article thumbnail

6 Free Training Sources for Administrative and Executive Assistants

Office Dynamics

It is no secret that Joan Burge and the Office Dynamics team believes in continuous education and training so we wanted to provide you with several resources that give you access to free education and training. We’ve posted past webinars, trainings, Facebook Fridays, and more! Educational Video Library. Office Dynamics Webinars.

Training 239
article thumbnail

7 Customer Service Books to Help You Level Up Your Business

Success

To help you get a handle on things, we’ve created categories for the seven best customer service books in print today. His book guides you step by step through his proven formula to build your own customer-focused team. Each step of the way, you learn to improve overall user experience, lower costs and retain your clients.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Launching Assist Training

Practically Perfect PA

Following the success of the Assist Conference a few weeks ago I thought I would put together a more extensive training course for two of our favourite conference topics – Events Management for assistants and Social Media/Apps/Office Tech (I can’t think of a catchy title for this one!). It is a full day training course.

Training 100
article thumbnail

How to Volunteer Abroad (and Great Organizations to Explore)

Success

Before volunteering abroad, you may be trained on how to do a task. Even though you’re volunteering, it’s not free—there are flight costs, lodging and fees associated with the program. More on the cost in a moment.) Plus, there are operational costs for the program that you’re covering with the fee. You could gain skills.

Travel 281
article thumbnail

How to Build a Business Case for Training Requests

All Things Admin

Requesting Training and Professional Development Support from Your Employer. But when that training comes with a large price tag, it’s often out of reach. Find out as much as you can about the training you’re requesting. Find out as much as you can about the training you’re requesting. The solution? Do Your Research.

article thumbnail

5 Must-Have Skills for Progressive Assistants From Joan’s book, Who Took My Pen… Again?

Office Dynamics

Reduce costs. The post 5 Must-Have Skills for Progressive Assistants From Joan’s book, Who Took My Pen… Again? appeared first on Office Dynamics - Executive And Administrative Assistant Training. Teach yourself to think “yes” instead of “no” when listening to others’ ideas. Creative Thinking. Become more organized.

Skills 214
article thumbnail

Ep 126: Ask Me Anything – Questions About The Leader Assistant Book

Go Burrows

In this Ask Me Anything episode of The Leader Assistant Podcast , I do my best to answer the following questions about my book from assistants all over the world: How do you handle negative reviews about your book? How long did it take you to write the book and what kind of hurdles did you experience during the process?