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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. Successful businesses S.I.T.

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Small Business News World Round-up – 2009/12/08

The Small Business Blog

Ringing in the Holiday but Sharing the Bil l: For small businesses, shared office parties offer the feel of a big event at a lower cost — and without the planning headaches. Nevada ranks as second-best for small businesses : Nevada has the second-best public policy climate in the nation for small business, a report this week shows.

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Small Business world News Round-up - 2009/10/27

The Small Business Blog

Businesses plan low-key parties this season : With the start of the holiday season weeks away, many small business owners are planning holiday parties for employees and clients despite the still wobbly economy. The future of our city is small business development,&# said Hall, 45. Digg Furl Netscape Yahoo!

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Small Business World News Round-up - 2009/11/10

The Small Business Blog

How to Make Social Media Useful : Lisa Barone reports that a Citibank and Gfk Roper study found that 76 percent of small business owners don’t find social networking sites like Twitter, Facebook and LinkedIn helpful in generating leads and business. As always this list is not exhaustive, but I hope it will give you a little overview.

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Apple – the customer support nightmare – Part II: The Criminal.

The Small Business Blog

I told her I would report this incident to the police, and that I would be happy to help with any enquiry the police wanted to make. I got a tracking number from the TNT lady, called the police, reported the incident and got a crime number, they are making enquiries – how sad is that? Adam Hall Apple people gone on Holiday?????

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