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13 Ways You Should be Using Your Smartphone for Business

Tips From T. Marie

Facebook , Twitter , Instagram , LinkedIn , YouTube , you name it, it has a mobile app. Easy Credit Card Payments on the Go. If you’ve ever had to turn down a purchase because you had no way of taking a credit/debit card payment you’ll be happy to know there’s an app for that now. Speaking of Social Media.

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Monday Motivator: Where did all my money go?

Office Dynamics

How many little items did you purchase this weekend that you were not intending to buy? Which stores did you go into to buy one item and ended up purchasing 3 or 4 items? This week, keep a little diary (every day) of every item you spend money on--whether you paid for it with cash, credit card or debit card.

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Google enters into customer service industry with Trusted Stores Program

Service Untitled

The introduction of the Google Trusted Stores Program may be the foundation for competing with Amazon someday, but it’s interesting to see Google becoming a customer service representative for customers right down to even offering a purchase protection plan when a sale goes awry. So how does the new program work?

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Grow Your Business With These Eight Processes Every Business Should Have

Stephanie LH Calahan

  Co-mingling is when your personal and business finances are mixed--either through a bank account or credit card.    Some business owners don't leverage the choices well, while others go out and purchase the latest gadget without a plan for how it fits into the business.  PPS Join us on Facebook!

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The 'Bcc'- Friend or Foe

The Office Professionals Place

Never send vital information such as account numbers, social security numbers, or credit card information in an email. Look into purchasing an all-in-one fax, printer, and copier. When the computer is not in use put it in sleep mode. Turn off the computer when you leave for the day. Template images by luoman.

Filing 100
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Getting back to the basics of effective customer service

Service Untitled

No matter how quickly technology continues to dazzle us with innovative ways to contact our customers, understand new products, or strive to make purchasing convenient and quick, satisfied customers and our future relationships with them are what keeps our businesses growing. Customer service includes every department from CEO to delivery.

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New bank fees not conducive to customer satisfaction

Service Untitled

Imagine a student using a debit card making minimum wage; that fee is nearly 70 percent of one hour of work. So will Bank of America relent and reverse the debit card charges or will consumers revert back to the “good old 90′s” when we actually carried cash with us to buy coffee or a new pair of shoes?