Expert insights. Personalized for you.
While administrative and executive assistants have a very good feel for the skills they need to do their job effectively, I like to hear from executives and get their perspective, which is important. What skills are important to your executive? MORE
Interesting article on Bersin by Deloitte's site on corporate training. spending on corporate training has strongly rebounded. The reasons given by Bersin for this shift towards investing in training are: The need for specialized skills is increasing. MORE
Do you have a records management strategy in place? The post Records Management Strategy appeared first on Office Dynamics. Admin Tips Assistant Training admin skills data loss procedures record keeping record management systems MORE
When I was an assistant 40 years ago we complained about not getting time with our executives; we complained about not getting enough information from our managers; we complained about not getting support for training. 1 Idea: Establish and protect regular 1:1 time with manager. MORE
Our free training programs began in 2009 with the 26 Weeks to Administrative Excellence pre-recorded video program. More free assistant training at your fingertips. You’ll find even more training videos by Joan Burge here. MORE
It was a very handy skill to have! … They would’ve thought that this would be a must have skill to be able to take minutes. It’s a good skill to have, but the traps listed above need to be avoided. The post Is shorthand still a relevant skill for a minute taker? MORE
Today I am going to start a new one – Core Skills. I’m not just going to write about which skills we need I am also going to look at how these skills are linked to the role specifically. Well, it seems to be the skill of the moment within the industry. MORE
The challenge may come when you realize there are a plethora of training programs, conferences, webinars and other learning events for administrative assistants and executive assistants. For those of us in the training/adult learning industry, there is a difference. MORE
Wanna impress your boss with your newfound skills? Digg Email Facebook Google Reddit StumbleUpon Technorati TwitThis Comments The Assistants Toolkit - Free Assistant Training Join ProAssistings free 10-part assistant training series delivered weekly to your inbox: CLICK HERE TO JOIN NOW! MORE
When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. As you can see, these skills go beyond the basics. There is much to learn regarding advanced skills for assistants. It’s designed to help you stand out and develop the master-level skills you need to become World Class. We know that investing in a comprehensive training program like World Class Assistant is a big decision. MORE
Not everyone can be a good minute taker – it’s a definite skill and quite often an art, hence the name of my course, The Art of Minute Taking. There are definite skills required to be a good minute taker and I’ve listed some of them below: Listening. MORE
I have always said, “ You do not need to be a manager or senior executive to be a leader. So while you might be nervous speaking in front of your peers or other colleagues, it is imperative that you develop this skill. MORE
Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! VAClassroom has opened its registration doors to their “Summer Skill Camp 2010″, which will begin on July 6th. 10 in-demand skills over 10 weeks. MORE
Project management is a key skill for PAs these days. But as usual, most of us are not sent on project management training! So here you will find some great blogs, books, tools and general tips on how to Project Manage like a pro. The Project Management Hut. MORE
How are your communication skills? In his article for CIO.com, Chuck Martin quoted a manager who described face-to-face communication this way: “We need to take vacations from our BlackBerries, computers and voice-mail and get out and talk to everyone in the organization. MORE
Creative problem-solving skills are required for achieving exceptional performance in most tasks. Creative thinking is not just for certain jobs, such as writing advertising copy or developing entertaining training programs. What can a project manager learn from creativity training? MORE
Join Business Management Daily, June 10, for Collaborating in OneNote. The post Technology Training Tuesday: Collaborating in OneNote appeared first on Office Dynamics. Admin Assistant Training Communication Skills Organizational Skills Projects Technology Workplace Tools assistant technology training collaborating learning new tools OneNote technology for assistants technology tuesday training webinar Collaborating in OneNote. MORE
Are you one of the many assistants who claims you can’t attend a training course or even get away for a free webinar because you’re just too busy? Here’s how assistants manage their workload and find time for other things, like training! . MORE
For years authors of books and articles about Time Management and leaders of Time Management seminars have suggested numerous simplistic, unrealistic approaches to solving the interruption problem. Use Time Management To Improve Your Life (wheelingabout.wordpress.com). MORE
The rise of document management outsourcing isn’t that surprising, considering that most companies view their document management solution as an inconvenient part of their functional operations. Aside from delays, document management also results in an even more disorganized process. MORE
Working well with others is, indeed, an essential skill. I’ve seen a lot of talented professionals suffer because they don’t know how to effectively self-manage. Without a manager guiding and encouraging them at every step, they would be lost. This month, here in the U.S., MORE
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. As you grow and your role evolves over time, the telephone skills you develop will become increasingly vital. Communication Skills Etiquette Telephone MORE
As the study chart below shows, the top three professions for these skilled independent workers are consulting, coaching, and research (17 percent), creative services (17 percent), and information technology (12 percent). MORE
You cannot afford to take the critical skill of communication for granted! This also ensures that you quickly and effectively manage any potential problems. managing a difficult situation. Especially when communicating with co-workers. MORE
All of these elements of ADHD summer camp are very beneficial to children who have the condition, particularly those who struggle with some social skills. An ADHD summer camp has well-trained staff who understand how to best approach their campers effectively. MORE
Quite often I am asked which courses I would recommend for assistants that are just starting in the profession and want to undertake some training to increase their skills and help them move up the career ladder. Not many other professions have that variety of skills. MORE
As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to get training at work. • MORE
This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle. When it comes to e-mail management, there are various approaches. MORE
You have the fundamentals down pat and even demonstrate advanced skill sets. What might be missing from your bag of skills? The post 5 Must-Have Skills for Progressive Assistants From Joan’s book, Who Took My Pen… Again? MORE
As a business owner or manager, it is, therefore, crucial to ensure working conditions are safe and comfortable enough for maximum employee productivity. You need to ensure that your team is adequately trained on how to abide by the relevant industry health and safety practices. MORE
Organization skills is the one thing most successful business owners have in common. Fortunately, there are at least 9 ways to improve your organization skills without too much effort on your part. Organization skills are crucial for the success of any business. MORE
One of the best training courses I have attended in my career was an introduction to NLP (Neuro Linguistic Programming) with specific training on emotional intelligence. So why is “totes emosh” training (sorry, I’m from Essex) useful for assistants? MORE
Now I am going to surprise you by telling you one of the most awesome administrative skills you can work on is being brilliant at the basics. Basics include: travel planning, appointment coordination, meeting preparation, all facets of communication, organizational skills, and time and project management. As your days are getting busier and you are taking on more projects and assignments, you need these skills more than ever. Designed by Freepik. MORE
As more and more companies turn to managed training services to deliver their training and development requirements, many HR & L&D professionals are wondering whether it is time that their organisation did the same. It can be a tough decision – especially when you already have a pool of highly skilled internal L&D talent which… Read the full article here: 5 Organisational Benefits of Managed Training Services on: THE SMALL BUSINESS BLOG. MORE
The must-have skill for executive and administrative assistants at all levels going into this conceptual age? For decades, big organizations that have benefited from analytical and functional left-brain aptitudes are now finding themselves in need of softer, right-brain skills. MORE
Managing multiple managers can be daunting. It is a luxury if you only support one executive or manager. The tips below are for supporting a group of managers on a regular basis. Encourage managers to use uniform procedures. Limit personal tasks for managers. MORE
An overwhelming 93% of the firms recently surveyed by the Confederation of British Industry group Pearson said that they knew best about the training needs of their staff and the skills that they require. Business News managed training services training MORE
As an assistant of 20 years, I had one perspective of meeting management. You must keep these things in mind when you are managing your executive’s calendar. Calendar management is an important skill. Every manager and executive has their personal preferences. MORE
There have been so many times over the years that I have received an email about a fantastic training course or conference that I would love to attend. It really is unheard of in any other profession: so why don’t assistants attend training courses? MORE
After speaking at the Assist Conference Heather Dallas from Dallas Development has written a great follow up blog on her popular Project Management for Assistants session… Taking on a project is a great way of raising your visibility and getting you the recognition you deserve. MORE
Here are my top ten tips for managing your social media – these are all tried and tested! Every Thursday Executive Secretary magazine hosts #Adminchat, which is free training for assistants. This is the hardest part of managing your social media. MORE
With the plethora of offerings for administrative training and development, there is also a lot of confusion. I’d like to help you understand better so you can stop asking yourself “what is the difference between an administrative conference and administrative training?” MORE
Organization skills for administrative assistants are one of the most valuable skills to have as an administrative assistant. Fortunately, there are at least 9 ways to improve your organization skills as an administrative assistant without too much effort on your part. MORE
What are the eight must-have skills for executive and administrative assistants for today? As you enter into 2017, be sure you are equipped with this top-notch skill set. Joan also talks about one bonus skill, tune in to see what it is. MORE
Practically Perfect PA
NOVEMBER 9, 2015
Today I am going to start a new one – Core Skills. I’m not just going to write about which skills we need I am also going to look at how these skills are linked to the role specifically. Well, it seems to be the skill of the moment within the industry.
Office Dynamics
APRIL 9, 2019
Managing multiple managers can be daunting. It is a luxury if you only support one executive or manager. The tips below are for supporting a group of managers on a regular basis. Encourage managers to use uniform procedures. Limit personal tasks for managers.
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Office Dynamics
APRIL 18, 2019
Organization skills for administrative assistants are one of the most valuable skills to have as an administrative assistant. Fortunately, there are at least 9 ways to improve your organization skills as an administrative assistant without too much effort on your part.
Office Dynamics
NOVEMBER 12, 2019
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. As you grow and your role evolves over time, the telephone skills you develop will become increasingly vital. Communication Skills Etiquette Telephone
Office Dynamics
MAY 19, 2015
Are you one of the many assistants who claims you can’t attend a training course or even get away for a free webinar because you’re just too busy? Here’s how assistants manage their workload and find time for other things, like training! .
Practically Perfect PA
SEPTEMBER 22, 2013
Quite often I am asked which courses I would recommend for assistants that are just starting in the profession and want to undertake some training to increase their skills and help them move up the career ladder. Not many other professions have that variety of skills.
Office Dynamics
AUGUST 10, 2016
Organization skills is the one thing most successful business owners have in common. Fortunately, there are at least 9 ways to improve your organization skills without too much effort on your part. Organization skills are crucial for the success of any business.
Ian's Messy Desk
AUGUST 8, 2011
For years authors of books and articles about Time Management and leaders of Time Management seminars have suggested numerous simplistic, unrealistic approaches to solving the interruption problem. Use Time Management To Improve Your Life (wheelingabout.wordpress.com).
ProAssisting Blog
MAY 31, 2010
Wanna impress your boss with your newfound skills? Digg Email Facebook Google Reddit StumbleUpon Technorati TwitThis Comments The Assistants Toolkit - Free Assistant Training Join ProAssistings free 10-part assistant training series delivered weekly to your inbox: CLICK HERE TO JOIN NOW!
Practically Perfect PA
NOVEMBER 30, 2013
One of the best training courses I have attended in my career was an introduction to NLP (Neuro Linguistic Programming) with specific training on emotional intelligence. So why is “totes emosh” training (sorry, I’m from Essex) useful for assistants?
Small Business Labs
MARCH 19, 2019
As the study chart below shows, the top three professions for these skilled independent workers are consulting, coaching, and research (17 percent), creative services (17 percent), and information technology (12 percent).
Practically Perfect PA
OCTOBER 10, 2017
It was a very handy skill to have! … They would’ve thought that this would be a must have skill to be able to take minutes. It’s a good skill to have, but the traps listed above need to be avoided. The post Is shorthand still a relevant skill for a minute taker?
Dumb Little Man
MAY 27, 2019
As a business owner or manager, it is, therefore, crucial to ensure working conditions are safe and comfortable enough for maximum employee productivity. You need to ensure that your team is adequately trained on how to abide by the relevant industry health and safety practices.
Practically Perfect PA
AUGUST 24, 2017
Not everyone can be a good minute taker – it’s a definite skill and quite often an art, hence the name of my course, The Art of Minute Taking. There are definite skills required to be a good minute taker and I’ve listed some of them below: Listening.
Dumb Little Man
JANUARY 17, 2019
All of these elements of ADHD summer camp are very beneficial to children who have the condition, particularly those who struggle with some social skills. An ADHD summer camp has well-trained staff who understand how to best approach their campers effectively.
Office Dynamics
APRIL 13, 2017
Now I am going to surprise you by telling you one of the most awesome administrative skills you can work on is being brilliant at the basics. Basics include: travel planning, appointment coordination, meeting preparation, all facets of communication, organizational skills, and time and project management. As your days are getting busier and you are taking on more projects and assignments, you need these skills more than ever. Designed by Freepik.
The Small Business Blog
APRIL 19, 2013
As more and more companies turn to managed training services to deliver their training and development requirements, many HR & L&D professionals are wondering whether it is time that their organisation did the same. It can be a tough decision – especially when you already have a pool of highly skilled internal L&D talent which… Read the full article here: 5 Organisational Benefits of Managed Training Services on: THE SMALL BUSINESS BLOG.
Office Dynamics
DECEMBER 2, 2016
The challenge may come when you realize there are a plethora of training programs, conferences, webinars and other learning events for administrative assistants and executive assistants. For those of us in the training/adult learning industry, there is a difference.
Practically Perfect PA
JULY 25, 2017
Project management is a key skill for PAs these days. But as usual, most of us are not sent on project management training! So here you will find some great blogs, books, tools and general tips on how to Project Manage like a pro. The Project Management Hut.
Office Dynamics
MAY 14, 2014
The must-have skill for executive and administrative assistants at all levels going into this conceptual age? For decades, big organizations that have benefited from analytical and functional left-brain aptitudes are now finding themselves in need of softer, right-brain skills.
Office Dynamics
DECEMBER 14, 2016
What are the eight must-have skills for executive and administrative assistants for today? As you enter into 2017, be sure you are equipped with this top-notch skill set. Joan also talks about one bonus skill, tune in to see what it is.
Office Dynamics
MAY 7, 2019
With the plethora of offerings for administrative training and development, there is also a lot of confusion. I’d like to help you understand better so you can stop asking yourself “what is the difference between an administrative conference and administrative training?”
Office Dynamics
MAY 21, 2014
While administrative and executive assistants have a very good feel for the skills they need to do their job effectively, I like to hear from executives and get their perspective, which is important. What skills are important to your executive?
Office Dynamics
AUGUST 13, 2015
As we celebrate 25 years in business we’re offering a free webinar each month for administrative professionals to continue their skill development and learn more about who we are and what we offer the administrative profession. How to get training at work. •
Office Dynamics
APRIL 18, 2019
As an assistant of 20 years, I had one perspective of meeting management. You must keep these things in mind when you are managing your executive’s calendar. Calendar management is an important skill. Every manager and executive has their personal preferences.
Office Dynamics
MARCH 18, 2015
This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle. When it comes to e-mail management, there are various approaches.
Practically Perfect PA
MARCH 18, 2016
After speaking at the Assist Conference Heather Dallas from Dallas Development has written a great follow up blog on her popular Project Management for Assistants session… Taking on a project is a great way of raising your visibility and getting you the recognition you deserve.
Small Business Labs
FEBRUARY 15, 2013
Interesting article on Bersin by Deloitte's site on corporate training. spending on corporate training has strongly rebounded. The reasons given by Bersin for this shift towards investing in training are: The need for specialized skills is increasing.
Office Dynamics
MARCH 21, 2017
When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. As you can see, these skills go beyond the basics. There is much to learn regarding advanced skills for assistants. It’s designed to help you stand out and develop the master-level skills you need to become World Class. We know that investing in a comprehensive training program like World Class Assistant is a big decision.
Practically Perfect PA
DECEMBER 4, 2014
There have been so many times over the years that I have received an email about a fantastic training course or conference that I would love to attend. It really is unheard of in any other profession: so why don’t assistants attend training courses?
Dumb Little Man
MAY 23, 2019
The rise of document management outsourcing isn’t that surprising, considering that most companies view their document management solution as an inconvenient part of their functional operations. Aside from delays, document management also results in an even more disorganized process.
Office Dynamics
MARCH 23, 2015
You cannot afford to take the critical skill of communication for granted! This also ensures that you quickly and effectively manage any potential problems. managing a difficult situation. Especially when communicating with co-workers.
The Small Business Blog
JUNE 21, 2013
An overwhelming 93% of the firms recently surveyed by the Confederation of British Industry group Pearson said that they knew best about the training needs of their staff and the skills that they require. Business News managed training services training
Office Dynamics
JUNE 6, 2019
You have the fundamentals down pat and even demonstrate advanced skill sets. What might be missing from your bag of skills? The post 5 Must-Have Skills for Progressive Assistants From Joan’s book, Who Took My Pen… Again?
Practically Perfect PA
NOVEMBER 10, 2014
Here are my top ten tips for managing your social media – these are all tried and tested! Every Thursday Executive Secretary magazine hosts #Adminchat, which is free training for assistants. This is the hardest part of managing your social media.
Office Dynamics
JUNE 10, 2014
Join Business Management Daily, June 10, for Collaborating in OneNote. The post Technology Training Tuesday: Collaborating in OneNote appeared first on Office Dynamics. Admin Assistant Training Communication Skills Organizational Skills Projects Technology Workplace Tools assistant technology training collaborating learning new tools OneNote technology for assistants technology tuesday training webinar Collaborating in OneNote.
Office Dynamics
DECEMBER 8, 2016
When I was an assistant 40 years ago we complained about not getting time with our executives; we complained about not getting enough information from our managers; we complained about not getting support for training. 1 Idea: Establish and protect regular 1:1 time with manager.
Office Dynamics
MAY 27, 2014
How are your communication skills? In his article for CIO.com, Chuck Martin quoted a manager who described face-to-face communication this way: “We need to take vacations from our BlackBerries, computers and voice-mail and get out and talk to everyone in the organization.
Ian's Messy Desk
MAY 2, 2011
Creative problem-solving skills are required for achieving exceptional performance in most tasks. Creative thinking is not just for certain jobs, such as writing advertising copy or developing entertaining training programs. What can a project manager learn from creativity training?
Office Dynamics
JUNE 5, 2013
I have always said, “ You do not need to be a manager or senior executive to be a leader. So while you might be nervous speaking in front of your peers or other colleagues, it is imperative that you develop this skill.
Eat Your Career
JULY 2, 2018
Working well with others is, indeed, an essential skill. I’ve seen a lot of talented professionals suffer because they don’t know how to effectively self-manage. Without a manager guiding and encouraging them at every step, they would be lost. This month, here in the U.S.,
Andrea Kalli
JUNE 17, 2010
Check out the great online training lineup for the VAClassroom Summer Skill Camp – and bring along your camp songs! VAClassroom has opened its registration doors to their “Summer Skill Camp 2010″, which will begin on July 6th. 10 in-demand skills over 10 weeks.
Office Dynamics
NOVEMBER 6, 2015
Do you have a records management strategy in place? The post Records Management Strategy appeared first on Office Dynamics. Admin Tips Assistant Training admin skills data loss procedures record keeping record management systems
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