Why Big Business Has Customer Service All Wrong (and how small businesses can take advantage of it)

Tips From T. Marie

I’ve been with Verizon as my cell phone carrier for the past 11 years, even though other companies have offered me everything from a free phone to unlimited minutes over the years. But because every time I have contacted Verizon’s customer service department they’ve made sure I was happy with the outcome, I’ve never one considered leaving them. I realize not everyone has had this same experience with Verizon, but this isn’t about anyone else.

2015 125

9 Smart Investments to Improve Your Rental Properties

Dumb Little Man

Verizon. Conventional natural gas or electric water heaters can be a substantial monthly expense. Owning a rental property can be a lot of work but wise management can keep it profitable for years to come. Whether you’re new to the game or an old veteran, these 6 modern features can increase property value as well as make it more comfortable for residents. Wi-Fi. If your rental property doesn’t have Wi-Fi yet, better install it quick.

2017 156

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How Big Corporations Are Cutting Their Energy Usage

Eco-Office Gals

So far, thanks to the efforts of Climate Corps, companies like Google, Facebook and Verizon (collectively) have been able to uncover close to a billion dollars in savings that are directly contributed to making wiser decisions as it relates to energy efficiency. Businesses need all kinds of resources in order to thrive and one of their best ones are the interns that they recruit.

2013 131

4 Popular Types of Broadband Internet Connections

Eco-Office Gals

Fiber optic plans are beginning to be offered by telecommunications companies – Verizon FiOS is just one example. Satellite can also be rather expensive, but sometimes it’s the only option. It should come as no surprise that broadband Internet technology is more popular now than ever in the past. Indeed, it helps businesses throughout the world operate on a daily basis and is a huge part of many of our lives now thanks to social media.

2014 109

Don’t hold back AT&T customer service agent

Service Untitled

Customer service is also based on civility, and rudeness is expensive. Factor in the expense of replacing these employees, and it has been estimated businesses can be losing up to $300 billion annually. Where the AT&T customer service representative may have just started out defending her company, I doubt that AT&T wouldn’t want all their customers to be happy, but I can’t help but think of all the customers running over to Verizon after that outburst.

AT&T 42

Motorola Droid and CLIQ

The Marq

Ive waited YEARS for Verizon to get a decent Smart Phone. BASIC PHONE: Sound quality and connections (rarely a dropped call) are better on the Verizon network (than iPhone on AT&T) 2. Unlike a GPS database (which is never complete and requires expensive annual updates), the internet is always up to date and lists everyone! TheMarq A Human Perspective on Business and Life Motorola Droid and CLIQ Technology Review I’m in the midst of changing my phone.

2009 43

Motorola CLIQ Review - Part 1

The Marq

Given that I didn’t want to incur the expense of switching providers, I decided to stay with T-Mobile. You may be wondering what expenses. If you’re listening AT&T and Verizon, you may want to take note that you lost my business. TheMarq A Human Perspective on Business and Life Motorola CLIQ Review - Part 1 Technology Review Last week I bought the Motorola CLIQ. Admittedly, I’ve not spent enough time with the device to give it a meaningful review.

2009 43