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Ep 254: Ciara Trotman on Forming Professional Relationships and Career Paths for Assistants

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Ciara talks about career paths for assistants, office politics, DEI for assistants, forming professional relationships, and perception vs reality when it comes to what an assistant’s job is. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

Forms 73
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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The window to make a strong first impression with a customer continues to shrink. In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet. Do your homework.

Email 280
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We can have a dramatic impact on people’s lives with simple, small and cost-free changes

Workplace Insight

The insistence on a nine o’clock start is also associated with added costs in the forms of childcare and raised blood pressure. Bookmarks Google has suspended drone courier flights because of raven attacks How did customer service get so bad? For many people, the withdrawal of this insistence could be life changing.

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New in Google Docs: Spreadsheets Form Summary

Denise Aday

I love how Google quietly and consistently adds new tools – and new capabilities to existing ones. A favorite tool of mine is Google Docs – spreadsheets in particular. This questionnaire is a Google spreadsheet that has been turned into an online form that can be conveniently completed in a browser.

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TikTok Is Here to Stay—Is Your Brand Ready?

Success

In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. TikTok has quickly evolved past the 15-second dance routines and other short-form videos that ushered it into popularity. But… it’s great for customer service and for live media.”.

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Ep 219: Annie Croner on Burnout, Boundaries, Confidence, and Detaching Your Worth from Your Work

LEADERASSISTANT.COM

Annie Croner is the founder and CEO of Whole Assistant, an online platform & community, formed to provide a positive place where assistants can go to transform their lives and level up their careers. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.