Customer Service Holidays Policies Report 
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NOVEMBER 24, 2010
On Monday, Consumer Reports published its first Naughty and Nice Holiday List. The input came from reporters and editors and covered shopping, travel, hospitality, and telecommunications, and identifies some good and some frowned upon shopping policies of 20 popular organizations. Publix offers some antibiotics for free.
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DECEMBER 1, 2011
On Friday, it got so bad the police were using pepper spray to fend off the over-anxious shoppers, the lines to get into stores wrapped twice around the parking lots, and employees yawned and complained as they had to report to work at “dark o’clock” and be bubbly and alert. So now statistics and polls get confusing.
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NOVEMBER 22, 2011
Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. For the complete list of Consumer Reports “naughty” and “nice” list, please click here.
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DECEMBER 28, 2010
Christmas is the time for good will toward shoppers, and with that in mind, Target, Wal-Mart, and Best Buy have dropped their re-stocking fees to boost customer service. Other stores, in an effort to boost customer loyalty offer generous return policies.
The Small Business Blog
DECEMBER 7, 2009
Ringing in the Holiday but Sharing the Bil l: For small businesses, shared office parties offer the feel of a big event at a lower cost — and without the planning headaches. Nevada ranks as second-best for small businesses : Nevada has the second-best public policy climate in the nation for small business, a report this week shows.
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DECEMBER 2, 2010
The Business Impact of Customer Experience Report 2010 examines how customer experiences affect the overall success of businesses: - It affects a customer’s intent to purchase from a particular organization. - It affects the likelihood of a customer switching to a competitor. - On most.
The Small Business Blog
NOVEMBER 9, 2009
Help Small Businesses Hire Again : In order to ensure that the economic recovery becomes a lasting expansion, the government must enact policy to deal with employment, particularly for small businesses. As always this list is not exhaustive, but I hope it will give you a little overview. — ST.
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