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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

While the days of traditional grassroots marketing—characterized by face-to-face interactions, local events and word-of-mouth campaigns—are not necessarily over, they have evolved. This evolution has largely been driven by the rise of social media, influencer marketing and the emergence of innovative digital platforms.

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How To Build A Thriving Coworking Community

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Engaging with coworkers to curate a calendar of social events around their desires and time commitments fosters workspace inclusivity. Community managers may not have the ability to change the workspace design, but bringing prompts into the workspace can do wonders to initiate social interaction.

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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

A recent article on Small Business Trends explains that although you may believe you and your business are providing excellent customer service, chances are your customers/clients aren’t exactly on the same page. Obviously, as business owners we tend to be biased about the delivery of good customer service.

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TikTok Is Here to Stay—Is Your Brand Ready?

Success

In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. If the world’s most popular search engine was succeeded by a social media app, it may indicate a new era for the platforms that were once used solely for entertainment. Humanization.

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9 Proven Strategies to Grow Coworking Membership Sales

Allwork

To further enhance the sense of belonging and boost future sales, consider incorporating the following tips inspired by customer service courses: Foster team connections : Introduce new members to your entire team, enabling them to know who to approach for specific needs or inquiries.

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Aiming Higher: Strategies to Advance Your Community Manager Career in Coworking Spaces

Allwork

In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service. A fantastic benefit of being a community manager is that you’re likely in charge of the event program in your workspace.