Success

DECEMBER 20, 2023

My company started incorporating AI within our application and other forms, using AI customer service tools like DigitalGenius. We used Chatbase to create custom AI chatbots for customer service. We feed the AI tool data, and it manages customer service tasks.

2024 298

2024 Customer Service Agencies PowerPoint 298

Allwork

SEPTEMBER 11, 2023

Employees can benefit from gamification in terms of enhanced motivation and engagement at work if they have acquired the skills to participate. In the workplace , gamification is often used to assess, train and positively modify employee behavior. Gamification refers to the application of gaming elements in non-gaming contexts.

Collaborate 301

Collaborate Skills Training Customer Service 301

Eat Your Career

AUGUST 28, 2023

We also need the right skills to make the tool work. For example, you might enter something like this: I am a senior executive assistant at a small wealth management firm in Northern California. The email should explain why this training is a valuable investment for my organization and the benefits I will receive from attending.

Skills 130

Skills Legal Social Media Project Management 130

Allwork

JULY 5, 2023

What’s going on: Labor Department data has shown that service-industry workers, lower-income workers, and employees without degrees are all clocking in more hours working from home than before the pandemic, according to The Wall Street Journal.

2021 219

2021 Customer Service Finance Environment 219

Office Dynamics

FEBRUARY 24, 2017

Achieving company goals, increasing revenue, and one-step ahead of the competition is on the mind of every CEO and manager across the globe. However, one of the biggest obstacles managers come across is the gap between the skills needed to achieve the aforementioned objectives and the skills of the workforce.

Skills 174

Skills Training Goals Customer Service 174

Success

JANUARY 31, 2022

Outside of the financial benefits, side hustles can help workers learn new skills, make extra money or pursue a dream outside working hours. Side hustles give people the chance to earn more money, start their own businesses or learn new skills, potentially leading to a salary increase in the future. Improved Employee Skills.

Salary 264

Salary 2021 Skills Training 264

LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. CONNECT WITH ERYN Eryn on LinkedIn choosesapphire.com The Power of Full Engagement (Recommended book on energy management) ABOUT ERYN Eryn Anitavi has been an entrepreneur since circa age 10.

Management 82

Management Restaurants Customer Service Budget 82

Practically Perfect PA

MARCH 27, 2017

There are loads of different ways we can save our Executive’s time, but I think it all starts with the fundamental task of diary management. Most assistants manage their Executive’s schedule and most Executive’s live by what is in that schedule. Email Management. Ideally, it should be the same time every day.

Management 223

Management Email AT&T 2017 223

Andrea Kalli

JUNE 17, 2010

Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! VAClassroom has opened its registration doors to their “Summer Skill Camp 2010″, which will begin on July 6th. 10 in-demand skills over 10 weeks. So let’s do BOTH!! I’ll see you there.

2010 100

2010 Training Skills Social Media 100

LEADERASSISTANT.COM

FEBRUARY 5, 2023

Rita Reis is a longtime office manager and executive assistant in Portugal who is passionate about networking and getting things done. In this episode of The Leader Assistant Podcast, Rita and I talk about the importance of networking, not being afraid to raise your hand, and developing your emotional intelligence.

Networking 52

Networking Skills UPS Restaurants 52

Andrea Kalli

JUNE 17, 2010

Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! VAClassroom has opened its registration doors to their “Summer Skill Camp 2010″, which will begin on July 6th. 10 in-demand skills over 10 weeks. So let’s do BOTH!! I’ll see you there.

2010 100

2010 Training Skills Social Media 100

LEADERASSISTANT.COM

JANUARY 28, 2024

Ellen Richards brings a wealth of knowledge and skills honed over a long and successful career. As a trusted partner to C-level executives, senior leaders, and global teams, she has played a key role in decision-making, strategic planning, organizational operations, change management, and talent development processes.

Restaurants 75

Restaurants Customer Service Budget Training 75

Recruit CRM

SEPTEMBER 29, 2021

Recruiters are often known as the "source of hiring", but as a recruitment agency, your search for the perfect candidate can only go as far as how well trained your recruiters are. As a recruiting agency, it's crucial to develop an effective training strategy for recruiters to acquire the best talent within your organisation.

Agencies 56

Agencies Training Mentoring Confidence 56

Recruit CRM

SEPTEMBER 29, 2021

Recruiters are often known as the "source of hiring", but as a recruitment agency, your search for the perfect candidate can only go as far as how well trained your recruiters are. As a recruiting agency, it's crucial to develop an effective training strategy for recruiters to acquire the best talent within your organisation.

Agencies 52

Agencies Training Mentoring Confidence 52

LEADERASSISTANT.COM

OCTOBER 1, 2023

Lucy is author of The Modern-Day Assistant: Build Your Influence and Boost Your Potential , as well as the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training. In this episode, Lucy talks about her new book, the Global Skills Matrix for administrative assistants, and much more.

Administrative Professionals 87

Administrative Professionals Restaurants Training Customer Service 87

LEADERASSISTANT.COM

NOVEMBER 26, 2023

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Email 66

Email Management Confidence Policies 66

LEADERASSISTANT.COM

DECEMBER 31, 2023

She is an accomplished professional who specializes in organizational management. She is an accomplished professional who holds the esteemed certification from IAAP as a Certified Administrative Professional (CAP) and specializes in Organizational Management.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

Office Dynamics

MARCH 3, 2016

Question: “Our admin team is compiling one list each month of 10 tips to get better at a certain skill. This month’s list is about time management. ” – Samantha, Customer Service Dispatcher. This post was shared by our friends at Business Management Daily.

Management 100

Management Customer Service AT&T Learning 100

Service Untitled

JUNE 29, 2011

Front-line customer service representatives impact our everyday lives. Why then, are service people often treated as among the lowest paid in many organizations? Why then, are service people often treated as among the lowest paid in many organizations? Praise jobs well-done and new initiatives that were successful.

Customer Service 40

Customer Service Training Social Media Twitter 40

LEADERASSISTANT.COM

OCTOBER 22, 2023

Nicki Cave is currently the Administrative Services Director for the Boston Consulting Group’s (BCG) Dallas EA/AA team. In this episode of The Leader Assistant Podcast, Nicki talks about managing a team of assistants, creating a career development plan, cultivating a team culture, and finding happiness in your role.

Management 98

Management AT&T 2018 Training 98

Practically Perfect PA

MARCH 27, 2017

There are loads of different ways we can save our Executive’s time, but I think it all starts with the fundamental task of diary management. Most assistants manage their Executive’s schedule and most Executive’s live by what is in that schedule. Email Management. Ideally, it should be the same time every day.

Management 100

Management Email AT&T 2017 100

All Things Admin

FEBRUARY 20, 2023

Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. Today’s job descriptions are more likely to include analytical reasoning, critical thinking, complex problem-solving skills, and UX design. What skills should you focus on honing and which should be left behind?

Administrative Professionals 98

Administrative Professionals Social Media 2025 Mentoring 98

ProAssisting Blog

MARCH 18, 2010

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human! Home Blog About Us Who we are About the Program Program Specifics Execs, HR Depts. Share it with others. Stay in the know!

Phones 500

Phones 2009 2010 Facebook 500

On The Job

JANUARY 19, 2012

When your boss offers you more training, your immediate response may be to decline. More training? One of the more frustrating messages in this poor economy has been employers' contention that they have job openings but the skilled labor needed to fill them isn't available. Who has the time?

Training 100

Training Skills Mentoring Customer Service 100

LEADERASSISTANT.COM

MARCH 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Gifts 95

Gifts Medical Networking Restaurants 95

Success

MARCH 4, 2024

In this post, we’ll dive into books that speak to the three following categories: Books on personal habits, attitudes and approaches Mental health and work books Books for entrepreneurs Books for managers and founders Read on to discover 45 of the best professional development books. Fortunately, it’s something anyone can learn.

UPS 240

UPS Social Media Etiquette Health 240

Ian's Messy Desk

OCTOBER 19, 2012

And whether you think your boss is brilliant or a bore, the fact is that you have to manage the relationship with your boss if you want to advance your career. Many of us give little thought to managing our supervisors. Be creative, share ideas and develop problem-solving skills. We do so at our own peril. Be professional.

Learning 100

Learning Management Skills International 100

LEADERASSISTANT.COM

AUGUST 20, 2023

LEADERSHIP QUOTE When I dare to be powerful, to use my strength in the service of my vision, then it becomes less and less important whether I am afraid.

Stress 73

Stress Restaurants Customer Service Budget 73

LEADERASSISTANT.COM

MAY 28, 2023

Through her experiences, she has developed strong administrative skills and a good knowledge of HR procedures. She is a good communicator, takes the initiative and has exceptional organization skills. Jennifer is really excited about this new stage in her business and looks forward to helping even more clients.

2016 85

2016 Restaurants Customer Service Budget 85

LEADERASSISTANT.COM

APRIL 30, 2023

Sara Blakely CONNECT WITH KARA Kara on LinkedIn ABOUT KARA Kara McKeage is passionate about helping successful women ease the mental load with skilled household support. That can be your greatest strength and ensure that you do things differently from everyone else.

Agencies 78

Agencies Interviewing Restaurants Customer Service 78

Office Dynamics

APRIL 2, 2015

If you are a manager reading this blog, check off the ones that apply to your administrative partner. Good communication skills. Organization skills. Interpersonal communication skills. Excellent calendaring skills. Customer-service focused. Excellent time management skills. Team player.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals Skills 100

LEADERASSISTANT.COM

JULY 23, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Administrative Professionals 81

Administrative Professionals 2023 Finance Restaurants 81

Ideas.Ted

SEPTEMBER 21, 2021

These types of requirements are standard in job postings, but researchers found that for many jobs, employees will still need to learn 10 additional skills within the next 18 months. In other words, even if your new hire meets all the job requirements today, that means 10 new skills will be needed as they settle into their new role.

Salary 141

Salary Skills 2021 Promotion 141

Allwork

MARCH 4, 2024

Having held key roles at Amazon, Wells Fargo, and American Family Insurance, Anastasia has honed her skills in managing internal politics and understanding diverse personalities within professional environments. What you’ll learn Master conflict resolution skills for a harmonious workplace dynamic. And so I interned there.

AT&T 244

AT&T Stress International Training 244

Service Untitled

MARCH 4, 2011

Except for well-paid banking executives, I doubt there are many people who would not agree that banks need to improve their customer service skills. While everyone will agree the objectives of any business are to make a profit and satisfy customers, the first aim needs the second aim to achieve results.

Customer Service 40

Customer Service Filing 2010 Skills 40

Allwork

JUNE 29, 2023

Enhance Lead Generation and Streamline Management The success of any coworking space heavily relies on a consistent influx of new leads. Without a robust lead generation and management strategy in place, expanding your membership base can feel like an insurmountable task.

Social Media 261

Social Media 2025 Collaborate Promotion 261

A Great Day's Work

NOVEMBER 4, 2016

The sharing economy has evolved beyond car rides and used clothing and has arrived at the office building – but what does that mean for your training sessions? In fact, both companies and employees alike can not only benefit from but genuinely enjoy offsite meetings, even when training is something they viewed previously as boring.

Training 52

Training Expenses Clothes Customer Service 52