Make or Break Moments

JUNE 14, 2010

I hosted the local meet up in my community and eight people signed up. Tags: Linchpin Meet-ups , Linchpins , Polar Unlimited , Rise Partnerships , Seth Godin Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Talk about a make or break moment.

UPS 100

UPS Customer Service 2009 2008 100

Loosely Speaking

NOVEMBER 4, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Round up #3, Prescott Style Tuesday, November 4, 2008 at 7:48 am // By: ktcosmos // Category: Life of the Virtual Assistant Election Day 2008! This one feels like Christmas. I voted early by mail this year. Get Loosely Speaking Products.

UPS 100

UPS 2008 2004 Calendars 100

Professional Assistant Blog

AUGUST 13, 2008

Home About Me Advertise A Great Outlook: Adding Holidays to Microsoft Outlook By The Professional Assistant on Wednesday, August 13, 2008 Filed Under: MS-Outlook , Organize D o you often wonder how you can add your countrys holidays into your calendar in Microsoft Outlook ? In the Calendar Options section, click Add Holidays.

Microsoft Outlook 100

Microsoft Outlook Holidays 2008 Calendars 100

Success

SEPTEMBER 7, 2021

I was supposed to be there for 60 days and ended up staying for two-and-a-half years,” Washington says. “It I grew up feeling very ugly and insecure,” she says. “I I learned to adopt a new definition of forgiveness, which is giving up the possibility of a better past,” she says. It was an amazing experience.”.

Finance 312

Finance Confidence Budget International 312

BMT Office Administration

NOVEMBER 30, 2022

Not only that, but keeping up with dozens of email threads is a remarkably inefficient way to handle task management, not to mention that it’s a huge hassle. You can manage your workflows visually via kanban boards, Gantt charts, calendars, and checklists. What is ClickUp? What is Asana? The best part?

Project Management 59

Project Management Management Calendars Collaborate 59

Office Organization Success

DECEMBER 3, 2008

By letting go of these five tasks that you SHOULD be delegating ensures that you can free up your time and focus on your clients and income generating activities: #1 Designing promotions. A VA can help you here by designing custom cards, calendars, flyers, postcards, brochures, or any other promotional item. #2 c) Copyright 2008.

UPS 100

UPS Promotion Yahoo Business Cards 100

Loosely Speaking

OCTOBER 7, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Prepare now for when business picks up again Wednesday, October 7, 2009 at 12:54 pm // By: ktcosmos // Category: Business Strategies/Perspectives Here’s a list of things to do now, if you are in a work slowdown, so that when things pick up again you’ll be ready!

UPS 100

UPS 2009 2004 2008 100

All Things Admin

AUGUST 3, 2022

It’s easy to grab your binder, look up a procedure or refer to a checklist, and get on with your day. I can set it up to mirror my print procedures binder, so I don’t waste any time hunting for something. TEMPLATE – Annual Planning Calendar. And you should absolutely have one of those. What happens if there’s a fire?

Administrative Professionals 80

Administrative Professionals Dropbox Mentoring Forms 80

Professional Assistant Blog

NOVEMBER 20, 2009

Your boss calls you up and tells you that you need to add an agenda to this meeting, but you don’t want everyone to get the meeting request again and have to accept/decline it. To do this, open up your scheduled meeting in the calendar that you are using and click on “Forward as iCalendar&#.

2007 100

2007 Agenda 2008 Cubicle 100

LEADERASSISTANT.COM

JULY 24, 2022

He brings over 13 years of administrative experience to the table with expertise in strategic calendar management, internal/external relationship building and thought partnering with C-Suite executives and cross-functional teams. It’s free to start gifting and you get a $20 credit when you sign up.

Gifts 91

Gifts International 2021 2008 91

Make or Break Moments

APRIL 19, 2010

Want to set your blog up to be downloaded on Kindle? Hopefully this is one of them. per month subscription you can now receive the updates on your handheld reader. Visit, Kindle: Make or Break Moments to subscribe. Follow the simple instructions that can be found at Mashable (of course!).

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JANUARY 1, 2010

Last year I selected three words, which were Bite, Charge and Follow-Up. And I was successful! This year I am taking a more positive approach For several years Chris Brogan has started each year with a focus on three words. This year Chris has selected Eco-systems, Owners and Kings to focus on for 2010.

2010 100

2010 2009 Customer Service 2008 100

BMT Office Administration

NOVEMBER 15, 2022

Asana is a cloud-based project management software that was the brainchild of former Facebook executives in 2008. Asana also uses kanban boards, Gantt charts, calendars (timeline views), and list views to visualize your workflows in a way that’s easy to understand. Asana at a glance. Time tracking. Project creation.

Project Management 64

Project Management Management Collaborate Google Docs 64

Make or Break Moments

AUGUST 18, 2010

and I decided it would be fun to have a meet up with other bloggers in the area. Mocha Joe’s Coffee Shop (formerly Arabica Coffee) has graciously hosted our meets up without a fee or fuss. It started a little over three years ago when Chris Brown of Marketing Resources and Results , Inc. The one constant? The location.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MARCH 17, 2010

“I’m afraid to speak up&# “Management doesn’t listen to us&# “They don’t tell me what I need to know to do my job&# I love the irony of the first two – you are afraid to speak up, but if you conquer your fears and speak up it doesn’t matter because they aren’t listening anyway.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

APRIL 17, 2010

Crack me up! If they don’t know their audience well enough to realize the tiny font size is going to be an issue, they sure as shootin’ won’t be able to find a love match for me!!! Okay, I’m ready to start my day now.

Customer Service 100

Customer Service 2009 2008 2010 100

Laughing all the Way to Work

JULY 9, 2008

Organizing someone else’s calendar can be challenging. In other words, you will probably not be able to speak to the person, but you have to communicate to them in some way that you have updated their calendar. It involves an understanding that you have to look ahead and see what is in the calendar.

Calendars 100

Calendars 2008 Filing Confidence 100

Make or Break Moments

JANUARY 12, 2010

In the first episode an executive from Waste Management works on the front line, picking up trash, cleaning toilets and may even end up getting fired! They’re not dressed in a suite-they’re dressed like all the other workers.&#

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

FEBRUARY 10, 2010

He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock! Regards, Kelly Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 27, 2010

This past week I asked the question – how do you say thank you without using the words and Patrick Hazlewood had an awesome answer: Although every interaction with the customer is part of the “sale&# or “sale process,&# including post-sale follow-ups or customer service responsiveness, not everything must be a sales pitch.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

MAY 16, 2010

Use a specific business calendar to keep a reminder of your schedule. Use WinWeb ’s Online Calendar and Online Document Store to cut down on physical waste. Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Be ruthless with your filing.

2007 100

2007 2008 2006 2009 100

Make or Break Moments

JUNE 4, 2010

I set up a Wordpress.com blog and with the exception of the $9.95 A great way to make it easy to be found on the Internet is to have a landing page that people can visit that will showcase all of your web activity. The cost? It was almost free. at Name Cheap to buy my name, it just cost me the time it took to put it together.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MARCH 15, 2010

Just like the One Minute Manager and Who Moved My Cheese , the book is set up in a story format to share the great insights of the author. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MARCH 22, 2010

If I mess up and don’t deliver as promised – do I at least make sure the resolution is a good experience? If I bite off more than I can deliver – do I own up or hope they don’t notice? That quote comes from Randy Pausch and his book The Last Lecture. It makes me think of my customers.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 9, 2010

Big main frame machines that took up an entire room in a company, cost millions of dollars and required special cooling so they didn’t over heat. is celebrating their 35th year in business. is celebrating their 35th year in business. Maybe that doesn’t seem like a lot of years for some businesses but they are a computer company.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 8, 2010

Earlier today I posted a follow-up article on the situation – [link]. I’d be interested in your thoughts regarding the latest information. All the best, Dennis Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 21, 2010

Or maybe your start-up story is ordinary, but how you came to focus on a particular product or service is unique. But this time I want to share the story of Johnnie Walker in their historical, yet extremely creative video called “The Walk&# which chronicles the history of one of the greatest adult beverages known to man.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

JANUARY 11, 2010

No, but it is all of those little details that add up when the customer thinks back on how the experience MADE THEM FEEL. Will customers remember the 20% discount we gave them or the fact that we were open in the evenings? Will they remember that we offered them coffee or used their name? “Did you like shopping at the XYZ Store?&#

Customer Service 100

Customer Service 2009 2010 2008 100

Make or Break Moments

MARCH 9, 2010

They have created a company that puts the specific needs of their customers first. I was especially intrigued by what the article refers to it as their Secret Sauce.

Customer Service 100

Customer Service 2010 2009 Attire 100

Make or Break Moments

JANUARY 4, 2010

Two enthusiastic thumbs up. They are creating separate pages for each product with a “one-page simple explanation of each specific product…Forget jargon-filled ads and book-like bank documents; the bank of the future needs to cut straight to the point.&#

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 4, 2010

I was there with 17 others from Norma Rist’s Rist List group of women-business owners (8 of us pictured above) and so we split up and attended different sessions than came together at lunch and dinner to share what we’d learned. It was hard to choose which sessions to attend.

Customer Service 100

Customer Service 2009 2008 Social Media 100

Make or Break Moments

MARCH 17, 2010

It started with a bad experience and when he called to complain and went up the chain of command he had his first encounter with John Fleming. He cracked up laughing and called to share the ironic experience with his new best friend the GM. He used that free night in Chicago; the room spectacular – the bathtub – dirty.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 13, 2010

How do you pick up the conversation from there? The conversation is going along just dandy and then you ask a question – they say nope can’t help you – and you are left with this awkward silence. You might ask “well, do you know someone who can say yes?&# Why not be that person?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 5, 2010

We may think we are being clever, like Justin/Rated R hobbling up the mountain road to see Ali and declare his love, but we see the “cat ate the mouse&# grin that means something different. Your lips say yes, yes, yes but your actions say gimme, gimme, gimme.

Agenda 100

Agenda Customer Service 2009 2008 100

Make or Break Moments

DECEMBER 21, 2009

The purpose of your website should be to get the reader to take a predetermined action: pick up the phone, send you an email or fill out a contact form. Make sure your website is doing its part to capture the reader’s attention and get them to pick up the phone so you can do your magic.

Customer Service 100

Customer Service 2009 2008 2010 100

Virtual Moxie

JANUARY 12, 2016

And if your long-lost cousin Pete calls you up, says he’s coming to town but only has two hours before he needs to head off for Poughkeepsie, of *course* you move things around so you can spend the time with him, assuming you can. You cannot manage your time with some things on your calendar, and some things on a paper list.

2016 100

2016 Calendars Facebook Email 100

Make or Break Moments

APRIL 11, 2010

Crack me up. Another employee came up and heard our discussion. I’m painting the basement walls and Tom helped me pick out a paint and mixed the color and told me the roller and pan I had selected weren’t really up to the task. So I asked him – how long as that been the slogan? I love an honest employee.

Customer Service 100

Customer Service 2010 2009 2008 100