Success

OCTOBER 11, 2021

In the interview, passion about your company and mission are great. In other words, everything you consume becomes related to your company. Likewise, engage with relevant organizations through donations or voluntarism. Finally, remember your company mission.Don’t lose sight of the people you want to serve and why.

Budget 279

Budget Facebook Salary Resume 279

LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. She co-founded her first ‘real’ company when she was 16 and participated in the sale of that company when she was 19. Eryn Anitavi has been an entrepreneur since the young age of 10.

Management 82

Management Restaurants Customer Service Budget 82

Admin Awards

FEBRUARY 2, 2023

To read this interview in Executive Support Magazine visit: [link] Sunny Nunan is the CEO and Founder of the Admin Awards in the USA, created in honor of her mother, a life-long administrative professional Can we start with a little background information? They’re what I call the unicorns of the organization.

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Interviewing Administrative Professionals Medical 2012 52

LEADERASSISTANT.COM

JUNE 4, 2023

Chynna is the founder of Matriarch Made Development, a consulting firm that helps organizations develop administrative teams. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 92

Restaurants Travel Customer Service Stress 92

LEADERASSISTANT.COM

JULY 30, 2023

In this episode, Yolanda talks about changing how the world sees assistants, helping executives and other team members understand the significance of what an EA brings to an organization, and what makes an assistant a leader. LEADERSHIP QUOTE It always seems impossible until it’s done. – Either way, I’d love to hear from you!

Mentoring 84

Mentoring Training Networking Restaurants 84

LEADERASSISTANT.COM

APRIL 9, 2023

Hallie serves as Chief of Staff to the Founder and CEO of Adam Hergenrother Companies. Hallie also provides strategic counsel to key leaders within the organization and leads special projects focused on the growth of the organization. Hallie Warner was my guest on episode 17 and I’m super excited to have her back on the show!

Restaurants 81

Restaurants Customer Service Budget Interviewing 81

LEADERASSISTANT.COM

MARCH 19, 2023

Her passion lies in communication and how it can shape a company from the top down. Her passion lies in communication and how it can shape a company from the top down. Jessica McBride has over 10 years of experience in supporting executives. Each review helps me stay motivated to keep the show going!

2021 86

2021 Restaurants Customer Service Budget 86

LEADERASSISTANT.COM

JUNE 18, 2023

Janice Parker is a career executive assistant who is passionate about helping mission-focused founders and CEOs maximize their productivity and efficiency as they scale their companies. LEADERSHIP QUOTE If you don’t like something, change it. If you can’t change it, change your attitude. Either way, I’d love to hear from you!

2019 77

2019 Restaurants 2020 Customer Service 77

Allwork

MARCH 4, 2024

I’ll talk about my time, which is my longest stint at Wells Fargo, but I can even kind of back up just even before that and say I worked at Walt Disney World as an intern, which taught me so much about people, because customer service, oh, my goodness, it is top notch at Walt Disney World. And so I interned there.

AT&T 246

AT&T Stress International Training 246

LEADERASSISTANT.COM

NOVEMBER 5, 2023

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture. She currently serves as the Western Healthcare Alliance Executive Assistant Peer Network Chair.

Administrative Professionals 77

Administrative Professionals Restaurants 2023 Networking 77

Service Untitled

APRIL 11, 2012

Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

Customer Service 40

Customer Service 2012 Gifts Holidays 40

Service Untitled

APRIL 10, 2012

Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

Customer Service 40

Customer Service 2012 Gifts Holidays 40

LEADERASSISTANT.COM

DECEMBER 31, 2023

Sage recognizes the importance of being a stellar representation of the executive and the company. With a commitment to upholding the highest standards of professionalism, she goes beyond the traditional administrative role to advocate for the executive and the organization.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

Service Untitled

OCTOBER 2, 2012

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

Customer Service 40

Customer Service Cubicle Salary Clothes 40

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting.

Goals 74

Goals 2004 Restaurants Equipment 74

LEADERASSISTANT.COM

MAY 28, 2023

She is a good communicator, takes the initiative and has exceptional organization skills. Based near Paris, Jennifer now works with multilingual coaches, consultants and entrepreneurs providing a wide variety of services to support their businesses. Each review helps me stay motivated to keep the show going!

2016 85

2016 Restaurants Customer Service Budget 85

LEADERASSISTANT.COM

NOVEMBER 19, 2023

Jared is also a TED speaker, 3x award-winning author, and USA Today’s “Most Connected Millennial” who has helped organize hundreds of events for over 30,000 attendees. Jared Kleinert is the Founder/CEO of Offsite.

2015 78

2015 Networking 2013 Restaurants 78

LEADERASSISTANT.COM

JANUARY 28, 2024

With a deep respect for the role of Executive Assistants, Ellen also partners with organizations and executives to design robust career pathways that foster growth and development in this vital profession. At the heart of Ellen’s work is a commitment to personal development, integrity, and authenticity.

Restaurants 75

Restaurants Customer Service Budget Training 75

Service Untitled

SEPTEMBER 9, 2010

Service Untitled The blog about customer service and the customer service experience. The pleasant voice on the Zappos end assured her that she could return the dress, and there would be no delivery or return charges; just that the customer would have to “touch&# the box to return it.

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

Stephanie LH Calahan

JULY 1, 2011

.  In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more.    It is your memory -- only organized!  Also, a large focus of what we are as a company is about family.

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Interviewing Google Docs Customer Service Networking 100

Service Untitled

SEPTEMBER 21, 2010

Service Untitled The blog about customer service and the customer service experience. Almost any company will state on a mission statement their commitment to excellent customer service, but how many of those organizations follow through on that campaign?

Customer Service 40

Customer Service Training Etiquette 2010 40

Service Untitled

SEPTEMBER 22, 2010

Service Untitled The blog about customer service and the customer service experience. In this part of the interview, we talk about how customer service ties in with the different types of American Express cards and how American Express approaches the important topics of empowerment and taking ownership of issues.

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Interviewing Customer Service Credit Card Atrium 40

Service Untitled

AUGUST 26, 2010

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. Lynn was in good company as some notable winners of the 2010 Stevie® Awards included: - Executive of the Year: Lawrence J.

2010 100

2010 Interviewing Time Zones IAAP 100

Service Untitled

OCTOBER 7, 2010

Service Untitled The blog about customer service and the customer service experience. Click “read more&# to read the interview. Powers and Associates award for highest customer satisfaction with credit cards companies and that speaks volumes. What do we have?

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Interviewing Customer Service Social Media Credit Card 40

Service Untitled

FEBRUARY 10, 2011

Out of the top industries which include airlines, banks, cell phone services, credit cards, hotels, insurance firms, internet providers, investment companies, medical insurance, and retailers, consumers ultimately choose good customer service over low prices. So what makes a company really shine?

Customer Service 40

Customer Service Credit Card Medical Gifts 40

Service Untitled

SEPTEMBER 3, 2010

Service Untitled The blog about customer service and the customer service experience. To read this part of the interview, click “read more&# below. If you want to read part one of the interview, click here. For the remainder of our servicing roles, we also hire externally.

Interviewing 40

Interviewing Customer Service Credit Card Promotion 40

Customers Rock!

MAY 5, 2011

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.

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Customer Service Social Media AT&T Interviewing 100

Musings of a High-Level Executive Assistant

AUGUST 19, 2013

Can you possibly write a blog piece on how to know the red flags/warning signs in an interview of a second assistant? She interviewed well! Interviews are tricky because no one will admit or see themselves as NOT a team player or admit to being difficult. My team has hired a second assistant who does the complete opposite.

Interviewing 40

Interviewing Resume Skills Promotion 40

Ideas.Ted

JULY 8, 2021

Years of “rise and grind,” laser-like focus and unrelenting labor, we are told, are behind the success of tech billionaires, professional athletes, “unicorn” companies and even entire economies. Almost all these companies were led by seasoned founders who were now facing burnout or some existential threat to their company.

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Carbon Footprint 2020 Salary 2019 145

Make or Break Moments

JANUARY 5, 2010

Companies need to quickly get on board with reading what is being said about them on line – hopefully it is ALL GOOD – but on the off chance it isn’t, Twitter will become the fastest, easiest, most visible way for companies to “nip it in the bud&# and show consumers they are on top of their customer service.

2010 100

2010 Customer Service 2009 2008 100

Customers Rock!

JANUARY 24, 2012

There are many ways to measure the success of social media at an organization. Most companies, however, view social media ROI in the same way they view the legendary pot of gold. Per social media manager Rachel Gross (shared in an interview I did with her for my book , p. Other costs are not quite as obvious.

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Social Media Verizon Customer Service 2012 100

Make or Break Moments

FEBRUARY 8, 2010

Check out the video commercial about how Toyota is focusing on customer cars FIRST. “To restore your faith in our company.&# Do you have a crisis management plan for your organization? With Real Time Reviews a number one trend for 2010, you need to be ready to respond to online comments and concerns from customers.

Customer Service 100

Customer Service 2009 2008 2010 100

Service Untitled

JANUARY 23, 2012

After interviewing Zappos CEO Tony Hsieh and seeing the company’s HQ outside of Las Vegas , I knew I wanted to learn more about the nuts and bolts and day-to-day operations of Zappos. To get this information, I spoke to Rob Siefker, Director of the Zappos Customer Loyalty Team. We’re always trying to improve.

Interviewing 40

Interviewing Training Phones Holidays 40

Make or Break Moments

JUNE 4, 2010

A linchpin, as Seth describes it, is somebody in an organization who is indispensable, who cannot be replaced—her role is just far too unique and valuable. But I had a passion for making a difference and it is that same passion I bring to my own customers. So what is a linchpin ? It’s not what you do, it’s the way that you do it.

Customer Service 100

Customer Service 2010 2009 2008 100

Service Untitled

FEBRUARY 7, 2012

This is the second of a four part interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here and part two here. ” Service Untitled: Interesting. Service Untitled: So empowerment is obviously critical to customer service.

Interviewing 40

Interviewing Phones Training Skills 40

Service Untitled

OCTOBER 29, 2010

Service Untitled The blog about customer service and the customer service experience. SAS scored number one as the best company to work for, and the employee interviewed spoke candidly about the company’s efforts to make her feel like part of a family.

Customer Service 40

Customer Service Interviewing Etiquette 2010 40