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Focusing on Providing Exceptional Service as an Administrative Professional

Office Dynamics

I have shared several discussions about this topic with my peers throughout my years as an administrative professional. Stating facts about your performance is a form of professionalism and confidence. Providing exceptional service both professionally and personally encourages confidence and growth.

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Beyond the Org Chart: How Procedures Elevate Leadership in Administrative Professionals

All Things Admin

In the evolving 21 st century workplace, the role of administrative professionals (APs) has undergone significant transformation. Gone are the days when their responsibilities were confined to maintaining org charts and existing processes. Needless to say, this entire process has become very near and dear to me.

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Administrative Professionals Not Getting Respect – Ask an Admin

Office Dynamics

Ask an admin is your place to ask your question and have other administrative professionals, from around the world, give you their advice based on their experiences. This administrative professional, Seething in the South, asks us: What do you do? What do you think this seething administrative professional should do?

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The Perfect Executive Assistant—Hard Skills or Soft Skills?

C-Suite Assistants

If you’re looking to hire a new EA or EA/PA, it’s critical to assess the balance needed between “hard” technical skills and “soft” skills, before you start the process. Often, soft executive assistant skills are the difference between an average EA and the perfect EA.

Skills 87
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Core Administrative Skills Always Need Improving

Office Dynamics

I am pretty sure that as you focus on your career this month because of Administrative Professionals Week, you are looking for some awesome earth-shattering, off-the-charts ideas. Now I am going to surprise you by telling you one of the most awesome administrative skills you can work on is being brilliant at the basics.

Skills 228
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Happy Administrative Professionals Week! An Admirable Profession

Office Dynamics

Administrative Professionals Week – Celebrating An Admirable Profession. First, I want to thank my incredible administrative partner who grew into a Vice President at Office Dynamics. The Administrative Profession Is An Admirable Profession. The Administrative Profession Is An Admirable Profession.

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Skills required to be a good minute taker

Practically Perfect PA

Not everyone can be a good minute taker – it’s a definite skill and quite often an art, hence the name of my course, The Art of Minute Taking. There are definite skills required to be a good minute taker and I’ve listed some of them below: Listening. Learn as much as you can about the topic. Good command of the written language.

Skills 188