Expert insights. Personalized for you.
Getting things done in the workplace is one of my favorite topics to speak on and write about. I have been passionate about this topic for 28 years. MORE
Most of the time assistants tell me they can’t attend our conference for administrative assistants or training because of budget cuts or not getting financial support. Sometimes it really is a budget issue. I understand that perfectly as a business owner and CEO. MORE
Being an Administrative or Executive Assistant is not always a walk in the park. There is always a fire to be put out, there is the juggling of 9,000 different tasks, and sometimes you are an assistant to more than one executive or manager. MORE
Have you created your own career portfolio or read about how to create one? If you attended the 25 th Annual Conference for Administrative Excellence you had the opportunity to attend a career portfolio breakout session with Joan Burge and create a beginner’s copy of your own. MORE
Last week Office Dynamics International turned 29! I can’t believe my company is 29 years old. It has not been an easy journey, especially since I started a niche business of specialized training for administrative professionals of every title, age, and experience level. MORE
Life is too short to let things get to you, but sometimes it happens. Sometimes things are going so fast and so much is happening we all of a sudden think, “Whoa, what just happened?”. Then comes the stress and we quickly become one of the “office dragons” that we don’t like very much. MORE
I recently received an email from Joan in her trademark professional encouraging style. I realize many of you received this email and maybe additional emails celebrating Administrative Professionals Day and our profession. MORE
A meeting planner by MY definition is the go-to person and should be a key member of the design (or planning) team within an organization — be it corporate, association or otherwise — charged with the responsibility of planning and executing a meeting or special event. MORE
Several years ago, I came up with Adminology. It was a formula for success for assistants. I still teach Adminology in our World Class Assistant™ certification and designation course because it never changes. Just bear with me as I explain this to you as it will all come together. MORE
As administrative assistants and executive assistants, we all know there are a hundred moving parts in business. There is constant change, new projects and ideas, rework, barriers, coordinating multiple people and meetings, travel, and more. MORE
With more and more companies expanding the reach of their market across the country and even the globe, the role of the business travel planner has become increasingly important. MORE
Establishing rapport is critical to attaining successful business and personal relationships. While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills. MORE
A meeting planner by MY definition is the go-to person within an organization – be it corporate, association or otherwise – charged with the responsibility of planning and executing a meeting or special event. MORE
It is no secret that Joan Burge and the Office Dynamics team believes in continuous education and training so we wanted to provide you with several resources that give you access to free education and training. Educational Video Library. MORE
Today, I thought I’d take a little different spin and share with you an excerpt from a chapter in my newest book for assistants, Joan’s Greatest Administrative Secrets Revealed. In my early days as a secretary I didn’t know how to teach my executives how to work with me or what I needed. MORE
Your office environment is a mix of workers and trailblazers, and the two have nothing to do with titles. Workers tend to know their job and only their job. They work with their heads down. MORE
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below. April M. MORE
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats. What exactly am I talking about? MORE
. For more than 15 years I have been teaching assistants how to build a strategic partnership with their executives. I especially spend a lot of time on this topic in my World Class Assistant™ designation course. MORE
An administrative conference should feed your brain and soul! MORE
Some executive assistants have it. Some executive assistants don’t. What is it, you ask? That intangible, invaluable “wow” factor. Here’s the good news: It’s a learnable trait! Anyone can develop their own unique wow factor. MORE
Optimization is like administrative skills and attitudes on steroids (in a good way!). Optimization means to enhance the effectiveness of something; to make something function at its best. MORE
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below. Emily K. MORE
Welcome to another question for Ask an Admin. This is where the executive assistant and administrative assistant can submit any question they have and their peers will answer the question based on their previous experience. MORE
You are a top-performing, high-achieving administrative assistant who has accomplished much. You have the fundamentals down pat and even demonstrate advanced skill sets. So where do you go from here? What might be missing from your bag of skills? MORE
We live in a day and age that has forgotten which word comes first in the phrase, “business casual.” Too many professionals lose focus of their lofty career goals in the day-to-day grind. MORE
In part one of “ Empowering Tips ” I mentioned that the word Empower is not only the theme of the 26 th Annual Conference for Administrative Excellence , it is also used in a variety of situations and conversations. MORE
Year after year, one of the biggest struggles executive assistants report to me is effective time management. Let’s face it: your days are chaotic. You’re pulled in a million different directions, and many of you have multiple leaders to support. MORE
Office Dynamics has put together a list of books for administrative assistants and executive assistants that will help you with your professional development and personal life. MORE
The word communicate is derived from the Latin word, communis , meaning commonness. When we are communicating, we are trying to establish commonness with others. MORE
Suppose you’re writing a sensitive email, article, or letter—one that’s extremely important in your world. The message must be as clear and concise as possible. Ask these five questions and follow the examples to make changes that will immediately improve your prose. MORE
I created the above visual as an image of the ideal situation between an executive and their assistant, especially when it comes to communication. Because of all the technology today, assistants have a very hard time staying “in the loop.” MORE
I have grown to love speaking on and teaching assistants about emotional intelligence. This definitely is a skill every assistant needs to know. This is a skill you can use every single day! MORE
An important component to self-management versus stress-management is to set healthy boundaries in the workplace. In this article what kind of boundaries and with whom. MORE
Managing multiple managers can be daunting. But that is the norm today. 90% of administrative and executive assistants support more than 1 person. It is a luxury if you only support one executive or manager. I know some administrative assistants who support an entire department of 60. MORE
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below. MORE
Meetings, meeting, and more meetings! In spite of all the technology, meetings have not gone away. MORE
Christine N. Asks: I’m finally getting around to creating my Administrative Professional Protocol Manual but I’m not sure if it should print everything out in a 3 ring binder (using dividers), using a One Note document, having it electronically in an online file or all of the above. MORE
We all know how hard it is to mentally get back in our work mode after a holiday—especially a long holiday like Christmas season. Here are some tips to help assistants refocus on business and their priorities. MORE
In wanting to cover many aspects of a topic, business writers sometimes throw down so many variables that readers have no way to gauge the importance of each. They feel weighed down trying! Look at these examples: The professor included and provided a methodology for continuing the effort. MORE
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below. MORE
Great administrators are known as those who do their best, work at the top of their game and who work like they are in a profession of choice. One of the strongest ways to send that message is when you choose to certify. Certification is a choice to complete a full program of study. MORE
With the plethora of offerings for administrative training and development, there is also a lot of confusion. People are throwing around terminology that can be confusing to the purchaser. MORE
Organization skills for administrative assistants are one of the most valuable skills to have as an administrative assistant. Without the ability to organize your work and your resources, you could be twisting in the wind in no time. MORE
Office Dynamics
JANUARY 16, 2020
Your office environment is a mix of workers and trailblazers, and the two have nothing to do with titles. Workers tend to know their job and only their job. They work with their heads down.
Office Dynamics
JANUARY 7, 2020
We all know how hard it is to mentally get back in our work mode after a holiday—especially a long holiday like Christmas season. Here are some tips to help assistants refocus on business and their priorities.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Office Dynamics
JANUARY 3, 2020
We live in a day and age that has forgotten which word comes first in the phrase, “business casual.” Too many professionals lose focus of their lofty career goals in the day-to-day grind.
Office Dynamics
AUGUST 7, 2019
I created the above visual as an image of the ideal situation between an executive and their assistant, especially when it comes to communication. Because of all the technology today, assistants have a very hard time staying “in the loop.”
Office Dynamics
AUGUST 20, 2019
Some executive assistants have it. Some executive assistants don’t. What is it, you ask? That intangible, invaluable “wow” factor. Here’s the good news: It’s a learnable trait! Anyone can develop their own unique wow factor.
Office Dynamics
AUGUST 28, 2019
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below. April M.
Office Dynamics
MAY 14, 2019
An administrative conference should feed your brain and soul!
Office Dynamics
AUGUST 22, 2019
A meeting planner by MY definition is the go-to person and should be a key member of the design (or planning) team within an organization — be it corporate, association or otherwise — charged with the responsibility of planning and executing a meeting or special event.
Office Dynamics
NOVEMBER 12, 2019
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats. What exactly am I talking about?
Office Dynamics
OCTOBER 2, 2019
With more and more companies expanding the reach of their market across the country and even the globe, the role of the business travel planner has become increasingly important.
Office Dynamics
AUGUST 14, 2019
I have grown to love speaking on and teaching assistants about emotional intelligence. This definitely is a skill every assistant needs to know. This is a skill you can use every single day!
Office Dynamics
MAY 21, 2019
Most of the time assistants tell me they can’t attend our conference for administrative assistants or training because of budget cuts or not getting financial support. Sometimes it really is a budget issue. I understand that perfectly as a business owner and CEO.
Office Dynamics
DECEMBER 11, 2019
Optimization is like administrative skills and attitudes on steroids (in a good way!). Optimization means to enhance the effectiveness of something; to make something function at its best.
Office Dynamics
AUGUST 1, 2019
Great administrators are known as those who do their best, work at the top of their game and who work like they are in a profession of choice. One of the strongest ways to send that message is when you choose to certify. Certification is a choice to complete a full program of study.
Office Dynamics
JULY 20, 2019
In part one of “ Empowering Tips ” I mentioned that the word Empower is not only the theme of the 26 th Annual Conference for Administrative Excellence , it is also used in a variety of situations and conversations.
Office Dynamics
MARCH 19, 2019
Office Dynamics has put together a list of books for administrative assistants and executive assistants that will help you with your professional development and personal life.
Office Dynamics
AUGUST 6, 2019
An important component to self-management versus stress-management is to set healthy boundaries in the workplace. In this article what kind of boundaries and with whom.
Office Dynamics
APRIL 18, 2019
Meetings, meeting, and more meetings! In spite of all the technology, meetings have not gone away.
Office Dynamics
AUGUST 5, 2019
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below.
Office Dynamics
SEPTEMBER 12, 2019
Christine N. Asks: I’m finally getting around to creating my Administrative Professional Protocol Manual but I’m not sure if it should print everything out in a 3 ring binder (using dividers), using a One Note document, having it electronically in an online file or all of the above.
Office Dynamics
NOVEMBER 19, 2019
A meeting planner by MY definition is the go-to person within an organization – be it corporate, association or otherwise – charged with the responsibility of planning and executing a meeting or special event.
Office Dynamics
APRIL 18, 2019
Organization skills for administrative assistants are one of the most valuable skills to have as an administrative assistant. Without the ability to organize your work and your resources, you could be twisting in the wind in no time.
Office Dynamics
SEPTEMBER 13, 2019
In wanting to cover many aspects of a topic, business writers sometimes throw down so many variables that readers have no way to gauge the importance of each. They feel weighed down trying! Look at these examples: The professor included and provided a methodology for continuing the effort.
Office Dynamics
JULY 23, 2019
. For more than 15 years I have been teaching assistants how to build a strategic partnership with their executives. I especially spend a lot of time on this topic in my World Class Assistant™ designation course.
Office Dynamics
SEPTEMBER 3, 2019
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below. Emily K.
Office Dynamics
JULY 30, 2019
Year after year, one of the biggest struggles executive assistants report to me is effective time management. Let’s face it: your days are chaotic. You’re pulled in a million different directions, and many of you have multiple leaders to support.
Office Dynamics
JUNE 12, 2019
Getting things done in the workplace is one of my favorite topics to speak on and write about. I have been passionate about this topic for 28 years.
Office Dynamics
JULY 12, 2019
Suppose you’re writing a sensitive email, article, or letter—one that’s extremely important in your world. The message must be as clear and concise as possible. Ask these five questions and follow the examples to make changes that will immediately improve your prose.
Office Dynamics
APRIL 9, 2019
Managing multiple managers can be daunting. But that is the norm today. 90% of administrative and executive assistants support more than 1 person. It is a luxury if you only support one executive or manager. I know some administrative assistants who support an entire department of 60.
Office Dynamics
AUGUST 13, 2019
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below.
Office Dynamics
JANUARY 16, 2019
The word communicate is derived from the Latin word, communis , meaning commonness. When we are communicating, we are trying to establish commonness with others.
Office Dynamics
JANUARY 29, 2019
Welcome to another question for Ask an Admin. This is where the executive assistant and administrative assistant can submit any question they have and their peers will answer the question based on their previous experience.
Office Dynamics
JUNE 17, 2019
Last week Office Dynamics International turned 29! I can’t believe my company is 29 years old. It has not been an easy journey, especially since I started a niche business of specialized training for administrative professionals of every title, age, and experience level.
Office Dynamics
OCTOBER 2, 2018
Being an Administrative or Executive Assistant is not always a walk in the park. There is always a fire to be put out, there is the juggling of 9,000 different tasks, and sometimes you are an assistant to more than one executive or manager.
Office Dynamics
APRIL 25, 2019
Establishing rapport is critical to attaining successful business and personal relationships. While everyone must competently use today’s information technology tools, too many of us are ignoring the proven importance and effectiveness of interpersonal communication skills.
Office Dynamics
JANUARY 15, 2019
Life is too short to let things get to you, but sometimes it happens. Sometimes things are going so fast and so much is happening we all of a sudden think, “Whoa, what just happened?”. Then comes the stress and we quickly become one of the “office dragons” that we don’t like very much.
Office Dynamics
APRIL 24, 2019
I recently received an email from Joan in her trademark professional encouraging style. I realize many of you received this email and maybe additional emails celebrating Administrative Professionals Day and our profession.
Office Dynamics
MAY 7, 2019
With the plethora of offerings for administrative training and development, there is also a lot of confusion. People are throwing around terminology that can be confusing to the purchaser.
Office Dynamics
JUNE 6, 2019
You are a top-performing, high-achieving administrative assistant who has accomplished much. You have the fundamentals down pat and even demonstrate advanced skill sets. So where do you go from here? What might be missing from your bag of skills?
Office Dynamics
JANUARY 26, 2019
As administrative assistants and executive assistants, we all know there are a hundred moving parts in business. There is constant change, new projects and ideas, rework, barriers, coordinating multiple people and meetings, travel, and more.
Office Dynamics
NOVEMBER 10, 2018
It is no secret that Joan Burge and the Office Dynamics team believes in continuous education and training so we wanted to provide you with several resources that give you access to free education and training. Educational Video Library.
Office Dynamics
FEBRUARY 17, 2019
Today, I thought I’d take a little different spin and share with you an excerpt from a chapter in my newest book for assistants, Joan’s Greatest Administrative Secrets Revealed. In my early days as a secretary I didn’t know how to teach my executives how to work with me or what I needed.
Office Dynamics
JANUARY 4, 2019
Have you created your own career portfolio or read about how to create one? If you attended the 25 th Annual Conference for Administrative Excellence you had the opportunity to attend a career portfolio breakout session with Joan Burge and create a beginner’s copy of your own.
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