Office Dynamics

AUGUST 6, 2019

An important component to self-management versus stress-management is to set healthy boundaries in the workplace. I was at McCarran Airport in Las Vegas waiting in the security line and was in line to pass my carry on through the screening process. Learning Highlights You will learn: . Purchase Here.

Assertiveness 213

Assertiveness Monster Travel Email 213

Office Dynamics

APRIL 4, 2019

I don’t know what other methods and/or processes to use. Ok, Renee is wondering how does an administrative assistant manage her manager or executive? Does Renee start with managing deadlines, learning how to schedule properly? How do you help your manager get things done? Thank you, everyone!?.

Management 184

Management Administrative Professionals International Training 184

Success

SEPTEMBER 18, 2023

Do: Manage your stress. How you handle high levels of stress can mean the difference between being assertive and poised or being negative and disgruntled. This simple, short pause allows you to really process what they’re saying and show you’re listening. Cody McKibben, Thrilling Heroics 3. Nicole Munoz, Start Ranking Now 4.

Stress 310

Stress Assertiveness Forms 2015 310

Office Dynamics

JUNE 12, 2019

How many times do you ask a manager or someone who is giving you a task, “How soon do you need this?” Early in the day, clarify with your manager(s) what are the most important priorities. Early in the day, clarify with your manager(s) what are the most important priorities. Standardize your processes.

Assertiveness 198

Assertiveness Stress Management Training 198

Office Dynamics

MARCH 13, 2019

We provide executive assistant coaching on everything from being more assertive to professional image, communications, leadership, time management and building a partnership with the executive. We learn how the assistant manages day-to-day processes and make recommendations for greater efficiency when necessary.

Assertiveness 100

Assertiveness Calendars Business Cards Budget 100

Office Dynamics

APRIL 3, 2017

Keep your eyes open for processes that need to be changed or new processes that need to be implemented. If someone is doing something or saying something that is unacceptable to you, then you need to speak up in a professional and assertive manner. I have identified 3 levels of learning. Shake things up! I agree 100%.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Office Dynamics

APRIL 5, 2017

More assertive? Better managing conflict? However, my goal is to help them eliminate habits that aren’t serving them well and introduce new processes, procedure and protocol that will help them be more successful. Learn to be a catalyst for change in your organization and it will catapult your reputation. Joan Burge.

Administrative Professionals 221

Administrative Professionals Assertiveness 2017 Customer Service 221

Office Dynamics

MARCH 18, 2015

This is the best advice you will ever receive on how to build a strategic partnership with your executive, manage their day, and stay on top of the volumes of tasks and projects you have to handle. When it comes to e-mail management, there are various approaches. I want to encourage you to stay with the process.

Management 100

Management Calendars Assertiveness Administrative Professionals 100

Success

JUNE 16, 2022

The simple truth was that because I didn’t know how to manage those personality differences , conflict arose. Because of their action-oriented, driven personality, they do tend to make mistakes early on in the decision-making process. Interestingly, even though I didn’t connect with some people, I did connect with others.

Collaborate 312

Collaborate Stress Assertiveness 2018 312

Eat Your Career

APRIL 22, 2019

Be assertive. When you identify a specific task you can or should take over for your executive, speak up assertively. Breaking it down into bite-sized pieces will make the process more manageable for you and more easily acceptable for your executive. Then, ask explicitly for the trust required to make that happen.

Assertiveness 185

Assertiveness Confidence Training Email 185

Office Dynamics

DECEMBER 7, 2018

I love reading these letters as 1) I see the training we provided truly worked, but more importantly, 2) I learn what executives appreciate—what executives look for in an assistant—and what executives value and observe. Truly wants to understand the business for her own learning to better engage and to help me get in front of things.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

Office Dynamics

FEBRUARY 17, 2019

However, at 26, thanks to an awesome executive, I learned how a strategic partnership should work and I taught every executive after that how to work with me. Maintain your processes even during busy times. You and your executive should have clear processes on every aspect of the typical tasks that need to be performed.

PowerPoint 214

PowerPoint Travel Email Management 214

Office Dynamics

APRIL 20, 2015

I can do what I do today because of what I learned during those 20 years. I have to be extremely organized, deal with multiple personalities, manage my time, gather and process tons of information, be a leader, be assertive, tactfully communicate with other CEOs, consult with CEOs, teach others and the list goes on.

Administrative Professionals 100

Administrative Professionals Assertiveness Administrative Training Skills 100

Office Dynamics

APRIL 25, 2016

It was four full-days of learning and these assistants were hungry to achieve their certification and WCA Certified designation. Every time I have the honor of teaching, I learn new things as well. If you think you have reached your pinnacle, you will not challenge yourself to learn new things or look for new opportunities.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Training 100

Practically Perfect PA

AUGUST 24, 2017

Assertiveness. Learn as much as you can about the topic. Robyn has developed systems and processes around the best way to write minutes and is passionate about sharing these with others who strive to be excellent minute takers. Check out my post here for tips on how to listen for the message. Always take an extra pen.

Skills 188

Skills Assertiveness Agenda 2016 188

Office Dynamics

APRIL 18, 2015

Known for her signature “red lipstick” flair and empowering mantra, Joan will show you how get the unique “edge” that makes you stand out as exceptional in all areas of life (without running yourself ragged in the process!). Learning Highlights. Invite your female friends and fellow colleagues for this life- and career-changing event.

Assertiveness 100

Assertiveness Etiquette Administrative Professionals 2015 100

Office Dynamics

SEPTEMBER 5, 2018

They feel they have been managing calendars or planning meetings forever so why pay attention. For 28 years, I have been teaching assistants to pay attention to the fundamentals such as meeting planning, travel planning, calendar maintenance, organizational skills, follow-up systems, time management, and communications.

Calendars 223

Calendars 2018 Negotiating Skills 223

Office Dynamics

JULY 10, 2018

The meeting is typically a way to evaluate the past year’s project management, acknowledge achievements, receive valuable feedback for performance improvement and create new goals for continued productivity. I’ve spoken with several assistants that have voiced frustration at the standard process.

Goals 202

Goals Stress Filing Email 202

Office Dynamics

JUNE 30, 2014

Are you ready to give up talking to your manager because he or she never listens to you? You need to work on your communications skills and being more assertive to gain attention. Do you have a great idea on how to streamline processes but feel it is an uphill battle getting others to change? Have fun with it! Don’t give up.

Assertiveness 100

Assertiveness Stress Administrative Professionals Training 100

Office Dynamics

NOVEMBER 2, 2012

Taught by Joan Burge , creator and master trainer of the Star Achievement Series® with more than 39 years of administrative expertise and learning and development. Pre-course work will be assigned to prepare the student thus engaging them in the learning process before they arrive. Benefits of attending this course.

Assertiveness 100

Assertiveness Skills Networking Goals 100

Practically Perfect PA

FEBRUARY 24, 2012

Even though my team members didn’t know the processes, I searched out other PAs in the overall department, and invited them to a ‘get to know each other’ lunch. But as diary management can count for a large part of your role – and it was 80% of mine – you have to take matters into your own hands.

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Office Dynamics

AUGUST 29, 2016

People in management positions usually have good reasons for taking certain actions and for making the decisions they make. lack assertiveness. It is your thought process and attitude that controls your internal dragon. Dragons won’t go away unless you learn to face them in a positive fashion. give poor direction.

Gossip 140

Gossip Assertiveness Training International 140

Office Dynamics

APRIL 30, 2018

While traveling gets old after a while and is tiring, I love what I learn when I go on site into an organization. I’ve been doing this for 28 years and I never grow weary of learning, experiencing, and coming home feeling rewarded! That means more can be accomplished in less time – and management is sure to appreciate that.

Administrative Professionals 167

Administrative Professionals Travel Salary Promotion 167

Office Dynamics

MARCH 9, 2018

Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more. I was at the Las Vegas airport in the security line and was in line to pass my carry on through the screening process.

Monster 180

Monster Travel Administrative Professionals Email 180

Allwork

NOVEMBER 23, 2023

Understanding the Collaborating Conflict Mode In a recent interview with me, Kilmann explained that there is no single “best” approach for managing conflict. This mode involves assertively pursuing your own needs while also cooperating to satisfy the other party’s concerns. What is collaborating?

Collaborate 310

Collaborate Policies Assertiveness Skills 310

Office Dynamics

MARCH 10, 2015

Use assertive communication skills to manage these situations. As an attendee of this free webinar, you will learn: How the different types of certifications and alternative education options compare, what really separates a “Certification” from a “Designation,” and why those details matter. Do you hold grudges? Best of luck!

Skills 100

Skills Assertiveness PowerPoint Negotiating 100

Office Dynamics

MAY 1, 2017

A desire to learn in the area you are passionate about. Self-management. What about a process that can increase productivity? Persuasion skills. Enthusiasm. Craft your skill. Good communication skills. Organizational skills. Building a strong network. What have you noticed in your workplace that needs changing?

Administrative Professionals 187

Administrative Professionals Skills Training Administrative Training 187

Office Dynamics

SEPTEMBER 28, 2015

You may not be directly affected by this dragon the dragon can be creating pain for your industry, your employer, managers, executives, and customers. Think lean and streamline processes wherever you can. Therefore, you need to invest in learning (even if your employer can’t support you). Do you know this dragon?

Training 100

Training Promotion Skills Learning 100

Office Dynamics

AUGUST 1, 2016

I was purposely brought in to help these assistants manage change, build strategic partnerships with their managers, learn how to be more proactive, and build peer synergy. Be gentle in your persistence: It’ll reinforce your sincerity, likely earning their trust and a better attitude in the process.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

Office Dynamics

OCTOBER 12, 2015

In preparation for a webinar I held on October 8 called Managing Your Executive’s Day , we sent out a survey and received 700+ responses to the questions “What is your biggest struggle in partnering with your executive?” Executive manages their own email therefore the assistant is out of the loop. #2 That is a terrific response rate.

Calendars 100

Calendars Travel Email Management 100

Stephanie LH Calahan

NOVEMBER 29, 2010

  But it’s only a tool when you understand where and how it originates, and how to effectively manage it.    Just as you can be conditioned to fear certain things, you can learn how to effectively and powerfully respond to fear in just 5 simple steps.   Is there a valuable lesson to be learned? 

2010 100

2010 International Networking Assertiveness 100

Stephanie LH Calahan

MARCH 30, 2011

  You have tried a number of things to manage your time, space and information, but systems and processes just don't stick.  Assertive and demanding one day and then passive the next. ."  Does Joe's situation sound familiar? You know a ton of stuff about the field you're in.   [link].

Self Esteem 100

Self Esteem 2011 Assertiveness Interviewing 100

Office Dynamics

MAY 20, 2015

Known for her signature “red lipstick” flair and empowering mantra, Joan will show you how get the unique “edge” that makes you stand out as exceptional in all areas of life (without running yourself ragged in the process!). Learning Highlights. Learn more about the BIG Life Mastermind and how to join the ‘Wait List.’

International 100

International Learning Assertiveness Goals 100

Office Dynamics

SEPTEMBER 25, 2015

I was fortunate to learn at a young age that daily huddles or brief meetings between an executive and assistant are the most important part of the day and the partnership. If you need suggestions, I list all the items that can be discussed when executives and assistants meet in my Communicating with Your Manager post.

Time Zones 100

Time Zones Calendars Stress Phones 100

Office Dynamics

APRIL 29, 2016

As an attendee, you will learn…. The application process is open to everyone. Do you struggle with getting people to notice you? You can view the replay of our webinar, Getting People to Notice You: Cultivating High Self-Esteem. Why self-promotion is essential for your career—and yet so hard to do.

Self Esteem 100

Self Esteem 2016 Administrative Professionals Expenses 100

The Office Professionals Place

FEBRUARY 24, 2010

Listen with empathy not sympathy and be assertive in your response. ’ Being the professional that you are, you will continue to be cordial, you have been taught a valuable lesson, learn from it and move on. There is a three step process in dealing with a reprimand effectively. Let them have their words. Do not interrupt.

Administrative Professionals 100

Administrative Professionals IAAP 2010 Filing 100

Brilliantly Better

SEPTEMBER 12, 2010

The ultimate project management victory: I crossed off my own death today. I agree it’s a little difficult to understand this concept, especially if you’re coming from a long traditional task management experience. Introducing Assess - Decide - Do my life management framework. For A Liveline Philosophy Forget deadlines.

2010 40

2010 Lifestyle AT&T Dropbox 40