On The Job

FEBRUARY 6, 2013

Gobbling away on the chips is not only distracting with your bag-rustling and your crunching but is seen as a breach of office etiquette. says Vicky Oliver , author of 301 Smart Answers to Tough Business Etiquette Questions. While you may wonder why the colleague acted in such a way, it's clear to those sitting around you.

Etiquette 100

Etiquette Mentoring Cubicle Expenses 100

Laughing all the Way to Work

MAY 5, 2008

I take the time to get to know them as we communicate back and forth either by phone, e-mail or in person. Of course confidentiality is a must. Tags: importance of good communication client relationships professional assisstant telephone etiquette Administrative Assistant.

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Etiquette Stress Confidence Interviewing 100

Professional Assistant Blog

JANUARY 18, 2008

When youre on a phone call, do people hover over you? If you are on a training course via your computer (WebEx) and listening in to the presenter, you want your full attention on the seminar or workshop that you are attending at your cubicle. Are you the main contact in your department?

Training 100

Training Cubicle Microsoft Word 2008 100

Professional Assistant Blog

JULY 10, 2009

And of course, theres the dreaded shredding of confidential documents. You keep printing document after document, not realizing how many trees you are using and how much waste you are creating. Think ahead and see if you can e-mail or transfer your documents in an electronic format to others. This will save your company time and money.

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2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

OCTOBER 8, 2008

As you can tell, I really try to be in tune with nature and of course, love my wife. This really does help me get through those rough days - but there are great days as well, of course. Of course, it doesnt have to be money. Keep it short and simple though. Im sure you get the idea. Whats next?

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Professional Assistant Blog

FEBRUARY 19, 2008

I worked as an Investment Advisor’s Assistant, completed my CSC (Canadian Securities Course), but soon after, I realized that this wasn’t really for me. We strive for an “open door” policy, but of course, there are times when the managers hold meetings or make phone calls and have their door closed.

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Policies 2008 Cubicle 2007 100

BMT Office Administration

OCTOBER 4, 2022

An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. That’s especially true if the communications are made via company equipment (laptops, phone systems, etc.). Monitoring phone calls and voicemails. Why is that?

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Filing 2020 Suppliers Social Media 52

Professional Assistant Blog

FEBRUARY 14, 2008

Of course there is. By The Professional Assistant on Thursday, February 14, 2008 Filed Under: MS-Outlook , Organize , Productivity D o you find that you write the same e-mails over and over again? Do you feel that there should be an easier way of doing this? It all depends on how you need to do this.

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Microsoft Outlook 2008 Cubicle Google Docs 100

Professional Assistant Blog

OCTOBER 7, 2008

And of course, there’s the opposite side of the spectrum, where you have way too many people coming to you with requests (read my post on how to handle this here) and just want to run away. But of course, you don’t want to disturb others around you with the bell going off or some even have chickens clucking as the alarm.

2008 100

2008 Cubicle Google Docs 2007 100

Step It Up VA Coaching

OCTOBER 25, 2012

Of course you are committed to providing your clients with the services they contract with you for, and to the best of your ability. And email etiquette is a big deal, so always use complete sentences, etc., You’ve got that down pat. But what do you do for those clients once you get them? That’s expected of you.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Professional Assistant Blog

SEPTEMBER 14, 2007

Home About Me Advertise Outsourcing - Good or Bad? By The Professional Assistant on Friday, September 14, 2007 Filed Under: Organize , Prioritize , Productivity D oes your firm want to save money? Everyone could use a little more green in their wallets.

2007 100

2007 2008 Cubicle Google Docs 100

Professional Assistant Blog

MARCH 28, 2008

Of course, you have to present yourself well, answer the interview questions properly, have the skills and knowledge of the position you are applying for and a few other factors that help you get the job. My phone number is (XXX) XXX-XXXX. The only thing that helped me get the job was sending the Thank You letter. Great post Richard.

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Postal Code 2008 Cubicle 2007 100

Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Here are some tips to consider: Even if you dont know the answer to their question, tell them that you will get back to them via e-mail, phone, etc. Do you feel that you could be helping the client even if you dont know the answer to their issue right away?

2008 100

2008 Customer Service Cubicle Google Docs 100

Professional Assistant Blog

AUGUST 13, 2008

Of course, the rest of us had to follow this schedule and would have to take time off during these periods. In this case, I dont have to worry about taking extra days off, since I dont really follow the religious holidays that I was brought up with, which in turn, are part of the regular holidays that come up each year.

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Microsoft Outlook Holidays 2008 Calendars 100

Professional Assistant Blog

JANUARY 4, 2008

Its a great piece of software that will help you and you marketing department figure out the best course of action to increase your sites popularity. We use SmarterStats to review our page views, hits, resolved IP addresses, etc.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

MARCH 27, 2008

Add New, of course, would be used to add a brand new contact. Click on the arrow down button right beside the "New" button, then click "Distribution List" Here you can either "Select Members" or "Add New" Select Members is used to find contacts that are already in your address book.

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UPS 2008 Microsoft Outlook Cubicle 100

Office Dynamics

MAY 23, 2012

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Etiquette expert, Anna Post, Emily's great-great granddaughter will present this program via our friends at Business Management Daily. Emily Post's Guide to Business Etiquette for the 21st Century.

Etiquette 100

Etiquette PDF Gifts Cubicle 100

Professional Assistant Blog

AUGUST 28, 2007

Mention to your boss (in a professional manner of course) that you have X number of tasks, projects, etc. Here are the basic rules to do this: Start off with something positive, such as you have been working hard on whatever project you want to mention and show some results of this. and would like to get their help on getting these done.

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2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

JANUARY 15, 2008

There is life outside of the office, but of course, you need to go to work to get your bread and butter. You feel that your work life is in place and need to find some balance in other parts of your life? Up until recently, I too felt this way. Work is work, which can definitely be fulfilling, which I have to admit, is great in my life.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

JULY 16, 2008

Heres the link: www.findaseminar.com/administrative-seminars.html Also, one other thing I wanted to mention is that the company that I work at has online courses that I can take. If you are in a different country, I can try to find you some others as well. This definitely helped my position.

2008 100

2008 Cubicle 2007 Google Docs 100

Loosely Speaking

FEBRUARY 11, 2009

The topic of the blogger meetup we attended was SEO, so of course there was a lot of talk about social networking’s role in generating blog traffic. at The Raven when we’ll be trying out Tandem Social Networking (bring a laptop or smart phone so you can actively [.] in our area. Join us on Wednesday, April 8, 9:00 a.m.

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Networking 2004 2009 Etiquette 100

Professional Assistant Blog

DECEMBER 11, 2007

If there are some negative feedback, let them go, it builds conversations (of course take out the spam) 2. 3comments for this post Chris Salazar Good points. Id like to add two important notes: 1. Enable comments and like you said do not screen them. No ghost writing.

2007 100

2007 2008 Cubicle Google Docs 100

Laughing all the Way to Work

JANUARY 19, 2009

The good thing about on-line courses, is anyone can do it from anywhere. When it gets closer to the course date and it doesnt look like they will fill the seats, they offer the course at a cheaper price. They can slot you into courses, either online or live classrooms that are happening tomorrow or later on.

Training 100

Training Time Zones IAAP Meeting Minutes 100

Professional Assistant Blog

MARCH 3, 2008

Of course, the inverse also works. The key to quick transitions, I’ve found, is to keep local copies of all emails. I route my email accounts through Outlook so there are hard copies of everything just in case. I even do this with my Gmail accounts.

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

OCTOBER 30, 2008

This, of course, is heaven to some, but like me, cant stand being bored. By The Professional Assistant on Thursday, October 30, 2008 Filed Under: Meetings , Organize , Productivity D o you find yourself being bored out of your mind at times with nothing to do?

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2008 2007 Cubicle Google Docs 100

Professional Assistant Blog

NOVEMBER 20, 2007

Here are 5 ways to score brownie points with your boss and get that promotion or raise (or both) a little faster: The one thing that I’ve learned over the course of my career is to try getting to know your boss. Are you a seasoned veteran like myself (well, this is what people tell me)?

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2007 2008 Cubicle Google Docs 100

Stephanie LH Calahan

MARCH 25, 2011

In addition to the name, phone numbers, company, and e-mail, include where and when you met the person, who introduced you, and why you might want to contact him/her in the future. I do as I advise people when I consult on business and social media etiquette. Image And Etiquette Consulting & Public Speaker. Booking Notebook.

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Business Cards Networking ASAP Etiquette 100

Office Dynamics

DECEMBER 10, 2011

Emily Post's Guide to Business Etiquette for the 21st Century. The truth is, multimillion-dollar deals (and people’s jobs) can be LOST as a result of poor etiquette. Introducing Emily Post's Guide to Business Etiquette for the 21st Century. Introducing Emily Post's Guide to Business Etiquette for the 21st Century.

Etiquette 100

Etiquette PDF Gifts Cubicle 100

Professional Assistant Blog

MARCH 20, 2008

Our jobs are not limited to just being a “secretary” We may need to look at courses that will help us reach our goals, but the possibilities can be endless when we think outside the box. They each took the initiative to get appropriate training and education to better equip them in the areas they were interested in.

2008 100

2008 2007 Cubicle Google Docs 100

Laughing all the Way to Work

FEBRUARY 16, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Of course, check with your co-worker first before providing his or her information. Jane Watson of J. Who are you?

Etiquette 100

Etiquette 2005 Email Filing 100

Service Untitled

MAY 27, 2010

Of course, a customer service representative doesn’t need a computer program to tell them how a customer is feeling when he starts screaming in the phone, but Magnify claims it can predict that outcome before it actually happens. It’s nothing personal Monday morning and an angry customer is walking into the.

Customer Service 40

Customer Service Etiquette Medical 2010 40

Service Untitled

MARCH 16, 2009

Customer service statisticians have found that solving an issue during the first contact (as opposed to over the course of two, three, or more contacts) saves time, money, and increases customer satisfaction in the long run. Less time spent by representatives on the phone, over chat, etc. Saving money. saves the company money.

Customer Service 40

Customer Service Etiquette Phones 2006 40

Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. Of course, be sure to check with your co-worker first before providing his or her information. Who are you?

2008 100

2008 2007 Cubicle Fax 100

Laughing all the Way to Work

JANUARY 13, 2009

We really dont have an excuse because it is becoming increasingly easy to take courses online. I have had great experiences learning online in interactive courses. One question I have about this entry is where do you find online courses. Happy New Year Patty, I hope your vacation was restful and recharged your battery!

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Time Zones IAAP 2009 International 100

Service Untitled

MAY 19, 2011

Two days ago I called AT&T to order two new land line phones for my new home. The apology is of course necessary, but if the problem isn’t rectified, what has been resolved? The customer service agent was polite and helped me to plan what I would need and arranged the install date for a few weeks from now when I moved.

Customer Service 40

Customer Service AT&T Phones Training 40

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. It uses voice recognition and is fantastic.

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Google Time Zones IAAP International 100

Service Untitled

FEBRUARY 19, 2010

The manager came over to me, listened to my problem with my cell phone and my time restraints; asked me if I wanted to leave the phone and come back after I picked up my children, and during that time my phone would be either repaired or replaced.

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Verizon Customer Service Phones Etiquette 40