Expert insights. Personalized for you.
“I’m not expecting Shakespeare.” Your boss or colleague has probably said something along these lines after asking for a memo or briefing on a tight timeline. Business communication should be quick, precise, and easily digestible. Deadlines aren’t negotiable and accuracy is vital. MORE
I have been fortunate to gain a three-dimensional view of communication between executives and assistants: I was an assistant for 20 years thus understanding what I needed from my executive so I could be effective. I worked with a variety of managers and executives, each with different personalities and communication styles. Since 1990, I have been the CEO of my own company and have worked with several of my own assistants. MORE
More words don’t always translate into more meaning. That’s why it’s important to avoid wordiness in your writing, especially in a business setting. Your colleagues’ and customers’ time is precious. They need to know what you offer, need, or suggest quickly and concisely. MORE
One of the most common struggles amongst administrative professionals and their executives is a disconnect. MORE
Most of the time assistants tell me they can’t attend our conference for administrative assistants or training because of budget cuts or not getting financial support. Sometimes it really is a budget issue. I understand that perfectly as a business owner and CEO. But often, it’s just lack of knowing how to sell the conference to the executive. Have the courage to go after what you want. That in itself is a learning experience. Below are strategies that really work. MORE
Take a good, long look around your office (or, if you’re still working remotely, around your Zoom room). How many successful executive assistants do you see? Who is at the pinnacle of growth, productivity, and success? Are you one of those successful administrative assistants? MORE
Now more than ever, clarity in communication is important. We’re all adapting to more virtual meetings and a great deal more email communication. Documents that were discussed around a meeting table and then edited by a single person now make their way to multiple colleagues via email. MORE
In an ever-changing world consumed by apps, devices, and software, some administrative assistants think that their experience can be measured by their technical savvy. MORE
In 2020, assistants faced an array of challenges in the workplace. This year has already shown to be just as challenging. Your ability to thrive and navigate through the uncertainties thrown your way will require a particular skill set – timeless skills. MORE
Successful businesses around the world spend enormous amounts of time and money developing a brand that sets them apart and tells their story. Their marketing departments consider every little detail, from logos to font style, from signature colors to tone of communication. MORE
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below. MORE
The world around us is in a state of pandemonium. The threat of Coronavirus has highlighted our greatest fears and worst nightmares. Its tentacles have a firm chokehold on the economy, and basic infrastructures are grinding to a halt. MORE
There’s a saying that success is 5% strategy and 95% mindset. When you set your mind to improving your job skills, you take control of your life to reach your full potential. It results in you performing at your optimum level. That leads to opportunities for your career advancement. MORE
Rare and unusual times have presented themselves as a result of the onset of Coronavirus COVID-19. As an office, we learned just how many Assistants across the nation and world have become impacted. While we anticipated learning of non-essential business closures leading to working from home, we did not anticipate the high number of Assistants around the world struggling with the uncertainties, isolation and communication barriers brought on by the circumstances. MORE
In life and our professions, we are going to experience chaos. Whether as a result of organizational restructuring, economic downturns, family hardship or otherwise. MORE
A meeting planner by MY definition is the go-to person within an organization – be it corporate, association or otherwise – charged with the responsibility of planning and executing a meeting or special event. Not all people who plan meetings are “meeting planners,” nor do all meeting planners start out their careers as meeting planners. MORE
Your office environment is a mix of workers and trailblazers, and the two have nothing to do with titles. Workers tend to know their job and only their job. They work with their heads down. MORE
To Our Clients and Colleagues: 30 years is a long time to sustain and build a business in a very unique niche. one that I created. administrative training and development. There have been many ups and downs over the years but I would not have chosen any other path. MORE
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats. What exactly am I talking about? MORE
Many assistants hear self-management and perceive it as the ability to not rely on their executive to move forward with projects. After all, the ability to think on your feet comes with the job title of an assistant. Self-management is more than being self-sufficient. MORE
Office Dynamics International is celebrating its 30th anniversary this year. Since 1990, we have provided rich resources for administrative professionals around the world. As you can imagine, we have covered thousands of assistant-focused topics over the decades. MORE
Did you know that bad grammar can ruin a good message? You could be missing opportunities to get your point across because your readers have to wade through awkward sentences that set their teeth on edge. MORE
A natural reaction to change is fear of the unknown. Many assistants would much rather stay in their comfort zones where they feel safe and secure. However, change is a must if we want to grow in our careers, in our relationships, and as a person. MORE
Because your writing reflects your credibility, you want to craft your messages as effectively as possible. You can immediately improve it by applying these five points. Make your opening sentence compelling. It starts with knowing your reader—a boss, a coworker, a customer. MORE
I would like to address the recent article that appeared in the Wall Street Journal on January 18, 2020 by Rachel Feintzeig regarding The Vanishing Executive Assistant. First, I have been entrenched in the administrative profession for 50 years. MORE
An administrative conference should feed your brain and soul! You have finally gotten the approval to attend an administrative conference, maybe you have decided to invest in yourself by attending an administrative conference but choosing the best administrative assistant or executive assistant conference is no easy task. Attending an administrative conference is a big investment of your time and money. You should choose wisely. MORE
Are you in the market for a new job? You’re not alone. Recent events have led to a rise in job seekers, which means more competition. So, how do you stand out in a saturated market in which employers are receiving resumes by the minute? MORE
A Recap of Our First-Ever Virtual Conference for Administrative Assistants Our first-ever virtual conference for administrative assistants had so many monumental moments and nuggets of information. MORE
A stellar career portfolio captures your progressing skill levels, professional recognition, career enhancements, development activities, and impressive accomplishments. MORE
Working with people has its pros and cons. When you work with others you are able to bounce around ideas, collaborate, get feedback, and share knowledge. However, when you work with difficult people, you may experience resistance. MORE
We live in a day and age that has forgotten which word comes first in the phrase, “business casual.” Too many professionals lose focus of their lofty career goals in the day-to-day grind. MORE
Sunday, March 8. In a recent interview, I was asked, “What motivates you to be an Administrative Professional Trainer and Coach”? I made it clear: I am passionate about my career of choice. MORE
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below. MORE
A “work” family is similar to a “home life” family in many ways. Both families should have shared values, identify their top priorities, have common goals, and write a mission statement by which they live. It is difficult to work with or live with people who do not have the same value system as you. MORE
We all know that communication is the cornerstone of any organization’s success. It is even more important in times of crisis. So how can you effectively communicate with your executive, colleagues, and partners while being sensitive to interpretations and time constraints? MORE
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below. MORE
Ways to Improve Your Organizational Skills as an Administrative Assistant It is incredibly difficult, if not impossible, to thrive in chaos. It feels disorganized, unscheduled, and without direction. MORE
I created the above visual as an image of the ideal situation between an executive and their assistant, especially when it comes to communication. Because of all the technology today, assistants have a very hard time staying “in the loop.” When an assistant is aware of what is going on or what is on the horizon, she or he can better anticipate, be proactive, plan better, foresee barriers, look more professional, and reduce stress. MORE
Not all people who plan meetings are “meeting planners,” nor do all meeting planners start out their careers as meeting planners. MORE
Have you ever come across someone whose decorum is composed amidst the chaos? Their organizational skills, attitude, and outlook seem unscathed. It’s likely that the person you see before you developed those traits over time and has chosen to be resilient regardless of what lies ahead. MORE
In the ever-evolving administrative profession, a topic of recent interest has been training, certification, and designations. Many top-notch organizations are looking to the future with an eye towards optimization and growth. MORE
We all know how hard it is to mentally get back in our work mode after a holiday—especially a long holiday like Christmas season. Here are some tips to help assistants refocus on business and their priorities. MORE
With all the buzz technology and workplace trends generate, it’s easy to forget that the foundation of every administrative professional should be built on timeless skills. Failing to develop these critical cornerstones for administrative assistants often means failure to thrive and succeed. MORE
Planning and executing meetings and events is no easy task and requires a PLAN and a PROCESS and a TEAM of experts to make it happen and for it to be deemed a success. If you fail to plan appropriately, you are setting yourself up to fail and who wants to do that? Not me and hopefully not you. MORE
Office Dynamics
APRIL 16, 2021
A “work” family is similar to a “home life” family in many ways. Both families should have shared values, identify their top priorities, have common goals, and write a mission statement by which they live. It is difficult to work with or live with people who do not have the same value system as you.
Office Dynamics
APRIL 15, 2021
In 2020, assistants faced an array of challenges in the workplace. This year has already shown to be just as challenging. Your ability to thrive and navigate through the uncertainties thrown your way will require a particular skill set – timeless skills.
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Office Dynamics
FEBRUARY 17, 2021
In the ever-evolving administrative profession, a topic of recent interest has been training, certification, and designations. Many top-notch organizations are looking to the future with an eye towards optimization and growth.
Office Dynamics
JANUARY 21, 2020
I would like to address the recent article that appeared in the Wall Street Journal on January 18, 2020 by Rachel Feintzeig regarding The Vanishing Executive Assistant. First, I have been entrenched in the administrative profession for 50 years.
Office Dynamics
AUGUST 13, 2020
In an ever-changing world consumed by apps, devices, and software, some administrative assistants think that their experience can be measured by their technical savvy.
Office Dynamics
MARCH 11, 2020
The world around us is in a state of pandemonium. The threat of Coronavirus has highlighted our greatest fears and worst nightmares. Its tentacles have a firm chokehold on the economy, and basic infrastructures are grinding to a halt.
Office Dynamics
MAY 14, 2020
Have you ever come across someone whose decorum is composed amidst the chaos? Their organizational skills, attitude, and outlook seem unscathed. It’s likely that the person you see before you developed those traits over time and has chosen to be resilient regardless of what lies ahead.
Office Dynamics
JUNE 1, 2020
Office Dynamics International is celebrating its 30th anniversary this year. Since 1990, we have provided rich resources for administrative professionals around the world. As you can imagine, we have covered thousands of assistant-focused topics over the decades.
Office Dynamics
JULY 10, 2020
Did you know that bad grammar can ruin a good message? You could be missing opportunities to get your point across because your readers have to wade through awkward sentences that set their teeth on edge.
Office Dynamics
JUNE 30, 2020
Working with people has its pros and cons. When you work with others you are able to bounce around ideas, collaborate, get feedback, and share knowledge. However, when you work with difficult people, you may experience resistance.
Office Dynamics
MAY 21, 2020
A natural reaction to change is fear of the unknown. Many assistants would much rather stay in their comfort zones where they feel safe and secure. However, change is a must if we want to grow in our careers, in our relationships, and as a person.
Office Dynamics
MARCH 25, 2020
Rare and unusual times have presented themselves as a result of the onset of Coronavirus COVID-19. As an office, we learned just how many Assistants across the nation and world have become impacted. While we anticipated learning of non-essential business closures leading to working from home, we did not anticipate the high number of Assistants around the world struggling with the uncertainties, isolation and communication barriers brought on by the circumstances.
Office Dynamics
MARCH 6, 2020
Sunday, March 8. In a recent interview, I was asked, “What motivates you to be an Administrative Professional Trainer and Coach”? I made it clear: I am passionate about my career of choice.
Office Dynamics
FEBRUARY 19, 2020
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.
Office Dynamics
JANUARY 22, 2021
Ways to Improve Your Organizational Skills as an Administrative Assistant It is incredibly difficult, if not impossible, to thrive in chaos. It feels disorganized, unscheduled, and without direction.
Office Dynamics
JANUARY 16, 2020
Your office environment is a mix of workers and trailblazers, and the two have nothing to do with titles. Workers tend to know their job and only their job. They work with their heads down.
Office Dynamics
MAY 7, 2020
We all know that communication is the cornerstone of any organization’s success. It is even more important in times of crisis. So how can you effectively communicate with your executive, colleagues, and partners while being sensitive to interpretations and time constraints?
Office Dynamics
APRIL 14, 2020
Planning and executing meetings and events is no easy task and requires a PLAN and a PROCESS and a TEAM of experts to make it happen and for it to be deemed a success. If you fail to plan appropriately, you are setting yourself up to fail and who wants to do that? Not me and hopefully not you.
Office Dynamics
FEBRUARY 5, 2020
A stellar career portfolio captures your progressing skill levels, professional recognition, career enhancements, development activities, and impressive accomplishments.
Office Dynamics
JANUARY 3, 2020
We live in a day and age that has forgotten which word comes first in the phrase, “business casual.” Too many professionals lose focus of their lofty career goals in the day-to-day grind.
Office Dynamics
FEBRUARY 18, 2020
There’s a saying that success is 5% strategy and 95% mindset. When you set your mind to improving your job skills, you take control of your life to reach your full potential. It results in you performing at your optimum level. That leads to opportunities for your career advancement.
Office Dynamics
FEBRUARY 10, 2020
Not all people who plan meetings are “meeting planners,” nor do all meeting planners start out their careers as meeting planners.
Office Dynamics
FEBRUARY 4, 2020
Because your writing reflects your credibility, you want to craft your messages as effectively as possible. You can immediately improve it by applying these five points. Make your opening sentence compelling. It starts with knowing your reader—a boss, a coworker, a customer.
Office Dynamics
JANUARY 27, 2020
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.
Office Dynamics
JANUARY 7, 2020
We all know how hard it is to mentally get back in our work mode after a holiday—especially a long holiday like Christmas season. Here are some tips to help assistants refocus on business and their priorities.
Office Dynamics
JANUARY 22, 2020
To Our Clients and Colleagues: 30 years is a long time to sustain and build a business in a very unique niche. one that I created. administrative training and development. There have been many ups and downs over the years but I would not have chosen any other path.
Office Dynamics
NOVEMBER 12, 2019
Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats. What exactly am I talking about?
Office Dynamics
JUNE 12, 2020
More words don’t always translate into more meaning. That’s why it’s important to avoid wordiness in your writing, especially in a business setting. Your colleagues’ and customers’ time is precious. They need to know what you offer, need, or suggest quickly and concisely.
Office Dynamics
NOVEMBER 25, 2019
Successful businesses around the world spend enormous amounts of time and money developing a brand that sets them apart and tells their story. Their marketing departments consider every little detail, from logos to font style, from signature colors to tone of communication.
Office Dynamics
APRIL 30, 2020
One of the most common struggles amongst administrative professionals and their executives is a disconnect.
Office Dynamics
NOVEMBER 10, 2020
A Recap of Our First-Ever Virtual Conference for Administrative Assistants Our first-ever virtual conference for administrative assistants had so many monumental moments and nuggets of information.
Office Dynamics
MAY 28, 2020
Many assistants hear self-management and perceive it as the ability to not rely on their executive to move forward with projects. After all, the ability to think on your feet comes with the job title of an assistant. Self-management is more than being self-sufficient.
Office Dynamics
MARCH 10, 2020
With all the buzz technology and workplace trends generate, it’s easy to forget that the foundation of every administrative professional should be built on timeless skills. Failing to develop these critical cornerstones for administrative assistants often means failure to thrive and succeed.
Office Dynamics
APRIL 22, 2020
In life and our professions, we are going to experience chaos. Whether as a result of organizational restructuring, economic downturns, family hardship or otherwise.
Office Dynamics
AUGUST 31, 2020
“I’m not expecting Shakespeare.” Your boss or colleague has probably said something along these lines after asking for a memo or briefing on a tight timeline. Business communication should be quick, precise, and easily digestible. Deadlines aren’t negotiable and accuracy is vital.
Office Dynamics
MAY 14, 2019
An administrative conference should feed your brain and soul! You have finally gotten the approval to attend an administrative conference, maybe you have decided to invest in yourself by attending an administrative conference but choosing the best administrative assistant or executive assistant conference is no easy task. Attending an administrative conference is a big investment of your time and money. You should choose wisely.
Office Dynamics
OCTOBER 6, 2020
Take a good, long look around your office (or, if you’re still working remotely, around your Zoom room). How many successful executive assistants do you see? Who is at the pinnacle of growth, productivity, and success? Are you one of those successful administrative assistants?
Office Dynamics
NOVEMBER 15, 2019
I have been fortunate to gain a three-dimensional view of communication between executives and assistants: I was an assistant for 20 years thus understanding what I needed from my executive so I could be effective. I worked with a variety of managers and executives, each with different personalities and communication styles. Since 1990, I have been the CEO of my own company and have worked with several of my own assistants.
Office Dynamics
AUGUST 7, 2019
I created the above visual as an image of the ideal situation between an executive and their assistant, especially when it comes to communication. Because of all the technology today, assistants have a very hard time staying “in the loop.” When an assistant is aware of what is going on or what is on the horizon, she or he can better anticipate, be proactive, plan better, foresee barriers, look more professional, and reduce stress.
Office Dynamics
NOVEMBER 19, 2019
A meeting planner by MY definition is the go-to person within an organization – be it corporate, association or otherwise – charged with the responsibility of planning and executing a meeting or special event. Not all people who plan meetings are “meeting planners,” nor do all meeting planners start out their careers as meeting planners.
Office Dynamics
FEBRUARY 13, 2020
Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.
Office Dynamics
MAY 21, 2019
Most of the time assistants tell me they can’t attend our conference for administrative assistants or training because of budget cuts or not getting financial support. Sometimes it really is a budget issue. I understand that perfectly as a business owner and CEO. But often, it’s just lack of knowing how to sell the conference to the executive. Have the courage to go after what you want. That in itself is a learning experience. Below are strategies that really work.
Office Dynamics
MAY 18, 2020
Now more than ever, clarity in communication is important. We’re all adapting to more virtual meetings and a great deal more email communication. Documents that were discussed around a meeting table and then edited by a single person now make their way to multiple colleagues via email.
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