Professional Assistant Blog

MARCH 28, 2008

Home About Me Advertise Get A Job With A Thank You Letter By The Professional Assistant on Friday, March 28, 2008 Filed Under: Job Seeking , Productivity D id you just get out of an interview ? I appreciate your time and consideration in interviewing me for this position. My phone number is (XXX) XXX-XXXX.

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Success

SEPTEMBER 7, 2021

The crash of the housing market in 2008 and subsequent recession decimated her business, leaving her on welfare and food stamps and—eventually—sitting across from a generous Harvey who offered to create a job with the sole purpose of helping her get back on her feet. And it was gone overnight.

Finance 312

Finance Confidence Budget International 312

Make or Break Moments

DECEMBER 16, 2009

One person was behind the desk, I was no more than five feet away and talking to her when she picked up the phone and called a vendor, totally ignoring my presence. Yet, a phone call appeared to be more important than engaging me in even trivial conversation. Lesson Learned: One way to create sales is to get people into the store.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

DECEMBER 21, 2009

The purpose of your website should be to get the reader to take a predetermined action: pick up the phone, send you an email or fill out a contact form. Make sure your website is doing its part to capture the reader’s attention and get them to pick up the phone so you can do your magic.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 10, 2010

Do your employees understand the concept of building relationships with each person that comes in the door or calls on the phone? If you were to create a Customer Relationship Experience rather than a Customer Service Experience – how would they look different? Or would they? Share your tips for success here.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 20, 2010

The book is divided into ten categories: Greeting Customer-Focused Involve Associates Involve Customers Make it Easy Make it Right Offer Value Phone Conversations Say Thanks Be Visible Each section offers quick and easy-to-implement suggestions for ways to put customers first in your business.

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

MARCH 12, 2010

Even online retailers need phone support (there’s nothing worse than going to a website and having to unravel the great mystery of figuring out how to contact them beyond the FAQ list!) Out-serve competitors (don’t bash them – just be better!)

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 14, 2010

Jay Izenman • This is it, Answer the phone!! There is no better thing to build a customer relationship then answering the phone, getting back to people and just making them feel wanted as a customer. If you don’t talk to your customers, you will have nothing to build.

Customer Service 100

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The Small Business Blog

FEBRUARY 21, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Make sure you have a separate phone number that applicants can leave messages on without disrupting your workday. Interview applicants in a structured way by asking all of them the same questions. External Links External Links SynergyOne.co.uk

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Make or Break Moments

MARCH 9, 2010

They have created a company that puts the specific needs of their customers first. I was especially intrigued by what the article refers to it as their Secret Sauce.

Customer Service 100

Customer Service 2010 2009 Attire 100

Make or Break Moments

JANUARY 20, 2010

Of course that means we have to engage them in conversation – exit interviews – follow up surveys or phone calls to ask about the service and experience and then listen for patterns. She was looking for patterns. We need to do the same thing with our customers.

Customer Service 100

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Stephanie LH Calahan

JUNE 24, 2011

lay the blame for Chrometa at Adam's feet :)  (He actually became an Advisor to Chrometa in 2008, and still works with us today).   For example, maybe I don't want to track when iTunes is syncing my phone.    We can’t have an interview here and not talk about productivity!  Good question! 

Interviewing 100

Interviewing Basecamp AT&T Email 100

The Small Business Blog

NOVEMBER 16, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Worsening Access To Finance For UK Small Business by Stefan Töpfer on Nov 16, 2009 Following on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance.

Finance 100

Finance 2007 2008 2009 100

Make or Break Moments

JULY 28, 2010

The caller introduced himself as Dave Somebody. “Hi Dave, how can I help you?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 25, 2010

I take advantage of the caller ID on my phone to greet my customers by name rather than with my standard “Thank you for calling AllWrite Ink , how may I help you.&# Instead – with joy in my voice and a smile on my face – “Hi Chris! The swimming instructor knows my name too and makes you feel at home; like family.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 27, 2010

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 29, 2010

His phone is turned off – probably to avoid my text messages – and the silence is killing me. I should be wrapping things up – preparing for a girly weekend with my middle schooler, but no. On a personal front, my son is facing the consequences of his actions today and I’m awaiting news. So I focus on work.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MAY 20, 2010

Tags: connect with customers , Mashable , mobile websites Monique said, Deborah, I’m so glad you posted this article because only a few days ago a colleague and I were discussing the importance of being visible via mobile phones.

Customer Service 100

Customer Service 2009 Social Media 2008 100

The Small Business Blog

MAY 20, 2008

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Writing Service by Stefan Töpfer on May 20, 2008 The competitive job market makes it important for applicants to have a résumé that stands out from the pile. I don’t feel a CV will get you a job – but it will get you an interview.

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The Small Business Blog

NOVEMBER 23, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk This interview with one private lender tells what private lenders look for before investing and one way to find one. OnlineOffice: Overview Get the Flash Player to see this player. Copyright © 1994-2010 Winweb® · All rights reserved.

UPS 100

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On The Job

APRIL 13, 2009

But hold the phone -- jumping from a "battleship to a fishing boat" as one small business owner put it may not be that easy. In interviewing small business owners for my Gannett ContentOne (formerly known as Gannett News Service)and USAToday.com column, I discovered that there is some trepidation about hiring "big company" employees.

Health 100

Health Phones Salary Interviewing 100

Make or Break Moments

MAY 11, 2010

I’ll never know if I don’t pick up the phone and ask. For those that I write press releases or blog posts – do they need something else? Do they need something different? Are you guilty of just focusing on the customers or prospects that scream the loudest and let the ones who seem self sufficient, fend for themselves?

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

NOVEMBER 30, 2009

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Many India SMBs are turning to SaaS CIOL News Reports : KOLKATA, INDIA: India SMBs (Small and medium business or companies with up to 999 employees) are on track to spend US$30 million on accounting software in 2009, showing a 5 per cent growth over 2008.

2009 100

2009 UPS 2008 2007 100

Laughing all the Way to Work

DECEMBER 5, 2009

INTERVIEW WELL Make it a conversation. You are interviewing them too so ask questions. Take notes during the interview so you don’t forget what you wanted to ask. I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. How true that is! 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

AUGUST 15, 2009

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

SEPTEMBER 13, 2008

.© Copyright Patricia Robb 2010 13 September, 2008 Why I love my job? When I interview for a job I interview the person interviewing me and try to get a feel for whether we will work well together. When we proceeded with the interview it was the second man however that I connected with. 411 Look Up 411.ca

Time Zones 100

Time Zones Interviewing IAAP International 100

Ideas.Ted

MARCH 3, 2022

Late one night in December of 2008, Amy received a message from a mutual friend that Deepa’s health had taken a serious downward turn. The person who answered the phone explained that Deepa had died that morning. “I Amy wanted to call her old friend. Amy put off calling her old friend. Full stop.”.

Learning 87

Learning 2005 2017 Medical 87

Laughing all the Way to Work

JANUARY 1, 2009

As we head into the New Year it will be easy to forget and put 2008 instead of 2009. Admin in the Spotlight: Interview with Lynn Holgat. Business Writing Guidelines for 2008 C or cc or copy? .© Copyright Patricia Robb 2010 1 January, 2009 Happy New Year! Now dont forget to put the correct year on your documents.

Time Zones 100

Time Zones 2009 IAAP 2008 100

Laughing all the Way to Work

DECEMBER 17, 2008

© Copyright Patricia Robb 2010 17 December, 2008 Anyone can be an Administrative Assistant, right? Be professional on the phone and greet people who come calling, but not everyone needs to get in to see the boss. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© 5, 2010 at 12 p.m.

Time Zones 100

Time Zones Filing IAAP 2008 100

Laughing all the Way to Work

JULY 16, 2010

Check: Are phone calls planned? For each one, write down what you hope to accomplish with the phone call to help you stay focused. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 9, 2010

I breathe a sigh of relief when I get someones assistant on the phone or receive an email from them. Knowing assistants and having a working relationship with them is very important and can make the difference when you need to set up a meeting or if your boss needs to have a quick phone call with their boss. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 22, 2008

© Copyright Patricia Robb 2010 22 November, 2008 I got an e-slap on the wrist - Ouch! An e-mail like the one I received would have been better delivered face to face or by phone in order to get the tone of what the person was trying to communicate. I stop the flow and pick up the phone. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International 2008 100

Laughing all the Way to Work

FEBRUARY 28, 2010

CountryCode.org is a comprehensive guide to make phone calls from anywhere to any country in the world. Admin in the Spotlight: Interview with Lynn Holgat. Business Writing Guidelines for 2008 C or cc or copy? We list country codes, city codes, international and national dialing codes, and other relevant country information.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 10, 2009

Of course before I recommend anything I try it out so I picked up the phone and it asked me what I was looking for and what city and province. I chose details and was given the street address and phone number and I still had the option of having my call put through to the store number. You can use google to get similar information.

Google 100

Google Time Zones IAAP International 100

Laughing all the Way to Work

DECEMBER 19, 2009

When I receive an initial request for a meeting, I use a meeting form and write down the information I need: who is requesting the meeting, what is the purpose of the meeting, where it will be held and a phone number or an e-mail address and dates that are available. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 7, 2010

They said it works with most phone services. Admin in the Spotlight: Interview with Lynn Holgat. Business Writing Guidelines for 2008 C or cc or copy? I have never used this escape route, but was reminded about it at a webinar I participated in recently and will keep these instructions close at hand. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

NOVEMBER 10, 2008

© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! Admin in the Spotlight: Interview with Lynn Holgat. ► June (3) ► May (7) ► April (4) ► March (5) ► February (7) ► January (8) ▼ 2008 (215) ► December (3) ▼ November (6) Can you afford not to take a vacation?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100