013
The Customer Service Survival Kit was written by Richard S. Gallagher, a practicing psychotherapist and the author of many customer service books who has trained over 20,000 people on how to handle the most daunting situations with customers while improving their confidence and an organization’s customer relations.
All Things Admin
FEBRUARY 20, 2023
The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. A computer can’t persuade someone to buy a product or service. It only knows what it’s taught and only performs the job it’s asked to do.
Practically Perfect PA
MAY 4, 2017
Every chauffeur speaks clear and fluent English and is trained for customer service levels, including meet and greet services, luggage handling and discretion. Personal Service. Whilst they make lives easy for people in a hurry, there is still a constant need for a highly trained customer service business model.
Practically Perfect PA
MAY 4, 2017
Every chauffeur speaks clear and fluent English and is trained for customer service levels, including meet and greet services, luggage handling and discretion. Personal Service. Whilst they make lives easy for people in a hurry, there is still a constant need for a highly trained customer service business model.
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