Measuring the Impact of Social Media

Customers Rock!

This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. Visit the blog carnival post “ Calculating the ROI of Social Media ” to check out the full list of posts from numerous well-known social media thought leaders.

Lithium’s Customer Heroes

Customers Rock!

Lithium’s software powers the social customer experience, including online branded communities, for over 300 brands including AT&T, Best Buy, Sephora, Skype, and most recently added Nestle, Aruba Networks, and Guitar Center, among others. Good News for Social Customer Service.

2012 196

5 New Ways to Promote Your Trade Show Event on Twitter

Small Business CEO

Some of these game changers have been technological – features or apps that will bolster the social network’s effectiveness. Possibly, these new features are what tipped the scales toward the deal recently struck with the NFL, Verizon, Viacom, and Time Warner, Inc.

The Latest at Customers Rock!

Customers Rock!

I will be moderating a panel again this year at BlogWorld & New Media Expo in Las Vegas, October 14-16. social media and customer loyalty, a very new topic at the time. There has been a lot going on lately here at Customers Rock! October is going to be a busy month.

2010 170

4 Popular Types of Broadband Internet Connections

Eco-Office Gals

Indeed, it helps businesses throughout the world operate on a daily basis and is a huge part of many of our lives now thanks to social media. Fiber optic plans are beginning to be offered by telecommunications companies – Verizon FiOS is just one example.

2014 141

How To Get Wireless Internet Access With a Cell Phone | Internet.

Andrea Kalli

Cell phone providers that currently offer this type of cell phone and service plan are Boost Mobile, Sprint, T-Mobile and Verizon.

2010 163

Service Untitled» Blog Archive » Perception is key to customer.

Service Untitled

Let’s take the example of waiting in a Verizon store for the next available agent. As for my experience at the Verizon store, I did approach one of the two representatives and asked them if someone could help me and explained my circumstances.

2010 53