Office Dynamics

MARCH 25, 2020

Rare and unusual times have presented themselves as a result of the onset of Coronavirus COVID-19. As an office, we learned just how many Assistants across the nation and world have become impacted. While we anticipated learning of non-essential business closures leading to working from home, we did not anticipate the high number of Assistants around the world struggling with the uncertainties, isolation and communication barriers brought on by the circumstances.

2020 151

2020 Resume Administrative Professionals Calendars 151

Office Dynamics

JANUARY 21, 2020

I would like to address the recent article that appeared in the Wall Street Journal on January 18, 2020 by Rachel Feintzeig regarding The Vanishing Executive Assistant. First, I have been entrenched in the administrative profession for 50 years.

2020 237

2020 2019 PowerPoint Calendars 237

Office Dynamics

NOVEMBER 12, 2019

Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats. What exactly am I talking about?

Etiquette 257

Etiquette 2019 Skills Phones 257

Office Dynamics

NOVEMBER 19, 2019

A meeting planner by MY definition is the go-to person within an organization – be it corporate, association or otherwise – charged with the responsibility of planning and executing a meeting or special event.

2019 238

2019 Suppliers Attire Equipment 238

Office Dynamics

MARCH 11, 2020

The world around us is in a state of pandemonium. The threat of Coronavirus has highlighted our greatest fears and worst nightmares. Its tentacles have a firm chokehold on the economy, and basic infrastructures are grinding to a halt.

2020 159

2020 Administrative Professionals Health Training 159

Office Dynamics

JANUARY 16, 2020

Your office environment is a mix of workers and trailblazers, and the two have nothing to do with titles. Workers tend to know their job and only their job. They work with their heads down.

2020 199

2020 Environment Training Goals 199

Office Dynamics

JANUARY 3, 2020

We live in a day and age that has forgotten which word comes first in the phrase, “business casual.” Too many professionals lose focus of their lofty career goals in the day-to-day grind.

2020 206

2020 Forms Training Goals 206

Office Dynamics

JANUARY 7, 2020

We all know how hard it is to mentally get back in our work mode after a holiday—especially a long holiday like Christmas season. Here are some tips to help assistants refocus on business and their priorities.

2020 202

2020 Holidays Email Networking 202

Office Dynamics

NOVEMBER 7, 2019

When polishing your sentences, pay attention to the nuances of word order. To my eye (and ear), placing “short” before “long” works best. This applies to both sentences and lists. Here’s a simple example: “He was well respected and loved in the academic community.”

2019 219

2019 Administrative Professionals Training Networking 219

Office Dynamics

NOVEMBER 15, 2019

I have been fortunate to gain a three-dimensional view of communication between executives and assistants: I was an assistant for 20 years thus understanding what I needed from my executive so I could be effective.

2019 214

2019 International Email Skills 214

Office Dynamics

MARCH 10, 2020

With all the buzz technology and workplace trends generate, it’s easy to forget that the foundation of every administrative professional should be built on timeless skills. Failing to develop these critical cornerstones for administrative assistants often means failure to thrive and succeed.

2020 142

2020 Cubicle Skills Collaborate 142

Office Dynamics

AUGUST 7, 2019

I created the above visual as an image of the ideal situation between an executive and their assistant, especially when it comes to communication. Because of all the technology today, assistants have a very hard time staying “in the loop.”

2019 242

2019 Calendars Stress Networking 242

Office Dynamics

MARCH 18, 2020

Disasters and chaotic times dramatically impact our personal and professional lives. And while, with time most situations improve, reoccurrence in the future is inevitable.

2020 130

2020 Administrative Professionals Negotiating Equipment 130

Office Dynamics

FEBRUARY 13, 2020

Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.

2020 164

2020 Salary Salary Administrative Professionals 164

Office Dynamics

AUGUST 20, 2019

Some executive assistants have it. Some executive assistants don’t. What is it, you ask? That intangible, invaluable “wow” factor. Here’s the good news: It’s a learnable trait! Anyone can develop their own unique wow factor.

2019 235

2019 Administrative Professionals Skills Stress 235

Office Dynamics

NOVEMBER 25, 2019

Successful businesses around the world spend enormous amounts of time and money developing a brand that sets them apart and tells their story. Their marketing departments consider every little detail, from logos to font style, from signature colors to tone of communication.

2019 203

2019 Promotion Phones Training 203

Office Dynamics

FEBRUARY 19, 2020

Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.

2020 157

2020 Administrative Professionals Training Learning 157

Office Dynamics

MAY 14, 2019

An administrative conference should feed your brain and soul!

2019 257

2019 Agenda PowerPoint Networking 257

Office Dynamics

NOVEMBER 4, 2019

At our recent Annual Conference for Administrative Excellence , I surveyed 350 attendees about the topics they would like me to address at future conferences or training events. I wanted to know the areas the assistants were interested in growing and learning about.

2019 207

2019 2020 Budget Skills 207

Office Dynamics

FEBRUARY 5, 2020

A stellar career portfolio captures your progressing skill levels, professional recognition, career enhancements, development activities, and impressive accomplishments.

2020 164

2020 Job Hunting Resume Training 164

Office Dynamics

OCTOBER 31, 2019

I know assistants are always coming up with great ideas, creating new systems or templates, or taking the lead. Oftentimes assistants do not have the opportunity to showcase their talents or what they have created, nor do they always get recognized for their work.

2019 205

2019 2020 Travel Administrative Training 205

Office Dynamics

JANUARY 22, 2020

To Our Clients and Colleagues: 30 years is a long time to sustain and build a business in a very unique niche. one that I created. administrative training and development. There have been many ups and downs over the years but I would not have chosen any other path.

2020 169

2020 International Administrative Training Training 169

Office Dynamics

AUGUST 28, 2019

Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below. April M.

Calendars 221

Calendars 2019 Management Administrative Professionals 221

Office Dynamics

DECEMBER 2, 2019

Heather Asks: Background: The majority of my career has been as an EA to a VP of Operations for a local Fortune 500 company. They “restructured” leaving my team with a job almost 2 yrs ago.

2019 189

2019 Credit Card Retirement Mentoring 189

Office Dynamics

AUGUST 29, 2019

Several years ago, I came up with Adminology. It was a formula for success for assistants. I still teach Adminology in our World Class Assistant™ certification and designation course because it never changes. Just bear with me as I explain this to you as it will all come together.

2019 219

2019 Administrative Training Travel Training 219

Office Dynamics

AUGUST 22, 2019

A meeting planner by MY definition is the go-to person and should be a key member of the design (or planning) team within an organization — be it corporate, association or otherwise — charged with the responsibility of planning and executing a meeting or special event.

2019 219

2019 Negotiating Meeting Planning Expenses 219

Office Dynamics

MAY 21, 2019

Most of the time assistants tell me they can’t attend our conference for administrative assistants or training because of budget cuts or not getting financial support. Sometimes it really is a budget issue. I understand that perfectly as a business owner and CEO.

2019 242

2019 Negotiating PowerPoint Budget 242

Office Dynamics

MARCH 19, 2019

Office Dynamics has put together a list of books for administrative assistants and executive assistants that will help you with your professional development and personal life.

2019 251

2019 Administrative Professionals Purchasing Confidence 251

Office Dynamics

AUGUST 14, 2019

I have grown to love speaking on and teaching assistants about emotional intelligence. This definitely is a skill every assistant needs to know. This is a skill you can use every single day!

2019 216

2019 Self Esteem Etiquette Confidence 216

Office Dynamics

AUGUST 1, 2019

Great administrators are known as those who do their best, work at the top of their game and who work like they are in a profession of choice. One of the strongest ways to send that message is when you choose to certify. Certification is a choice to complete a full program of study.

2019 219

2019 Gossip Confidence Skills 219

Office Dynamics

JULY 20, 2019

In part one of “ Empowering Tips ” I mentioned that the word Empower is not only the theme of the 26 th Annual Conference for Administrative Excellence , it is also used in a variety of situations and conversations.

2019 221

2019 Administrative Professionals Confidence Skills 221

Office Dynamics

APRIL 18, 2019

Meetings, meeting, and more meetings! In spite of all the technology, meetings have not gone away.

Calendars 242

Calendars 2019 Management Travel 242

Office Dynamics

OCTOBER 2, 2019

With more and more companies expanding the reach of their market across the country and even the globe, the role of the business travel planner has become increasingly important.

2019 199

2019 Travel Agenda Skills 199

Office Dynamics

FEBRUARY 10, 2020

Not all people who plan meetings are “meeting planners,” nor do all meeting planners start out their careers as meeting planners.

2020 148

2020 Meeting Planning Retirement Learning 148

Office Dynamics

APRIL 18, 2019

Organization skills for administrative assistants are one of the most valuable skills to have as an administrative assistant. Without the ability to organize your work and your resources, you could be twisting in the wind in no time.

2019 236

2019 Skills Filing Administrative Professionals 236

Office Dynamics

AUGUST 6, 2019

An important component to self-management versus stress-management is to set healthy boundaries in the workplace. In this article what kind of boundaries and with whom.

2019 210

2019 Monster Assertiveness Email 210

Office Dynamics

FEBRUARY 6, 2020

Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individual’s problem but we know some of you might. Please read the question and comment below.

2020 147

2020 Administrative Professionals Policies Filing 147

Office Dynamics

AUGUST 5, 2019

Ask an Admin was created by Office Dynamics to help administrative professionals with their problems through the help of their peers. We don’t always have an answer to each individuals problem but we know some of you might. Please read the question and comment below.

2019 209

2019 Collaborate Time Zones Administrative Professionals 209

Office Dynamics

FEBRUARY 4, 2020

Because your writing reflects your credibility, you want to craft your messages as effectively as possible. You can immediately improve it by applying these five points. Make your opening sentence compelling. It starts with knowing your reader—a boss, a coworker, a customer.

2020 147

2020 Administrative Professionals Training UPS 147

Office Dynamics

JULY 23, 2019

. For more than 15 years I have been teaching assistants how to build a strategic partnership with their executives. I especially spend a lot of time on this topic in my World Class Assistant™ designation course.

2019 208

2019 Management Skills Project Management 208

Office Dynamics

SEPTEMBER 12, 2019

Christine N. Asks: I’m finally getting around to creating my Administrative Professional Protocol Manual but I’m not sure if it should print everything out in a 3 ring binder (using dividers), using a One Note document, having it electronically in an online file or all of the above.

Administrative Professionals 195

Administrative Professionals 2019 Filing Training 195

Office Dynamics

FEBRUARY 18, 2020

There’s a saying that success is 5% strategy and 95% mindset. When you set your mind to improving your job skills, you take control of your life to reach your full potential. It results in you performing at your optimum level. That leads to opportunities for your career advancement.

2020 136

2020 Training Administrative Professionals Skills 136

Office Dynamics

JUNE 6, 2019

You are a top-performing, high-achieving administrative assistant who has accomplished much. You have the fundamentals down pat and even demonstrate advanced skill sets. So where do you go from here? What might be missing from your bag of skills?

2019 218

2019 Skills Calendars Purchasing 218