Stephanie LH Calahan

DECEMBER 27, 2010

Work With Stephanie « Handbook for Life: 52 Tips for Happiness and Productivity | Main | Tips to Go Almost Paperless » Save Time Doing Simple Things that ADD UP to Major Time Savers There are a number of simple things that you can tweak to give you loads of extra time in your day, week, month and even year. 

UPS 100

UPS AT&T Credit Card Networking 100

Office Dynamics

APRIL 28, 2016

If they’re going to be checking baggage, make sure you factor that into their travel time and give them plenty of time to check their bags and pick it up at their destination. If you choose to use Uber and Lyft for your the traveler, make sure their phone already has the app downloaded and is properly linked to their credit cards.

Travel 100

Travel Administrative Professionals Attire Credit Card 100

Service Untitled

JULY 7, 2010

The first stage of Relationship Care concentrates on existing employees and increasing their training by 20%. Classroom instruction, live training, coaches and coaching while directly responding to customers help representatives capture the mood of the customer and be better equipped to listen and know how to respond.

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Credit Card Customer Service Postal Service FedEx 40

Practically Perfect PA

MARCH 4, 2014

You know your manager is going to be picked up from the airport – all they have to do is find the driver in the arrival lounge (and they have a card with your manager’s name on it!) Easy booking by email, internet or phone. Safe & secure payment via credit card. It takes the hassle out of travel .

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Stress Credit Card Travel Restaurants 100

LEADERASSISTANT.COM

OCTOBER 29, 2023

CONNECT WITH NICOLE Nicole on LinkedIn Bosun Solutions Mic’d Up Booking ABOUT NICOLE Nicole Grinnell is the CEO of a multi million dollar company and has a passion for helping other business owners find affordable solutions to help grow their business. And so I sort of moved up. Where did you jump in?

AT&T 72

AT&T Retirement Travel Networking 72

Service Untitled

NOVEMBER 8, 2013

The real payoff happens when we get to the front of the line or the representative answers the phone. Please do not hang up. The real solution is a customer service representative who is well-trained and intelligent who tells an unhappy customer: “We’re sorry, and we will make this right.”

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Customer Service Credit Card 2005 Social Media 40

Office Organization Success

AUGUST 6, 2010

By creating a business where the majority of my income comes from teaching and consulting, I can choose when I offer those training programs. For me that means having a training schedule that runs September thru June – similar to the academic school year. And yes, I too have done this during the early years of running my business.

2001 100

2001 Holidays Credit Card Policies 100

Eat Your Career

OCTOBER 23, 2013

In theory, electronic tools are always in your pocket or just a click away—whether on your phone, tablet, or laptop. Things I had input on my phone wouldn’t show up on my computer and vice versa. They then sync up with the online system when you have Internet access again. Always at your fingertips.

Management 100

Management Basecamp Calendars Phones 100

Service Untitled

SEPTEMBER 16, 2013

Customer service representative Mark who answered the phone at tech support was instructed by the customer not to put him on hold or even transfer him to another representative for fear of being disconnected again. Was the customer service rule at the company never to hang up on anyone or be fired?

Customer Service 40

Customer Service Credit Card Social Media Agencies 40

Stephanie LH Calahan

APRIL 27, 2011

  Co-mingling is when your personal and business finances are mixed--either through a bank account or credit card.  Your business plan can be as detailed or as high level as you want, but it should be your one-stop location for direction when you come up to a new fork in the road.  Service or Product Line.

Credit Card 100

Credit Card Forms AT&T Purchasing 100

Service Untitled

FEBRUARY 10, 2011

Out of the top industries which include airlines, banks, cell phone services, credit cards, hotels, insurance firms, internet providers, investment companies, medical insurance, and retailers, consumers ultimately choose good customer service over low prices. photo credit: jurvetson.

Customer Service 40

Customer Service Credit Card Medical Gifts 40

Service Untitled

MARCH 2, 2010

Nearly every bank offers full services including checking, savings, loans, certificates of deposits, credit cards, brokerage services, etc. Up until a few weeks ago, I had never been to a Wachovia Bank, but special circumstances for an ailing relative brought me there. You can leave a response , or trackback from your own site.

Credit Card 40

Credit Card Customer Service 2004 2008 40

Service Untitled

FEBRUARY 8, 2011

pop-ups, forms, surveys, or the need to log in for a membership. Phone calls should be answered promptly , but employees need to have a particular company protocol where each customer service question can be handled efficiently. Think about the details of the phone calls including the “on-hold music&# or message.

Customer Service 40

Customer Service Credit Card Phones Email 40

On The Job

AUGUST 21, 2007

In fact, when my kids have homework that starts off with something like “If a train leaves the station and is traveling at 80 m.p.h…” I sort of hear this buzzing sound in my ears and my vision starts to blur around the edges. I’m the first to admit I have never been a math whiz.

Mentoring 100

Mentoring Credit Card Agencies Keyboards 100

Service Untitled

JUNE 25, 2012

Customer service has always been a top priority for American Express as compared to the endless prompts and procedures of other credit card companies. It’s interesting to note that more credit card companies have recently been reaching out to the public stating that real people are now readily available when a customer calls.

Customer Service 40

Customer Service Credit Card Interviewing Purchasing 40

Service Untitled

OCTOBER 7, 2010

After 23 years here, our competition cannot replicate the level of service we provide, customer service is part of our DNAnswer: We hire for it, we train for it, we reinvest in our people through constant upskilling. Powers and Associates award for highest customer satisfaction with credit cards companies and that speaks volumes.

Interviewing 40

Interviewing Customer Service Social Media Credit Card 40

Service Untitled

SEPTEMBER 3, 2010

Are the customer care professionals who work with Centurion card members hired for that position or do they need a certain amount of years’ experience before they can move up to a role like that? Question: How do you train for Relationship Care? Answer: It all starts in customer care professional classroom training.

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40

Service Untitled

APRIL 28, 2009

They might take you up on it.) If you wanted to get really involved, you could offer to fly the volunteers to wherever your office is and put them up in a local hotel for a night or two as well. Alternatively, a quick (personal) phone call from someone high up at the company can make a lasting impression as well.

Credit Card 40

Credit Card Customer Service Gifts Etiquette 40

Musings of a High-Level Executive Assistant

AUGUST 7, 2012

Now's a great time to set a foundation and train your executive (if they are willing and learn to trust you) so a precedent can be set. Try to set up the communication of the office so your boss checks their own emails and responds, but you are in charge of all the mtg coordination, phones, and anything that happens in the office.

Holidays 40

Holidays Calendars Credit Card Restaurants 40

Service Untitled

AUGUST 26, 2010

Part one includes an introduction to Doria and her background with American Express, a quick overview of the different service centers that American Express has around the country, and some information on how American Express hires and trains its customer service representatives (called Customer Care Professionals). Divided up by divisions?

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Success

DECEMBER 21, 2022

Is there one thing that will make the difference between actually achieving your goals and chalking them up to yet another year’s unfulfilled resolutions? Call one of your children on the phone. Sign up for a birthday/anniversary reminder service. I want to set up a schedule that is devoted only to my family. Take a nap.

Mentoring 345

Mentoring Goals Clothes Expenses 345

Success

SEPTEMBER 21, 2021

There is an escape from the Money Panic, and it doesn’t involve selling off retirement investments or increasing your credit card limit. wrote out “a simple index card with ‘$$$$’ written on it” that reminded him to prioritize cash flow. “To If it dries up, the body dies. Secure a “consulting” gig.

Salary 363

Salary Mentoring Credit Card Budget 363

Practically Perfect PA

MAY 11, 2016

I knew you had some great tricks up your sleeves! Sign yourself and your boss up for “Tripit Pro” travel App. Essentially you can send your boss off with a paperless itinerary as everything can be viewed on their phone via the App – no more lugging around extra papers when travelling. Train ticket alerts .

Travel 100

Travel Credit Card Calendars Phones 100

Recruit CRM

DECEMBER 12, 2020

Look into an ATS that comes built-in with live chat support, or via email or phone. Apart from this, your ATS should also be able to provide you with a training programme that lets you understand its features in detail. For instance, how to set up the careers page, how to use the resume parser, various integrations and so on.

Agencies 84

Agencies Interviewing Credit Card Resume 84

The Small Business Blog

OCTOBER 2, 2007

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Many are starting small businesses or home businesses, freelancers, self-employed, contractors, professionals in all small business areas setting up shop. OnlineOffice: Overview Get the Flash Player to see this player. Well don Interwatch Security!

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Office Dynamics

JUNE 3, 2013

So, if I think it is tough being a traveler in the United States, just imagine how difficult it is for the executives who travel great distances often—and have to show up for meetings! Main contact''s cell phone number (for emergencies or in-transit arrival delays or changes). Unneeded credit cards. 10.00 (6 bills).

Travel 100

Travel Attire Restaurants Medical 100

Men With Pens

JANUARY 21, 2010

The fact that he is still slightly amazed about his fame makes his posts interesting, in that he brings up questions that I think we should all ask ourselves. I really can’t screw up too badly. He came online, got whacked by the glittery fame stick in just a few posts and has sat there slightly amazed by it all ever since.

2010 40

2010 AT&T Interviewing Learning 40

LEADERASSISTANT.COM

JULY 17, 2022

And when I realized like, “Oh, I could still party it up on Friday nights and, you know, and I can… and Saturday nights and just enjoy my life and, and go out there and then do my job. Well, so how did you end up as Conan’s assistant, is this your first assistant gig, and how did that all come, come to be?

AT&T 124

AT&T Interviewing Gifts Confidence 124

Stephanie LH Calahan

DECEMBER 10, 2010

Once I feel I've captured every idea on a note, I find a stretch of wall and stick each idea up. Use the notebook for everything you want to keep track of: to do lists, grocery lists, client meetings, phone calls, dreams and goals. "Heads Up. I write down one task or to-do on a Post-It, and put it up on a wall.

AT&T 100

AT&T Calendars Social Media Stress 100