Office Dynamics

APRIL 25, 2016

I am always impressed at the great ideas people will come up with. Being that Administrative Professionals Day is this week, I would actually like to challenge all administrative professionals to stretch out of their comfort zone this week. Every time I have the honor of teaching, I learn new things as well.

Administrative Professionals 100

Administrative Professionals Assertiveness Skills Training 100

Office Dynamics

DECEMBER 7, 2018

These executive letters are one of the requirements for a Star Achievement Series® participant to receive their CEAP (Certified Executive Administrative Professional) designation. Cultivates professional networks that help us accomplish our goals. Manages peace and harmony; dealing with constant distractions daily.

Assertiveness 180

Assertiveness 2018 Calendars Confidence 180

Office Dynamics

OCTOBER 9, 2018

What is most interesting is that administrative professionals are the ones who are very involved in their executive’s travels yet are not road warriors. While these were written for our administrative professional conference attendees, they can apply to any trip you may whether it be a business trip or vacation.

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Travel Administrative Professionals Restaurants Assertiveness 205

Office Dynamics

MARCH 26, 2018

When you’re a pro at what you do, you understand the importance of managing expectations among the people you support and work within the office. Communication experts agree that replacing “think/feel” with “believe” expresses even more assertiveness and self-confidence to management, colleagues, and clients: “ I believe you’re right.”

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Assertiveness Confidence Management Skills 187

Practically Perfect PA

AUGUST 24, 2017

Nobody readily puts up the hand to take minutes and those of us who do sometimes fear the job because of the expectation that is put on us to produce discussions accurately. Assertiveness. Minute takers must have the confidence to be able to speak up in a meeting (where appropriate) and clarify points. Organisation.

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Skills Assertiveness Agenda 2016 188

Office Dynamics

APRIL 17, 2015

<Guest Post by Courtney Clark> Don’t you hate that feeling when stress starts to build up, until you reach your boiling point and you feel like you just can’t take it any more? You vent to your friends, your family, or other administrative professional colleagues, who understand the pressure of your job.

Administrative Professionals 100

Administrative Professionals Stress Assertiveness 2015 100

Office Dynamics

APRIL 18, 2015

Sign up today and you’ll receive: Admission to the live event with Joan on May 7 at 10 a.m. A powerful affirmation that will help you approach setbacks with a sense of grace and empowerment—so you never again cower at life’s challenges. Stop letting the “busyness” of life run the show. Step into your BIG and bold life NOW. Pacific Time.

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Assertiveness Etiquette Administrative Professionals 2015 100

My EA Career

APRIL 4, 2023

As an Executive Assistant, Personal Assistant or Administrative Professional, your role is critical in supporting your organisation and your colleagues. While it’s essential to be professional and respectful as an Administrative Assistant, it’s crucial to remember that you are not a servant.

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Administrative Professionals Confidence Skills Expenses 52

Eat Your Career

APRIL 22, 2019

Be assertive. When you identify a specific task you can or should take over for your executive, speak up assertively. Breaking it down into bite-sized pieces will make the process more manageable for you and more easily acceptable for your executive. Don’t give up just because you heard “no” the first time around.

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Assertiveness Confidence Training Email 185

Office Dynamics

APRIL 30, 2018

Observing administrative professionals at work is one of my greatest moments. Organizations are communicating that it is time to “step up your game” or you may not be in the game in months to come. That means more can be accomplished in less time – and management is sure to appreciate that. Make money.

Administrative Professionals 167

Administrative Professionals Travel Salary Promotion 167

Office Dynamics

DECEMBER 13, 2012

Now is the time to stock up on all you need for holiday gifting and pay zilch for shipping! Get a copy for every administrative professional in your organization. What if you perceive yourself as being assertive but not everyone agrees? You may, for example, be demure when dealing with a group of upper management people.

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Assertiveness Administrative Professionals Gifts Holidays 100

Office Dynamics

NOVEMBER 19, 2015

Part of what we do is provide tools and services to administrative professionals to enhance the quality of their work-life that promote administrative excellence. We offer high level coaching, onsite workshops, an annual conference for administrative excellence, an executive assistant boot camp and more.

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Training Administrative Professionals 2015 AT&T 100

Eat Your Career

DECEMBER 5, 2016

Earlier this year, I was asked to emcee one of the largest conferences in the world for administrative professionals, APC. It means smiling, speaking articulately and assertively, looking people in the eye, and managing your physical presence. You can’t talk a big game and not back it up with tangible proof.

Confidence 100

Confidence Assertiveness Collaborate Administrative Professionals 100

Office Dynamics

MARCH 21, 2017

Administrative professionals are always asking us what it takes to really stand out in the workplace. A “paradigm” is simply a mindset, but it plays an important role in how you show up in the workplace. Or are you letting your professional reputation be shaped unintentionally? Shift Your Paradigm.

Skills 203

Skills Administrative Professionals 2017 Training 203

Office Dynamics

APRIL 30, 2015

Did you have the most incredible Administrative Professionals’ Week this year? IAAP teamed up with Staples to #CelebrateAdmins. Business Management Daily had a daily free download or gift. Here’s a recap of the great content that was discussed this month: 10 Steps to Supporting Multiple Managers (4/1/2015).

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2015 Administrative Professionals OfficeTeam Staples 100

Office Dynamics

DECEMBER 8, 2015

One of the most common complaints we hear from modern administrative professionals is that they feel busy—overwhelmed even—but they still aren’t really being utilized. Strategies for successfully managing up and getting your executive(s) to delegate more. How to manage up. The problem? Sound familiar?

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Administrative Professionals Training Management Learning 100

Office Dynamics

JUNE 30, 2014

We specialize in professional training, development and information for administrative professionals and their executives. No matter how frustrated or discouraged you might feel, don’t give up. Are you ready to give up talking to your manager because he or she never listens to you? Don’t give up.

Assertiveness 100

Assertiveness Stress Administrative Professionals Training 100

Office Dynamics

MAY 1, 2017

I hope everyone has recuperated from an exciting Administrative Professionals Week. On Wednesday, April 26 I hosted a Facebook Live where I spoke about what I love about the administrative profession and gave tips on how to shine in the profession. I wanted to only focus on the administrative profession. Self-management.

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Administrative Professionals Skills Training Administrative Training 187

Office Dynamics

MARCH 9, 2018

Under that umbrella, we addressed topics such as self-management vs. stress management, learning specific difficult people types and how to handle each of them, the benefits of conflict and much more. Related: Set Healthy Boundaries Webinar for Administrative Professionals. Addressing boundaries.

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Monster Travel Administrative Professionals Email 180

Office Dynamics

OCTOBER 26, 2016

Just over a week ago, I had the honor of attending the Office Dynamics Annual Conference for Administrative Excellence. As a proud former administrative professional, I consider myself intimately familiar with the unique challenges—and unique rewards—of the field. People are always more comfortable with silence.

Assertiveness 100

Assertiveness Administrative Professionals Gifts Training 100

Office Dynamics

APRIL 21, 2016

But, they might look the other way if a higher up were acting unethically. . The negotiator is someone who usually tries to make up the rules as she/he goes along. Beginning in May, she will be a contributor for Admin Pro – a monthly newsletter for administrative professionals.

Administrative Professionals 100

Administrative Professionals Negotiating IAAP Expenses 100

Bonnie Low Kramen

JANUARY 27, 2021

It takes real courage to speak truth to power and to stand up for the issues that matter to us. Have the courage to show up, stand up, and speak up. Speaking up does not have to be loud or nasty or aggressive. In fact, the most effective assertiveness happens calmly, factually, and directly. Unfriend them.

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2021 2020 Administrative Professionals Assertiveness 52

Office Dynamics

NOVEMBER 2, 2012

Joan Burge designed the course materials with follow-up activities and assessments to be completed outside of class time. Action Items and Follow-up Activities extend learning beyond the class room and empower students to self-develop. Manage and prioritize tasks. Star Savers™ provide quick tips that can be applied right away.

Assertiveness 100

Assertiveness Skills Networking Goals 100

Office Dynamics

APRIL 26, 2016

If you’ve hiked to a plateau, you know it can be a great place to rest and soak up the surrounding scenery. Approach your manager about taking on increased responsibilities. If your workload is unreasonable, accept that there’s no shame in making the business case to your manager for assistance or some reallocation of workload.

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Mentoring Administrative Professionals Negotiating Budget 100

Office Dynamics

OCTOBER 3, 2010

Joan continued, “When we think about our future, we need to think like immigrants so that we can create a better future for ourselves and the next generation coming up.” “But Joan began by stating that administrative business partners are NOT the secretaries of the past. “I By Nancy Fraze, Reporter in the Field. Responsibilities.

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Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

Joan continued, “When we think about our future, we need to think like immigrants so that we can create a better future for ourselves and the next generation coming up.” “But Joan began by stating that administrative business partners are NOT the secretaries of the past. “I By Nancy Fraze, Reporter in the Field. Responsibilities.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

JANUARY 23, 2017

Throughout my career as an employee—a few decades ago—I had the need to voice my opinion to my manager, colleague, vendors, peers, and others. The caution is just because someone has the courage to speak up, it doesn’t mean they are presenting it in a way that will be acceptable to the receiver. We all experience this in the workplace.

Self Esteem 100

Self Esteem Administrative Professionals Skills Management 100

The Office Professionals Place

MAY 21, 2010

Friday, May 21, 2010 The Office Professionals Code of Conduct In every aspect of business, there is a Code of Conduct. In order to be successful office professionals, we have to live up to that code of conduct. Below is the office professionals code of conduct. I will seek results and be detail oriented.

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Administrative Professionals Filing IAAP Assertiveness 100

Office Dynamics

MARCH 24, 2016

As an administrative professional, you probably think of yourself as an employee. We’re thrilled that Daren will also be a keynote speaker at the Office Dynamics 23rd Annual Conference for Administrative Excellence in October! The 8 fundamental characteristics of an owner (and simple tools for determining how you measure up).

Self Esteem 100

Self Esteem Administrative Professionals 2016 Gifts 100

Office Dynamics

APRIL 18, 2017

For some, it involves climbing to the next level, becoming a “senior” support staff member or an administrative manager. Regardless of what path you’re on, if you’re interested in moving up the ladder as an assistant, there are several strategies to better position yourself for success. Take the Lead & Self-Manage.

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Mentoring Promotion 2017 Skills 198

Office Dynamics

APRIL 26, 2017

Several years ago at the Office Dynamics Annual Conference for Administrative Excellence , we had 249 assistants collaborate on how an assistant could add more value at work when he or she is already adding value. The group came up with over 400 ideas which later became the now Amazon-best-seller, Who Took My Pen.

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2017 Goals Collaborate Training 230

Office Dynamics

MARCH 10, 2015

Use assertive communication skills to manage these situations. Use these strategies to improve relationships, get work done, persuade others, negotiate, create win-win situations, and be seen as a world-class administrative professional. Hidden anger or resentment will create barriers. Best of luck! Pacific Time).

Skills 100

Skills Assertiveness PowerPoint Negotiating 100

Office Dynamics

NOVEMBER 22, 2016

And in my nearly 20 years around the administrative staffing industry, I had heard only fantastic things about the conference. So did the revolutionary event live up to its billing? Step up to the plate and try something new. It was the first time my company OfficeTeam was participating in the event. Without a doubt.

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OfficeTeam Learning Administrative Professionals Customer Service 100

Office Dynamics

OCTOBER 1, 2015

Management and administrative support professionals, as all employees, feel like they don’t have enough hours in the day to complete their work. Plus, the downside is that executives and managers have to share delegating their workload to the Assistant thus keeping projects or basic tasks on their plate.

Administrative Professionals 100

Administrative Professionals Fax Email 2015 100

Office Dynamics

AUGUST 1, 2016

Recently, I was conducting a full-day workshop for administrative professionals at a large organization. I was purposely brought in to help these assistants manage change, build strategic partnerships with their managers, learn how to be more proactive, and build peer synergy. Try to empathize, even a little.

Administrative Professionals 100

Administrative Professionals Training AT&T Confidence 100

Office Dynamics

APRIL 29, 2016

Many of you stepped up and shared some of your own notes, questions and links to help me recreate what was lost. Questions from your admin peers: Administrative Professional blogs, Facebook, and Linked In resources. Put your talents on display…in the right way! Thank you for that. What are your favorites?

Self Esteem 100

Self Esteem 2016 Administrative Professionals Expenses 100

Laughing all the Way to Work

JULY 30, 2008

As an administrative assistant I manage my boss's practice so he can do his job. I draft letters, schedule his time, set reminders for deadlines, bring forward items, make travel arrangements, make some business decisions, arrange conferences, manage client relations and some bookkeeping. But how can we help? Are we ready?

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Assertiveness Keyboards Filing Administrative Professionals 100