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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. times the impact of spoken ones.

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How To Hire And Manage Freelancers, According To Experts

Allwork

Clear communication up front, and continuing conversation through regular check-ins and transparent project management helps streamline workflows and prevent confusion. Before you begin working with your first freelancer, it’s a good idea to have project management strategies in place to help you make the most of their expertise.

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Come on 2011!!

Virtual Moxie

Stay away from email! Categories 30-Day Projects Business Communication Expectations Fees Legalese Moxie Relationships Self-Care Standards Web/Tech Moxie Archives Feb, 05 to Today Search Translate Moxie Also Mine « Start where you are and discover what can happen next! » December 31, 2010 Come on 2011!!

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On Your Mark Get Set — Recharge

Success

Schwartz, founder and CEO of The Energy Project, advocates for a work style based on a series of sprints rather than a marathon. And when projects are likewise broken down into smaller chunks, you can maintain high levels of focus as you conquer interim challenges. This article was published in May 2011 and has been updated.

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Why Use Sheets Instead of a Project Management Software

Productivity Bits

Copyright © 2011 Guest Author. M ost organizations nowadays have numerous ongoing projects which need to be organized and kept in order. It is almost impossible to simply use time sheets and manually organize the people on these projects; this is where you can use project management software to your advantage.

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3rd Annual GMW Earth Day Giveaway 2011

Eco-Office Gals

Welcome all our Earth Day Giveaway Sponsors for 2011 and their generous donations to Green Your World (I will be adding to the list as sponsors come in!): Naked Binder – Set of 4 Naked Binder Project Binders, Assorted colors, 1.5″ Be sure to sign up for Eco-Office Gals RSS by feed or email. So, lets get started!

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Time Spent on Social Networks Exploding; Email and IM Fading

Small Business Labs

Carolyn is leading the coworking study and Steve is a member of the project team.   We are using email and instant messaging less.    From the article: "the uptick in social networks led to the 28% and 15% declines in email and instant messaging, respectively. .    We still spend 8.3%