Remove Budget Remove Course Remove Customer Service Remove Email
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Ep 255: Maggie Olson Walks Through the Nova Chief of Staff Course

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Maggie takes a deep dive through her new course, the Nova Chief of Staff Certification. Maggie has 20 years’ experience leading large teams and has spent her career focused on both customer and employee experience at companies including T-Mobile, Nordstrom, and Starbucks.

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Ep 231: Maggie Olson – Former Chief of Staff at T-Mobile and Founder of the CoS Certification Course

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast with Jeremy Burrows, Maggie shares a bit about her experience as a Chief of Staff and walks us through her new course, the Chief of Staff Certification. Join my email list here if you want to get an email when a new episode goes live. Either way, I’d love to hear from you!

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Ep 247: Email Management for Executive Assistants

LEADERASSISTANT.COM

In this chapter, I cover tactics for managing your own email inbox, as well as your executive’s. Of course, I’d love to hear your email tips and tricks as I’m always down to get more efficient and productive, so please reach out! LEADERSHIP QUOTE Email is the gateway drug of work; Slack is the crack.

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7 Types of Competitive Advantages and How to Develop Yours

Success

For instance, Peirce College in Philadelphia addressed declining enrollment by offering online courses and more associate-degree level programs. If your budget is too limited to offer competitive salaries, what other perks do you offer ? As a personal example, I had a client who offered two night classes with equal marketing budgets.

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Ep 215: Kathleen Burns Kingsbury on Changing Your Money Mindset and Negotiating for What You Deserve

LEADERASSISTANT.COM

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

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How to deliver happiness with customer service

Service Untitled

Of course, depending on your budget, the experience could have ranged from modest to extravagant, but I’m betting that nearly everyone can remember that particular feeling of euphoria. It was beyond just satisfied; you as a customer were particularly delighted. Take for instance my latest trip to the hardware store.

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Back to the basics for customer service

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Is it really poor customer service or do we as consumers expect too much? When I first graduated from college, and of course I was poor, I purchased what to me was a very expensive white shirt with navy blue trim from Macy’s. I’m looking forward to a great year of customer service.