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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. Successful businesses S.I.T.

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‘Power Doesn’t Come from a Title’

Success

It has always been about customer service ,’’ McDermott says. “I Every customer I visit is trying to accomplish something new and interesting. He came in not laying down the law but “improving the region’s customer service and taking steps to lift morale.” We always report on how we are meeting our vision.

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Warm thoughts for customer service during the holidays

Service Untitled

Be a “go to&# provider for guides, reports, and information about your industry. Customer Appreciation Day. Do these simple tasks again and again; not just at holiday time. Possibly Related Posts: Get more real estate deals with customer service basics In real estate sales, we depend on technology to help.

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Has the holiday shopping season started off with quality customer service?

Service Untitled

On Friday, it got so bad the police were using pepper spray to fend off the over-anxious shoppers, the lines to get into stores wrapped twice around the parking lots, and employees yawned and complained as they had to report to work at “dark o’clock” and be bubbly and alert. So now statistics and polls get confusing.

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Sending flowers and customer service

Service Untitled

Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

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Sending flowers and customer service

Service Untitled

Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

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Consumer Reports’ naughty and nice list for holiday shoppers

Service Untitled

On Monday, Consumer Reports published its first Naughty and Nice Holiday List. The input came from reporters and editors and covered shopping, travel, hospitality, and telecommunications, and identifies some good and some frowned upon shopping policies of 20 popular organizations. Publix offers some antibiotics for free.