Make or Break Moments

MAY 26, 2010

The leader of the event talked about a tool Harvard Business Review has developed to help you hon your elevator pitch. Right now I’m getting ready to advertise the fact that I’m teaching the second set of classes on social media. It is called the Elevator Pitch Builder.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

APRIL 14, 2010

p.s. Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media. This regional economic development trade summit is the brain child of Rita Singh from Miraj International. The keynote address will be given by Ms. Almas Jiwani , President of United National Fund for Women, Ontario Canada.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

APRIL 15, 2010

Join a Group Posted by Deborah Chaddock Brown on April 15, 2010 under Connecting Moments , social media | Be the First to Comment If I were a betting woman I would say that you have joined LinkedIn. LinkedIn Groups are a great place to share knowledge, get questions answered or spotlight an upcoming event.

Customer Service 100

Customer Service Social Media 2009 2010 100

Make or Break Moments

MARCH 21, 2010

This section is about working at the coalface of social media. It’s about case studies and the stories and events that are much better in the re-telling than in the moment. Is this earned media? How important is brand in the social media space? What happens when the time for talking is over? Is it paid for?

Social Media 100

Social Media 2009 Customer Service 2010 100

Make or Break Moments

JANUARY 1, 2010

Each day as you set your agenda you can balance the list of tasks, networking events and busy work against your three words to see if you are remaining focused. I am still working on my three words for 2010 but my first word is NARROW. If customer communication or social media is on your list, I hope you’ll give me a call.

2010 100

2010 2009 Customer Service 2008 100

Make or Break Moments

MAY 3, 2010

The committee that planned this event did a terrific job. It was an incredible day – more about what I learned in future posts – and several sponsors provided beverages and food to make the day completely FREE to those in attendance. One of the sponsors was one I’d not heard of Avitae. It is bottled CAFFIENATED water.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JUNE 4, 2010

So when Seth raised the call for people to host/sponsor/attend this Linchpin event I jumped in with both feet and selected a location in Hudson, OH. I look forward to meeting other such passionate individuals at the up coming Linchpin event and I would encourage you to find an event or host one yourself this coming June 14th.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

FEBRUARY 16, 2010

Now I wish I could say that this is the first time this has happened, but sadly – it is apparently the only way both of my children operate because I’ve lived this same event at least 10 times in the last six years. “Mom, did I tell you I need to bring a copy of Treasure Island to school tomorrow?

Learning 100

Learning Customer Service 2009 2008 100

Make or Break Moments

JUNE 21, 2010

The same is true for our business and our relationship with our customers. Attend a new networking event? Add a new service or product? If there isn’t anything you would DO differently – is there a new way to LOOK at your business or your customers that might make a difference? Can we start a blog?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 6, 2010

While at the event I met some amazing women and reconnected with some I’d not seen in years. Instead, Hamwi rolled up a waffle and plopped a scoop of ice cream on top, creating one of the world’s first ice-cream cones. He helped his neighbor – and, in the process, made a fortune.

Collaborate 100

Collaborate Customer Service 2009 2008 100

Andrea Kalli

MAY 6, 2010

By AndreaKalli As soon as your first product or service is ready to hit the market, you have a very important task ahead of you. Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. Andrea I know, I know.it

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

Andrea Kalli

JUNE 17, 2010

Check out what will be covered: Success Strategies for Crafting and Delivering a Winning Social Media Presentation for Your Clients and Community. I Recommend These Premium Biz Resources "I cant say enough great things about the Certified Internet Marketing and the Social Media Marketing Specialist programs through VAClassroom.

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

Check out what will be covered: Success Strategies for Crafting and Delivering a Winning Social Media Presentation for Your Clients and Community. I Recommend These Premium Biz Resources "I cant say enough great things about the Certified Internet Marketing and the Social Media Marketing Specialist programs through VAClassroom.

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

APRIL 6, 2010

I Recommend These Premium Biz Resources "I cant say enough great things about the Certified Internet Marketing and the Social Media Marketing Specialist programs through VAClassroom. They will change your business!" Andrea I know, I know.it looks like all I want is for you to buy stuff.

Email 100

Email Management Microsoft Outlook Social Media 100

Loosely Speaking

OCTOBER 29, 2008

That means that you can: jump in anywhere, and talk about anything share links to sites and photos and your social media identities elsewhere ask questions directly to others in the conversation What to say? Where to start? Here are some ideas to get us going: 1. How did you get started in this business? Get Loosely Speaking Products.

2008 100

2008 AT&T Networking Purchasing 100